CashForUsedLaptop.com Reviews 

361
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

A great way to recoup some of the investment you spent on your unused hardware. This was such a pleasant experience. They were extremely transparent with the analysis of my hardware, and payment was p... See more

Rated 1 out of 5 stars

I sent them a brand new laptop because I was gifted another one (was in college) and needed the money. I shipped it to them and took pictures of the laptop to show how brand new it was. They advised... See more

Rated 5 out of 5 stars

Easy, straightforward process. You answer a few questions, they send you the shipping label, and upon receipt, they give you an updated final offer, based on their techs' examination of the laptop. On... See more

Rated 5 out of 5 stars

Overall pretty happy. I was offered less than what I was quoted after they looked at my laptop, but they explained in detail the reason for the lower offer. They were friendly and efficient in proce... See more

Company details

  1. Used Computer Store

Written by the company

CashForUsedLaptop.com is a favorite stop for selling your used laptop for cash. You sell your laptop of whichever brand, Dell, HP, Lenovo, Apple, and get cash in matter of hours.


Contact info

3.7

Average

TrustScore 3.5 out of 5

361 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 12% of negative reviews

Typically replies within 1 week

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3.7

All reviews

(361)

21 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy

Very good communication and care by the staff. They work hard and care. Please don't expect wonder prices for your device even when estimated. But very easy dropoff options, free and simple. If you want to 'get rid' of anything for anything then you're right here.

18 September 2025
Unprompted review
Rated 1 out of 5 stars

they trashed my PC

I sent them my desktop which was verified working when I sent it to them. They claimed a port was broken and could only recycle it or I had to pay to get ship it back. After not replying, they recycled it.

28 July 2025
Unprompted review
Rated 1 out of 5 stars

First day call was great

First day call was great! A UPS label was sent. Mailed in the iPad and it was delivered 2 days later. I tried several attempts to call them on the phone and it’s going straight to voicemail. This was iPad worth about $400. I can’t get to speak to anyone on the phone,PLEASE STAY AWAY FROM THIS BUSINESS. THEY ARE VERY SHADY, if you ever mail anything in to them, you will never hear from them again! Nor will you get any money….SCAMMERS BEWARE!!!

23 July 2025
Unprompted review
CashForUsedLaptop.com logo

Reply from CashForUsedLaptop.com

Hi Quako,

I'm sorry to hear that you had a bad experience with our services.

I have searched our customers database and I don't find you as our customer. Kindly provide your order details and I'll definitely try my best to resolve your concerns.

Rated 5 out of 5 stars

I have had a great experience with Cash…

I have had a great experience with Cash For Used Laptop. They have worked with me with counteroffers that would meet in between the quotes and the actual condition of the equipment. I have send different equipment to them including unused laptop, old iPhone, and more.

16 July 2025
Unprompted review
Rated 5 out of 5 stars

I had an old HP laptop that I no longer…

I had an old HP laptop that I no longer needed and decided I wanted to find somewhere to recycle the device. I decided to go with Cashforusedlaptops and they did not disappoint. The process was simple and quick. I packaged the device, they provided the label. I sent the device to them and 2 days later I received my payment. I made some money and a laptop I no longer needed got recycled.

15 July 2025
Unprompted review
Rated 1 out of 5 stars

Bait and switch

Bait and switch. They offer big money and then once they receive the item they lie about it's condition and chop the offer in half. I sent them a pristine laptop in perfect working condition. They lied and said it was dented, scratched and had a defective battery. And the shitty thing is, you've already mailed them your laptop, so you can't get it back. You have to accept their dishonest offer, or you just get nothing and they still have your laptop. These guys are crooks.

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service so easy to use

Fantastic service so easy to use! Simply add your laptops details and see your quote. UPS label is sent over so you don’t even have to package everything as ups does the work for you! I’ll definitely be using them again in the future!

11 May 2025
Unprompted review
Rated 1 out of 5 stars

Bait and Switch

I sent in a laptop in good condition after being quoted $132. Once they had the device, they suddenly reduced the offer to $50, citing battery health and lack of warranty—neither of which were clearly factored into the original quote.

Worse, their terms and conditions are filled with legal jargon that contradicts the plain language used during the quote process. The categories and descriptions they use to assess value are vague by design, giving them room to arbitrarily downgrade your offer. And if you reject the lowball offer, you're required to cover return shipping yourself.

This isn’t just a poor user experience—it’s a deliberate bait-and-switch wrapped in misleading language. Be very cautious.

15 May 2025
Rated 5 out of 5 stars

Great service and fast turn around

The process was really quick and easy to follow. They were honest and up front with expectations. And I received the money within a day of accepting the offer. I will use them in the future to sell my electronics

9 May 2025
Unprompted review
Rated 5 out of 5 stars

Quick and Pain-Free

Would recommend for a quick and pain-free experience selling a used laptop. I sold an HP laptop that I feel was valuated fairly for having a defective battery, and contacting support when needed has been very easy to do both through phone and email.

6 May 2025
Unprompted review

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