CashForCars.com Reviews 

8,859
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 761 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online forms and overall process are exceptionally fast, straightforward, and very easy to complete from start to finish. People also appreciate the staff, describing the team members and tow truck drivers as extremely professional, courteous, and helpful throughout the entire interaction. Some reviewers were not happy with unexpected price adjustments made during the vehicle pickup, noting that the final cash offers were significantly lower than initially quoted online. A few other people also felt that communication from support representatives was lacking, mentioning difficulties with getting timely updates or callbacks regarding their transactions.

What people talk about most

Service

Users describe positive interactions with service, highlighting fast and efficient experiences. Reviewers... See more

Staff

Reviewers mention positive feedback about staff, highlighting that employees and representatives were very... See more

Price

Customers consistently note ambiguous experiences with price. While some reviewers praise the highest offers... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that the overall process is fast, seamless,... See more

Customer service

Consumers find customer service to be ambiguous, experiencing a wide range of differing interactions. While... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Setting up this transaction was simply and easy and the offer was higher than several other companies I reached out to. There was an issue at pickup with the offered price. Cash For Cars followed up... See more

Rated 4 out of 5 stars

Experience was quick and easy. I wish I could’ve gotten just a little bit more for it but I guess I got a fair price considering. I dropped off the car and walked away with a check which I desperately... See more

Rated 4 out of 5 stars

Interesting reading the reviews after I sold my car. I might have been more skeptical if I had read them first but my experience was a lot better than others have faced. Starting off, I did the thing... See more

Rated 4 out of 5 stars

It was easy to fill out the forms, but the phone process is crazy since I sent all the paperwork to them online.

Company replied


Company details

  1. Car Dealer
  2. Car Accessories Store

Written by the company

CashForCars.com is the easiest way to sell your car, truck, SUV, motorcycle, RV or boat. Award-winning customer service, competitive offers and free nationwide towing set us apart from the competition. Call 866-802-0834 to speak with a vehicle purchasing agent today!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 4% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.3

All reviews

(8,859)

654 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The process was pretty easy

The process was pretty easy. At times a little redundant but still easy. I would have definitely like a larger offer for my vehicle but it was still more than what was offered on a trade.

5 February 2026
Rated 1 out of 5 stars

Wasted 2 hours of my time for a low ball offer

First person was wonderful and professional on the phone BUT after he transferred me to the more info person, everything was awful. Clearly did not know what to say other than his prompt cards. Had to put me on hold so many times to ask questions and verify ownership. I HAVE A CLEAR TITLE. they have pictures of it saying it is a released title by the lien holder. They refused saying they required another form of release from the lien holder. The bank did not know what they were asking for. Bank sent a report of their own saying it was clear of lien. CashForCars would not accept it.

9 February 2026
Unprompted review
Rated 4 out of 5 stars

Fair offer and Great Customer Service!

Setting up this transaction was simply and easy and the offer was higher than several other companies I reached out to. There was an issue at pickup with the offered price. Cash For Cars followed up with me and made sure that my experience was handled appropriately and I was paid the full amount. I recommend Cash For Cash for ease of use, fair price and excellent customer service follow up.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

I got a fair offer for my car

I got a fair offer for my car. They showed up quickly and were very professional. The communication was great and the driver was very courteous. I would recommend to friends and family.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Easy peasy!

You made it easy and quick. We tried Carvana and they offered significantly less and required more documentation. We had a clean title, no lien holder on it and they were requesting a lien release from the banker that didn’t exist lol they wasted two weeks of our time. With you guys, it was done within a few hours from start to finish.

22 January 2026
Rated 1 out of 5 stars

Horrible to deal with tried a bait and…

Horrible to deal with tried a bait and switch after dealing with one of their tow companies Arces auto recycling in Williamstown Nj. They were supposed to come on a Saturday between 8-12 never showed so I called told me they were running behind so I waited until 2pm called back they told me”let me check we will call you right back” never did. I called at 230 they said sorry can’t make it today. Day wasted. Have to reschedule for Tuesday….. snow storm hit Sunday car is buried….. call tues at 9am ask if they are coming “yes we are “ need it to be after 2. I call at 1 pm “ are you definitely coming “ answer yes we have drive close he’s coming to you next. I dig the car out call and ask when will you be here . Answer “ sorry we will have to get it tomorrow” don’t trust Acres auto recycling. Called cars for cash back . We can send a different company but it will be significantly less ….. NO THANKS! Beware

24 January 2026
Unprompted review
Rated 3 out of 5 stars

Lack actual human interaction

Lack actual human interaction. Extremely low salvage value which is ridiculous since you make 8 times off car or more than you ggive. A.I. is useless and Cash 4 Cars when I called Copart. Still havent got my check either. Dumbest company

1 January 2026
Rated 4 out of 5 stars

Easy fast and fair

Easy fast and fair, CashForCars.com made selling my old vehicle straightforward and stress free. Free pickup, quick payment, and great service

18 December 2025
Unprompted review

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