Cash for Gold USA Reviews 

2,193
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,229 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that selling precious items is remarkably simple, transparent, and fast, making the entire procedure completely stress-free for first-time sellers. People deeply appreciate the friendly guidance provided throughout the transactions, ensuring everyone feels comfortable and well-informed from the very beginning until the end. Some reviewers were not happy with the initial estimates, mentioning that the first appraisal values calculated online were significantly lower than anticipated. Despite these financial discrepancies, customers frequently note that support representatives are approachable and willing to discuss fair adjustments upon request.

What people talk about most

Service

Consumers find service to be exceptionally positive, praising the fast, efficient, and professional... See more

User experience

Users describe positive interactions with user_experience, highlighting that the process is consistently... See more

Price

Customers consistently note positive experiences with price, highlighting fair and reasonable quotes for... See more

Staff

Reviewers mention positive feedback about staff, highlighting extremely helpful, courteous, and professional... See more

Payment

Customers had positive experiences with payment, highlighting fast payouts and smooth transactions that often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having never used a service like this before, I really wasn’t sure what to expect. The entire process ended up being much easier than I imagined. Communication was excellent every step of the way, a... See more

Company replied

Rated 5 out of 5 stars

The transaction was so smooth and quick! I sent in quite a bit of jewelry and coins and was hoping for a larger amount, but considering what they could keep, the price which was $470 seemed fair. They... See more

Company replied

Rated 5 out of 5 stars

Not gonna lie I was alittle skeptical about mailing in gold jewelry but im glad I did. They did great on communication from start to finish. Very honest and forthcoming with information. First offer w... See more

Company replied

Rated 5 out of 5 stars

Fast friendly service. It took less than 24 hours from the time I dropped off FedEx envelope to the time I received my appraisal. I will definitely recommend and use Cash for Gold USA again in the fut... See more

Company replied


Company details

  1. Gold and Silver Trading Company

Written by the company

Sell your gold to Cash for Gold in USA and get more money than our competitors. We buy gold, silver and diamonds in any form like coins, jewelry, Rolex watches, engagement bands, gold chains, sterling silver flatware and more!


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 36% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(2,193)

1,226 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy money.

I had some broken gold and silver chains, some jewelry I never wore, and some nice diamond jewelry. I called some local jewelers but they didn't buy, just trade up. I used Chat GPT to see what was the best way to sell and Cash for Gold was top rated, and bought gold, silver, and diamonds. I sent some gold and silver broken and dated items in to test the company. They made the process SUPER EASY and gave me a Great Price. Waited till I got the check in the mail to write this review. I got it today. Now I'm going to send my diamond jewelry in and "good stuff". I'm thrilled with the process, customer service, ease to contact a live person for questions and the amount of money they paid. I HIGHY RECOMMEND Cash for Gold USA

13 August 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

What a great way to put us to the test! We love that you started with a few broken and unwanted pieces, waited until the check was actually in your hands, and then decided Cash for Gold USA had earned the chance to appraise your diamond jewelry too. Making it easy to reach a real person, ask questions, and feel confident about your offer is incredibly important to us. Thank you for such a detailed recommendation and for trusting us with the “good stuff” next. We are excited to see what you send in!

Rated 5 out of 5 stars

Overall Experience

All aspects of this transaction were exceptional!

12 August 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Robert, exceptional from beginning to end is exactly what we love to hear. Thank you for putting your confidence in Cash for Gold USA and giving our team the opportunity to serve you. We are grateful for the fantastic review and hope this is the first of many transactions together!

Rated 5 out of 5 stars

Drew made my experience so smooth.

Drew made my experience so smooth.
Literally kept me informed by text of each thing that was happening with my items. It wasn’t even 24 hrs that I sent my item till they were sending my payment!
Thanks Drew!!! 5 stars

13 August 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Joyce, less than 24 hours from sending your item to having your payment on the way is pretty hard to beat! Drew takes a lot of pride in keeping customers informed, so he will love hearing that his texts made the entire experience feel smooth and reassuring. Thank you for trusting Cash for Gold USA and for giving Drew such an enthusiastic five stars. We appreciate your business and hope to work with you again!

Rated 5 out of 5 stars

Great Company - Great Experience

Excellent customer service with fast payouts. I am very pleased and will be back!

11 August 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Thank you for the wonderful review! Fast payouts are important, but making sure you feel well taken care of throughout the process matters just as much. We are so pleased you had a great experience with Cash for Gold USA. The fact that you plan to come back is the best compliment we could receive, and we will be ready to help when you do.

Rated 5 out of 5 stars

USE CASH FOR GOLD USA

CASH FOR GOLD USA is.a great company to do business with. They provide excellent service and are super fair with pricing, along with paying out very fast. I would highly recommend them!! They’re courteous and friendly and give you the utmost respect. Thank you CASH FOR GOLD USA!!

11 August 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Jill, what an incredible recommendation. We are so happy that the combination of fair pricing, fast payment, and genuine customer care made such a strong impression. Treating people with courtesy and respect is at the heart of how Cash for Gold USA does business, and it means a lot that you recognized it. Thank you for putting your confidence in our team and for encouraging others to give us a try!

Rated 5 out of 5 stars

I was very impressed

I was very impressed! Quick turn around, excellent communication. I will definitely use them again!

11 August 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Rachel, we love hearing that we made such a strong first impression. A quick turnaround is great, but keeping you informed and making the experience feel easy is just as important to us. Thank you for choosing Cash for Gold USA and for taking the time to share your experience. We are especially grateful to know you will be back!

Rated 5 out of 5 stars

Money refund was quick.

Money refund was quick.

12 August 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Jenny, we are glad everything was handled quickly and without unnecessary waiting. Making sure payments are processed promptly is an important part of the experience at Cash for Gold USA. Thank you for your business and for taking a moment to leave us a review!

Rated 5 out of 5 stars

This transaction was seamless.ones…

This transaction was seamless.ones hesitant, but reviews excellent. Fair price with prompt, clear instructions. Instant payment. I highly recommend this business. Trustworthy.

12 August 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Arthur, earning your trust means a great deal to us, especially knowing you had some hesitation at the beginning. We are thrilled that the experience with Cash for Gold USA proved to be seamless, with clear instructions, a fair offer, and payment arriving right away. Thank you for taking a chance on us and for recommending our team to others. We truly appreciate your confidence in us!

Rated 5 out of 5 stars

Every experience has been prompted and…

Every experience has been prompted and hassle free

12 August 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Angela, four experiences with us is a compliment all by itself! We are grateful that Cash for Gold USA continues to be a company you can count on for a smooth and hassle free transaction. Thank you for coming back to us time and again. We truly value your continued business and look forward to the next one!

Rated 5 out of 5 stars

Not worthless after all

Sent in a bunch of jewelry I took to the pawn shop and they told me it had no value what so ever. I sent it to gold USA and now im getting a fat check for "worthless" jewelry!

12 August 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Joella, we have to admit, this one made us smile! There is something pretty satisfying about finding out that your supposedly "worthless" jewelry is actually worth a fat check. We are so glad you decided to get another opinion and gave Cash for Gold USA a shot. Thank you for trusting us with your jewelry, and enjoy that check!

Rated 5 out of 5 stars

I actually have a good experience

I actually have a good experience, it is so easy for me to send my jewelry over. I love their service even though we didn't have a good deal,Thank you.

10 August 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Abigael, thank you for giving Cash for Gold USA the opportunity to evaluate your jewelry. While we were not able to reach a deal this time, we are so glad to hear that you still had a positive experience and found the process simple and convenient. We believe great service matters whether a customer decides to accept an offer or have their items returned. We truly appreciate your kind words, your understanding, and the chance to work with you. We hope we have another opportunity to earn your business in the future!

Rated 5 out of 5 stars

They have done everything they said…

They have done everything they said they would.

11 August 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Marty, there is a lot packed into that simple statement, and we appreciate it. Doing exactly what we say we will do is one of the most important ways we can earn a customer's trust. From shipping and appraisal to communication and payment, we want customers to know they can rely on Cash for Gold USA to follow through. Thank you for putting your confidence in our team and for taking the time to share your experience.

Rated 5 out of 5 stars

Top notch customer service

Top notch customer service! When I was disappointed in the first offer and reached out, they were prompt in responding and communicated to provide me with an acceptable offer. And once I accepted, I immediately received payment via PayPal. I would definitely recommend their services!

11 August 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Thank you for sharing your experience, Tina. We’re glad our team was able to address your concerns, communicate with you throughout the process, and work toward an outcome you felt comfortable with. Providing responsive service and making sure customers feel heard is a priority for us. We appreciate your recommendation and thank you for choosing Cash for Gold USA.

Rated 5 out of 5 stars

Quick, Reliable, and Fair

Everything went quickly and were willing to work with me to come to an amount we were both happy with.

11 August 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Thank you for sharing your experience, Catherine. We’re glad our team was able to work with you and find an outcome that felt right for everyone involved. We believe clear communication and a smooth process are important parts of every transaction. We appreciate you choosing Cash for Gold USA and taking the time to share your feedback.

Rated 5 out of 5 stars

Very good communication fair prices

11 August 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Thank you for sharing your feedback, Des. We’re glad to hear that our communication and service helped create a positive experience. Providing fair offers and keeping customers informed throughout the process are priorities for our team. We appreciate you choosing Cash for Gold USA and taking the time to share your experience.

Rated 5 out of 5 stars

Everything work out great

Everything work out great! No complaints with the price. Great experience, I would recommend for this service. Definitely will use it again! Thank you so much!!

11 August 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Thank you for the great review, Jerome. We’re happy to hear everything worked out well and that you had a positive experience from start to finish. Our goal is always to make the process simple, transparent, and convenient for our customers. We truly appreciate your recommendation and look forward to working with you again in the future.

Rated 5 out of 5 stars

Efficient transaction..

Excellent when sending/shipping/package is fast, very communicative, they highly put customers on a top priority. However, due to a price of metals fluctuates and Payments are fairly satisfied.

10 August 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Thank you for sharing your experience, Felix. We’re glad to hear that the shipping process, communication, and customer service met your expectations. We understand that precious metal values can fluctuate, and we appreciate your recognition that our team works to provide a smooth and transparent experience throughout the process. Thank you for choosing Cash for Gold USA.

Rated 5 out of 5 stars

AAA Awesome send another pack fast

7 August 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Thank you for the great feedback, Fennetta! We’re happy to hear you had such a positive experience and that you’re ready to send more items our way. We appreciate your continued trust in Cash for Gold USA and look forward to helping you again with your next shipment.

Rated 5 out of 5 stars

Extremely quick and satisfying…

Extremely quick and satisfying experience!

7 August 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Thank you for sharing your experience, Lisa. We’re glad to hear that your experience with Cash for Gold USA was quick, smooth, and satisfying. Our goal is to make selling your precious metals as simple and convenient as possible while providing excellent service every step of the way. We appreciate your support and thank you for choosing Cash for Gold USA.

Rated 5 out of 5 stars

Wonderful service and efficiency

Wonderful service and efficiency

7 August 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Thank you for the wonderful review, Niiki. We’re grateful to hear that you experienced the efficiency and level of service we strive to provide at Cash for Gold USA. Our goal is to make the process simple, transparent, and convenient from start to finish. We appreciate your trust and thank you for choosing Cash for Gold USA.

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