CashForUsedLaptop.com Reviews 

361
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

A great way to recoup some of the investment you spent on your unused hardware. This was such a pleasant experience. They were extremely transparent with the analysis of my hardware, and payment was p... See more

Rated 1 out of 5 stars

I sent them a brand new laptop because I was gifted another one (was in college) and needed the money. I shipped it to them and took pictures of the laptop to show how brand new it was. They advised... See more

Rated 5 out of 5 stars

Easy, straightforward process. You answer a few questions, they send you the shipping label, and upon receipt, they give you an updated final offer, based on their techs' examination of the laptop. On... See more

Rated 5 out of 5 stars

Overall pretty happy. I was offered less than what I was quoted after they looked at my laptop, but they explained in detail the reason for the lower offer. They were friendly and efficient in proce... See more

Company details

  1. Used Computer Store
  2. Cell Phone Store
  3. Computer Store

Written by the company

CashforUsedLaptop.com specializes in buying used, second-hand, and unwanted laptops from customers across the United States. The company provides a convenient way for people and businesses to sell laptops they no longer need instead of leaving them unused or disposing of them. Customers can use the company's online valuation process to find out how much their laptop may be worth. The quote is based on factors such as the laptop's manufacturer, model, specifications, age, and condition. CashforUsedLaptop.com buys a wide range of laptop brands and models, including business laptops, personal computers, MacBooks, gaming laptops, and other used portable computers. Depending on the equipment and condition, laptops that are older, damaged, or no longer needed may still have resale or recovery value. The process is designed to make selling a used laptop straightforward. Customers provide information about their device, receive an estimated offer, and send the laptop to CashforUsedLaptop.com for inspection. Once the laptop is received, the equipment is evaluated to confirm its condition and specifications before the final offer and payment are processed. For individuals, the service provides an easy way to turn an unwanted laptop into cash rather than keeping an unused device in storage. For businesses, schools, and organizations, the company can help manage multiple used laptops when equipment is being replaced, upgraded, or retired. CashforUsedLaptop.com also accepts laptops in a variety of conditions. Customers can submit information about devices that may have cosmetic damage, functional issues, or other problems to determine whether the equipment has buyback value. The company focuses on the second-hand laptop market, giving customers an opportunity to sell technology that still has useful life or recoverable value. Purchased equipment may be suitable for resale, reuse, refurbishment, or other recovery channels depending on its condition. For customers with multiple laptops, CashforUsedLaptop.com also provides bulk equipment solutions. This can be useful for companies replacing employee laptops, schools upgrading computer equipment, or organizations clearing out older technology. Whether someone is selling one personal laptop or a business is looking to sell a larger quantity of used computers, CashforUsedLaptop.com provides an online process for evaluating equipment and determining its potential buyback value.


Contact info

3.7

Average

TrustScore 3.5 out of 5

361 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 12% of negative reviews

Typically replies within 1 week

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3.7

All reviews

(361)

21 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Experience

The website is nice and explains the process very well. JZ was incredibly kind and very helpful throughout the process. Even after a slight price drop, my laptop sold above other offers. All in all, I would use this website again.

19 April 2023
Unprompted review
Rated 5 out of 5 stars

Great way to get paid for used machines in various states of disrepair

We used CashforUsedLaptop.com for the first time this week and I highly recommend. They make the process of estimating your laptop payment easy as well as the (free) shipment. They were very patient in helping coordinate a time to unlock the machines that were not unlocked and worked with people overseas in a different time zone to collaborate on unlocking the machines. The payment was super quick and the amount was as expected with a clear explanation of why it fell slightly short of what we had hoped. We plan to continue to use this company moving forward.

12 April 2023
Unprompted review
Rated 5 out of 5 stars

Quick and Fair

I submitted a request online to see how much my computer was worth. While it wasn't much (I didn't expect it to be), it was more than any other place that I could find. They responded very quickly and I had the computer shipped off with their prepaid label. Once the computer arrived, they inspected it, explained their offer, and I accepted. The process was easy and fair.

4 April 2023
Unprompted review
Rated 5 out of 5 stars

I recently sold my Dell laptop to…

I recently sold my Dell laptop to CashForUsedLaptop.com and it was a great experience. The process was easy and straightforward, as they provided a free UPS label for shipping my laptop to them.

Once they received my laptop, they carefully inspected it and promptly contacted me to confirm the details of our agreement. Payment was then sent via Venmo, and the transaction went smoothly without any issues.

I was impressed with their attention to detail during the inspection process, as they thoroughly evaluated every aspect of my Dell laptop and provided me with a detailed report of their findings. Their customer service was also exceptional, as they were friendly, professional, and responsive throughout the entire process.

Overall, I highly recommend CashForUsedLaptop.com to anyone looking to sell their laptop. Their service is reliable and trustworthy, and they make the process of selling your laptop easy and stress-free. I give them five stars and would definitely use them again in the future.

1 March 2023
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

Very easy process and very responsive. If you have a laptop you don’t need anymore, I recommend cashforusedlaptop.com 100%.

27 March 2023
Unprompted review
Rated 1 out of 5 stars

This business is a criminal operation (Note) The buyer "Links" were removed in order to submit this updated review.

This business is a criminal operation, plain and simple. First, I was given an offer for (4) laptops, but when they received them I was given all kind of negative feedback regarding the laptops, which had never been used. When they returned them, they had switched my "Hard-drives" which had (Windows-11) to "Hard-drives" which had )Window-10). they will be reported to "The Attorney General and local Law Enforcement in their area, and they will be shut down one way or another.
******************************************************************
(NOTE)

Below is a "ludicrous" response from... CashForUsedLaptop.com

On lines (7) & (11) they claim in capital letters that "NOTHING WAS CHANGED ON OUR END".
Now on line (10) they clearly state that...(10. Hence in order for us to inspect the laptop operating system were "downgraded to Windows 10". Well that's considered a "CHANGE", and they also "SWITCHED" the "Hard-drives" because the laptops that were returned had "SCREENSAVERS" on them. Which would not be on a laptop that was simply "DOWNGRADED". Also, the screensavers on the returned units varied, indicating there was "No Uniform" process as indicated. Whereas "ALL" the units would be the same upon return, if the same process was performed on all the units. Finally, "Windows-11" start around $100 US, they had no right returning "operating systems" other than that which they received. (NOTE; If someone attempts to sell, for instance "A Car" to someone, and the deal doesn't work out. The buyer cannot return the car with a "Different Engine" ...and expect that to be okay. Therefore, by downgrading the operating systems, they lowered the value of the returned units, which we sell to customers "Highlighting The Upgrade of Windows-11". The bottom line is, the units were altered "AS STATED" by this company with "VARYING HARD-DRIVES" so they will bare the burden of their actions.
*******************************************************************Reply from CashForUsedLaptop.com
Updated 2 hours ago

Hi Raymond,

I'm sorry to hear that you had a bad experience with us. Unfortunately, your review is NOT based on actual facts. Below is our detailed response with actual facts.

1. You placed an order to sell 4x Dell Latitude 7390 Intel Core i5 8th Gen in Flawless condition.
2. We sent you a prepaid label on March 11, 2023
3. The laptops were delivered at our facility on March 15, 2023

4. We inspected the laptops and found the following.
4.1 The laptops clearly had signs of use.
5. We offered a revised price per laptop based on fair market value of the laptops to which you didn't agreed.
6. We shipped back the laptops at our cost - We paid for the label.
7. The laptops were shipped back using the same hard drives and same specs. NOTHING WAS CHANGED ON OUR END.
8. The laptop were not wiped before they were sent. This is clearly mentioned in our policy.
9. During the inspection, the operating system was downgraded to Windows 10 as these laptops come with Windows 10 and as per Dell official website they support till Windows 10.
10. Hence in order for us to inspect the laptop operating system were downgraded to Windows 10.
11. The Hard drives were not removed, replaced or changed. NOTHING WAS CHANGED ON OUR END. We can verify this using the serial number.

10 March 2023
Unprompted review
CashForUsedLaptop.com logo

Reply from CashForUsedLaptop.com

Hi Raymond,

I'm sorry to hear that you had a bad experience with us. Unfortunately, your review is NOT based on actual facts. Below is our detailed response with actual facts.

1. You placed an order to sell 4x Dell Latitude 7390 Intel Core i5 8th Gen in Flawless condition.
2. We sent you a prepaid label on March 11, 2023
3. The laptops were delivered at our facility on March 15, 2023
4. We inspected the laptops and found the following.
4.1 The laptops clearly had signs of use. Please see attached pictures of the laptop.
https://ibb.co/H2DKQTg
https://ibb.co/G3cqN4C
https://ibb.co/PxVTm51
5. We offered a revised price per laptop based on fair market value of the laptops to which you didn't agreed.
6. We shipped back the laptops at our cost - We paid for the label.
7. The laptops were shipped back using the same hard drives and same specs. NOTHING WAS CHANGED ON OUR END.
8. The laptop were not wiped before they were sent. This is clearly mentioned in our policy.
9. During the inspection, the operating system was downgraded to Windows 10 as these laptops come with Windows 10 and as per Dell official website they support till Windows 10.
10. Hence in order for us to inspect the laptop operating system were downgraded to Windows 10.
11. The Hard drives were not removed, replaced or changed. NOTHING WAS CHANGED ON OUR END. We can verify this using the serial number.

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