Cash For Clothes Reviews 

102
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

My sister was in the other day and the lady behind the counter called her a derogatory name. She was rude and obnoxious. Very poor customer service. Staff really need more training on people skills an... See more

Rated 1 out of 5 stars

Collection this morning in Darlington, Cash4Clothes (Northallerton based). Many bags left outside for collection, perfectly good jeans, trousers, shirts, shorts and jumpers. all good condition. Horrif... See more

Rated 1 out of 5 stars

Absolutely awful service. Bagshot pop up closed so opted for a collection. Supposed to come weeks ago and they had to cancel because the car broke down. I had to message multiple times for an update b... See more

Rated 5 out of 5 stars

A family member dropped some clothes into the Kingston MK branch today and unfortunately there was an item of clothing that was put In, In error that had sentimental value to my son, I contacted the b... See more


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1.9

Poor

TrustScore 2 out of 5

102 reviews

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1.9

All reviews

(102)

18 reviews in the last 12 months

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Rated 1 out of 5 stars

Avoid

Avoid, avoid, avoid!!!! If you cannot be bothered to sell on Vinted take your clothes to charity/clothing bin. They give you pennies for your clothing, learnt my lesson, I’m going back to selling on Vinted!

24 July 2025
Unprompted review
Rated 1 out of 5 stars

Attempted to bring my clothes the the…

Attempted to bring my clothes the the Castle vale branch in Birmingham. Please Avoid !!!! The big foreign lady was extremely rude. Shouted at me as soon as I arrived saying their was no cash. Very disrespectful, and there was no apology considering I had wasted my journey. Stay away !

25 June 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely awful

Absolutely awful. Had 10 quality clothing bags to give. Said there was a mark on one article of clothing, barely noticeable. And used that as the reason to reject all other 9 bags. Do NOT recommend!! Not value for money as well. Give clothes to charity instead.

20 June 2025
Unprompted review
Rated 1 out of 5 stars

One of THE worst companies I have ever…

One of THE worst companies I have ever dealt with, had booked a clothing collection with them, 4 months previously, had people traveling from all over Ireland on morning of collection, to be told at 9.30am Van was already 3/4 full and hard luck they were only gonna take what they could fit off us, offered several solutions as my people would drive to there warehouse,,no insurance wouldn't allow. Basically said hard luck- nothing they could do. Would NEVER use again, and definitely warn any charities NOT to rely on them. Very rude and unhelpful.

31 May 2025
Unprompted review
Rated 1 out of 5 stars

Unless new don't bother

They said they couldn't check and weigh there and then, to leave my bags there and they would call me to collect the money, didn't hear back from them so I went back in the next day, the lady said she hadn't had time to check them yet but she had opened around 8 black bags and pulled out a few new selected items and said all the rest In the bag she wouldn't take because she had to sell them on and t shirts, tracksuit bottoms, coats etc were not like new, so absolute waste of time, I took it all back and decided to do a bootsale where I could get £1 per item

30 May 2025
Unprompted review
Rated 5 out of 5 stars

Good old customer service

A family member dropped some clothes into the Kingston MK branch today and unfortunately there was an item of clothing that was put In, In error that had sentimental value to my son, I contacted the branch and they were able to find the clothing and give it back to us .. this is customer service and going the extra mile !!! Thank you.

3 April 2025
Unprompted review
Rated 5 out of 5 stars

What a professional young lady

What a professional young lady. You have in julia at your poole makro site. efficient and fair. I've used u for years and have left positive reviews before. But this lady is so quick...an sharp..a credit

31 March 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY
I dropped of 4 bags of near perfect clothes only not used as weigh loss. A suit only worn 3times some t shirts still with tags on and I was given £8.26 fell robbed next time I will just donate to charity

29 March 2025
Unprompted review
Rated 1 out of 5 stars

Ungrateful and rude

My mum came into cash for clothes today in Ipswich suffolk the man was really rude throw clothes back to her and on the floor then he goes he doesn't need the rest of the black bags (that's rude) u should be grateful for the clothes
U need to learn some manner
We won't be coming back ungrateful and rude

18 March 2025
Unprompted review
Rated 1 out of 5 stars

used these once and will never use…

used these once and will never use again carlisle branch, gentleman who collected was rude and obnoxiouse with a attitude obviously never got laid the night before....ripped bag open and when items fell on the floor he said they are dirty and we will not take. rang the branch to complain about the driver and it must have been his wife i spoke to as she was just as rude and never let me get a word in edge ways saying she had spoke to the driver already. very rude, big attitude issue, and just horrible people the items they did take 5 big bags weighing over 100kg they paid £15 for :/ would not recommend

15 January 2025
Unprompted review
Rated 5 out of 5 stars

I'm at frequent user of this Cash 4…

I'm at frequent user of this Cash 4 Clothes. The lady there is always helpful. Sometimes there's a queue but that is a good excuse for a coffee. They only take good quality stuff, but you are getting £1 per kilo, which is really good. Always happy with the service I receive.

11 January 2025
Unprompted review
Rated 1 out of 5 stars

Rude lady in Gillingham branch

Rude lady in Gillingham branch. This is an unscrupulous business trying to make as much profit as they can. Staff needs to have some training in manners. Unnecessary attitude and make you feel very bad. You are not doing yourself any favours. Avoid and take your stuff to charity instead.

28 December 2024
Unprompted review
Rated 1 out of 5 stars

A friend and I found out about the…

A friend and I found out about the Banbury clothes bank and arranged a trip yesterday morning to take over a bag of clothes. We managed to find it okay and it seemed straight forward as we never been before and I've always donated to a charity shop. The lady inside wasn't very nice, while we were opening the door the lady was talking to us and we didn't hear what she was saying, so after I said " hello" and explained that we didn't hear her, the look in her face when she had to repeat what she had said, "you'll have to come back in 40 minutes", no explanation to the reason why but we could see that there was a few black bags on the floor but it was the way she spoke to us that we decided not to go back and found some clothes bins for salvation army close by and so we decided to offload them there.

3 December 2024
Unprompted review
Rated 1 out of 5 stars

Shame on these Clowns !!!!!

Collection this morning in Darlington, Cash4Clothes (Northallerton based). Many bags left outside for collection, perfectly good jeans, trousers, shirts, shorts and jumpers. all good condition. Horrified they had collected bags, driven off and no payment through door as promised. RIP OFF MERCHANTS< DO NOT ENTERTAIN, Donate, straight to a charity shop, Salvation Army. 30p a Kilo if collected, so you wouldn't get paid much anyway. I am afraid I will not be helping 3rd World citizens again. How dare these people RIP us off. SjR DL1 5DN Also when phoned number on web, of course, not accepting calls !!!!!!!!!! WOW Please do not worry about these imbeciles.

13 November 2024
Unprompted review
Rated 1 out of 5 stars

Cash for clothes Newport Road, Cardiff

I have used cash for clothes on Newport Road in Cardiff for over 10 years. The staff have always been very good and friendly. Approximately 80-90% of the contents of my bags have always been taken. Unfortunately, my experience with the elderly female today was awful. She was very rude to start with and told me I had put too many bags on her table and just shoved them off. She then inspected every item and to be fair, should probably have used a magnifying glass for the extent she was examining them. She rejected clothes for very petty reasons, such as a tiny insignificant mark. I think the elderly female should realise that whilst the clothes handed in need to be in good condition, they are used clothes and not new. Several nice, good condition handbags were also rejected as the elderly female deemed them to be out of fashion. It is a shame that other people have been prevented from benefiting from nice clothes and handbags due to this elderly female’s poor judgement. I have since taken my 5 bags to another company who examined them and were extremely grateful. This will be my new ‘go to’ company. Shame on you ediltex Newport Road, this female has let down all the lovely girls that have worked there over the years.

30 October 2024
Unprompted review
Rated 1 out of 5 stars

Obviously the needy are too selective according to C4Cash

Went to clothes for cash in Collier Row though accepted some clothes declined some mysteriously.Is the third world and needy that selective to not accept a cardigan cause items bobbles, a gillet in great condition designer tee shirts.
Obviously the needy in this world are not that needy as I have gone back to wearing them myself!

18 October 2024
Unprompted review

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