Cashmere Zone Australia Reviews 59

Really happy, quick delivery

Great quality, quick delivery

I would highly recommend Cashmere Zone to anyone. Their service was unbelievably good. The product turned up before expected and was exactly as ordered.
Will be buying from them again.

many thanks Deep.

The gorgeous 100% cashmere scarf is of very good quality and was delivered the day after the order was placed.

It said the product was in stock when I ordered it, but then it had to come from overseas, so it was late for a present
Still fairly prompt though

Purchased 100% pashmina shawl to match with a wedding dress. It is the perfect accessory to help stay warm during an outdoor winter wedding. It is very soft and light weight and looks beautiful. The cream colour is quite light which is good and would go well with any dress or outfit. Deep was very helpful and the delivery time was just 6 days from Nepal

Absolutely brilliant service and quality product . I needed a black pashmina in 24 hours and it was no problem , express posted to my mum at no charge . Highly recommend this company !!!

Great communication, easy transaction, my blanket was delivered in a beautiful packaging

good product, but went thru customs and there was a long time for gething the product also have to pay for the importation service. wasn't described or mentioned at the time of buying

Great service, prompt delivery, fantastic choice of custom-colours. Best of all my mum loves her new shawl. Highly recommend!

I have to honestly say that I was not happy - the delivery was fine, but I was given a beautiful shawl pashmina by my mum about 10 years ago - a cashmere/silk pashmina of such a heavy weight and quality, soft and thick, I honestly expected this one to be the same. It is not. It feels exactly half the weight and density/weave and I guess this would make sense though, because my original pashmina cost my mum $300 (Au$) 10 years ago so it would be of better quality. I am sorry, because I don't like writing scathing review, but I am sorely disappointed because I don't want a 100% cashmere one.

Exemplary customer service that included expedited shipping so that the shawl (a gift for an important occasion) would arrive in time for the celebration, very helpful assistance when placing the order, the inclusion of a gift card and timely communications

The pashmina is so lovely and soft and really warm on a chilly night.

Great service as the team worked to deliver the exact colour I was after. Thank you so much!

I have bought 4 scarves from cashmere zone. They are of excellent quality , warm , soft and beautifully finished. They arrive from Nepal in good time and are tracked during their journey. I love being able to buy directly from the maker. The last one i bought is a birthday present and I know the recipient will be thrilled.