Lucky 7 - Opptil 20 000 kr + 200 GS Reviews 

182
TrustScore 2 out of 5

2.1

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Review summary

Created with AI, based on recent reviews

Looking at 65 reviews, most reviewers were unhappy with their experience overall. Customers frequently reported frustrating issues with withdrawals, noting that requests often remained pending for days or were unexpectedly blocked. Reviewers also noted that support agents often provided unhelpful or contradictory answers regarding bonus terms, leaving users confused about wagering requirements. Many people experienced technical glitches on the mobile site and unexpected session timeouts while trying to complete verification. Some reviewers were happy with the fast payment processing and the well-designed sportsbooks offering the latest odds. People also appreciated the responsive customer service, helpful staff members, and diverse game selections available on the platform.

What people talk about most

User experience

Reviewers highlight ambiguous aspects of user experience, showing a mix of views. On one hand, many consumers... See more

Payment

Users describe ambiguous interactions with payment, expressing both frustration and satisfaction. Some... See more

Product

Consumers have mixed feelings and opinions about the product. While many reviewers praise the well-designed... See more

Customer service

Customers consistently note ambiguous experiences with customer service, despite many praising the supportive... See more

Website

Customers had mixed experiences with the website, though many report that it went very fast to create an... See more


Company details

  1. Software Company
  2. Betting Agency
  3. Bookmaker
  4. Casino
  5. Gambling House
  6. Online Casino or Bookmaker

Written by the company

Lucky 7 - Opptil 20 000 kr + 200 GS


Contact info

2.1

Poor

TrustScore 2 out of 5

182 reviews

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Hasn’t replied to negative reviews

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2.1

All reviews

(182)

61 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

My address proof was accepted on the…

My address proof was accepted on the profile page, but the withdrawal page still said verification required
I sent a ticket and waited all weekend. Monday reply said “upload a valid document” without naming the problem. The same PDF works for banking and utilities, so the vague rejection just wastes time

10 August 2026
Unprompted review
Rated 1 out of 5 stars

What bothers me is not that things…

What bothers me is not that things break, everything breaks sometimes
It is that there is no status page anywhere
When the site went down on 6 May there was nothing on the site, nothing on their social accounts and nothing in the app
I sat there assuming my account had been closed for about twenty minutes before it came back on its own with no message about what had happened

11 August 2026
Unprompted review
Rated 1 out of 5 stars

I read the terms before claiming

I read the terms before claiming, or thought I did.

On mobile the max bet line was under a collapsed section that did not open properly.

After a few spins, warning popped up about stake size.

Great timing.

9 August 2026
Unprompted review
Rated 1 out of 5 stars

What made me leave the last place was a…

What made me leave the last place was a lobby that never changed, and I have landed somewhere with the same problem. Roughly forty games get the front page treatment, the rest sit behind a search box that wants exact spelling, and the categories overlap so heavily that megaways, jackpots and popular are the same list in a different order. I have found maybe six titles I go back to.

8 August 2026
Unprompted review
Rated 1 out of 5 stars

I checked before bed and again after…

I checked before bed and again after work, then KYC accepted still just really now there honestly properly really actually again again the file on now there still properly actually just basically there mobile, then said just now honestly properly still nothing was received really really. Not exactly confidence-building.

10 August 2026
Unprompted review
Rated 1 out of 5 stars

The cashback section showed a small…

The cashback section showed a small pending amount after midnight

I checked again in the morning because, yes, I probably checked too often, and it was gone. No note in the account, no date in the promo terms, no message from support

It is hard to tell whether it expired, failed, or never existed properly

9 August 2026
Unprompted review
Rated 1 out of 5 stars

On my old iPhone SE

On my old iPhone SE, Fire Joker and it froze really still still still still basically again properly on the bonus basically there again just actually round and history properly properly never showed the result. I’m not chasing that again.

11 August 2026
Unprompted review
Rated 1 out of 5 stars

The message centre had no new note

The message centre had no new note, then KYC only honestly actually there just now really now mentioned extra documents now really still honestly after cashout. Not actually exactly confidence-building.

8 August 2026
Unprompted review
Rated 1 out of 5 stars

I set a deposit limit before playing…

I set a deposit limit before playing because that is my habit now. The confirmation appeared, email arrived, all looked fine. Next morning, the cashier still let me add another £40. Maybe there is some delay hidden in the rules, but a limit tool should make that delay extremely obvious, not buried in grey text.

10 August 2026
Unprompted review
Rated 1 out of 5 stars

Their email said verification was…

Their email said verification was complete, then KYC only again again still again honestly honestly basically mentioned extra documents again properly now properly after cashout there. Not properly exactly confidence-building.

9 August 2026
Unprompted review
Rated 5 out of 5 stars

Festive bingo community

Always a festive mood in the bingo chat. The chat mod participates in chat and keeps it lively and greets everyone in a friendly manner. Really makes you feel part of the community.

1 August 2026
Unprompted review
Rated 5 out of 5 stars

Meaningful human support

I had some issues with a deposit method that a staff member from their payment department helped sort out quickly. Small thing perhaps but the quick and friendly help felt meaningful.

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Great for golf wagers

Well designed sportsbook that always have the latest odds on gold tournaments which is quite rare. Their personel is always accomodating and quick to respond as well.

31 July 2026
Unprompted review
Rated 5 out of 5 stars

FAQ answers all questions

It is easy to set a deposit limit here which I appreciate. The terms and rules of poker tournaments is well written and simple to understand, well structured FAQ section.

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Great new player experience

Went very fast to create an account and start playing their welcome bonus. Was not lucky first try however on my second deposit I managed to win big and did a withdrawal that was processed quickly. Will continue here.

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Good for us less technical

Kind and helpful team members from their customer service department. I got help with many things from registration to withdrawal as I am not the most technical person.

31 July 2026
Unprompted review

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