Cases and Clues | Award-winning Immersive Case Files Reviews 

1,491
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

My partner brought me the paradise turns deadly. It was incredible. As a massive true crime fan. We did this together. Everything was included. It made our brains work. I'm so happy. It took us 2 hou... See more

Rated 5 out of 5 stars

My husband and I are avid crime programme watchers, we was brought this for Christmas. We visit friends quite a lot and stay on a holiday park, we're not drinkers so stay in the van in the evenings an... See more

Rated 5 out of 5 stars

I got the Kiss of Death game for my anniversary with my partner. It was incredible. We're beginners at solving mysteries but decided to give the medium difficulty ago. It was amazing. Took us a good f... See more

Company replied

Rated 4 out of 5 stars

It was a great night solving the case with a couple of friends. My only grumble is to do with logging into one of the suspects email account. We tried every password we could think of (including the c... See more

Company details

Written by the company

At Cases & Clues, we create immersive, high-quality murder mystery games that bring friends, families, and teams together for unforgettable experiences. Whether you're cracking a cold case at home, hosting a thrilling game night, or looking for a unique team-building challenge, our mysteries are designed to test your detective skills, spark conversations, and keep you on the edge of your seat. With meticulously crafted evidence, realistic documents, and gripping narratives, our games offer more than just entertainment—they turn you into a real detective. Our best-selling mystery kits make for the perfect gift, an alternative to escape rooms, or a fresh way to spend quality time with loved ones. Not to mention... they are the perfect gift for any member of the family, whether it's for your mum, dad, brother, sister, or even your partner in crime for date night! Join thousands of detectives who have already solved our cases—can you uncover the truth?


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4.1

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TrustScore 4 out of 5

1K reviews

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4.1

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(1,491)

1,203 reviews in the last 12 months

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Rated 1 out of 5 stars

Poor Planning

Really disappointing. Online services wouldn’t work, meaning we couldn’t get to the end of the case. This meant we sat around waiting for hours before everyone eventually left disappointed.

If you’re going to sell Valentine’s Special cases, maybe make sure your server can handle them.

14 February 2026
Unprompted review
Cases and Clues | Award-winning Immersive Case Files logo

Reply from Cases and Clues | Award-winning Immersive Case Files

We’re truly sorry for your experience, this isn’t the standard we hold ourselves to. Please email us at vip@casesandclues.co.uk
and we’d like to privately send you something as an apology.

We’re truly sorry for the disruption during Valentine's evening. We underestimated how many detectives had saved or re-homed their cases from Christmas and Black Friday to play on the 14th, which placed unexpected pressure on our systems.

We’ve since strengthened everything significantly, and this won’t happen again.

Rated 5 out of 5 stars

CSI for me

I used to watch CSI for the unravelling of the crimes etc so I equally enjoyed giving it a go myself. We solved it, my boyfriend through the use of the clues, myself, I just didn't trust the person. Turns out I'd be a terrible investigator. Had a lot of fun. Will be doing another.

15 February 2026
Unprompted review
Cases and Clues | Award-winning Immersive Case Files logo

Reply from Cases and Clues | Award-winning Immersive Case Files

we love it when the true crime shows feel like real life! thank you so much for sharing 🥰

Rated 3 out of 5 stars

Package was delivered quickly but

Package was delivered quickly but we had a duplicate piece of evidence and one missing completely.
The case itself was difficult to solve as a lot of assumptions had to be made about the suspects to try get to the answer.
Without the available clues it would have been impossible.
We were also trying to solve on the 14th and there were a lot of issues around the digital side but these have hopefully been addressed.

14 February 2026
Unprompted review
Cases and Clues | Award-winning Immersive Case Files logo

Reply from Cases and Clues | Award-winning Immersive Case Files

We’re truly sorry for your experience, this isn’t the standard we hold ourselves to. Please email us at vip@casesandclues.co.uk
and we’d like to privately send you something as an apology.

We’re truly sorry for the disruption during Valentine's evening. We underestimated how many detectives had saved or re-homed their cases from Christmas and Black Friday to play on the 14th, which placed unexpected pressure on our systems.

We’ve since strengthened everything significantly, and this won’t happen again.

Rated 5 out of 5 stars

Delivery on time

Only for delivery on time for now. It's not been used yet!

11 February 2026
Unprompted review
Cases and Clues | Award-winning Immersive Case Files logo

Reply from Cases and Clues | Award-winning Immersive Case Files

we're really excited for you to play 😍 so glad your delivery arrived on time!

Rated 5 out of 5 stars

Smooth and fuss free ordering process

Smooth and fuss free ordering process. My delivery query was delt with promptly (my issue not theirs) delivered on time as expected. Ideal
Gift was greatly received, yet to play.

10 February 2026
Unprompted review
Cases and Clues | Award-winning Immersive Case Files logo

Reply from Cases and Clues | Award-winning Immersive Case Files

we're so glad we were able to sort this out for you :) we really hope the recipient enjoys 😍

Rated 5 out of 5 stars

Loved this game

Loved this game. Quick delivery, easy to use and well explained. Already bought the next one

15 February 2026
Unprompted review
Cases and Clues | Award-winning Immersive Case Files logo

Reply from Cases and Clues | Award-winning Immersive Case Files

we're so happy you loved it so much you've already bought your next mystery! let us know how you get on 😊

Rated 5 out of 5 stars

The case was challenging which made it…

The case was challenging which made it fun to complete

14 February 2026
Unprompted review
Cases and Clues | Award-winning Immersive Case Files logo

Reply from Cases and Clues | Award-winning Immersive Case Files

we're so glad we brought a bit of challenge to your evening! thanks for sharing 😊

Rated 4 out of 5 stars

Experience great but tech was slow

Was really great. The only thing that was a little frustrating was that the tech side of it was painfully slow. Probably due to it being Valentine’s Day and the servers being under stress. Apart from that a really enjoyable experience and would deffo do again.

14 February 2026
Unprompted review
Cases and Clues | Award-winning Immersive Case Files logo

Reply from Cases and Clues | Award-winning Immersive Case Files

We’re truly sorry for your experience, this isn’t the standard we hold ourselves to. Please email us at vip@casesandclues.co.uk
and we’d like to privately send you something as an apology.

We’re truly sorry for the disruption during Valentine's evening. We underestimated how many detectives had saved or re-homed their cases from Christmas and Black Friday to play on the 14th, which placed unexpected pressure on our systems.

We’ve since strengthened everything significantly, and this won’t happen again.

Rated 1 out of 5 stars

Overloaded system - crashed

We played on valentines and the entire system crashed. We didn’t get access to the evidence which just left us frustrated. We started to enjoy it but the website links were very poor and that night overloaded - so this needs fixing. We’d try it again for free but the offer to buy more at a discounted rate was not compelling! We expected a free experience and apology as good customer service. This wasn’t cheap.

14 February 2026
Unprompted review
Cases and Clues | Award-winning Immersive Case Files logo

Reply from Cases and Clues | Award-winning Immersive Case Files

We’re truly sorry for your experience, this isn’t the standard we hold ourselves to. Please email us at vip@casesandclues.co.uk
and we’d like to privately send you something as an apology.

We’re truly sorry for the disruption during Valentine's evening. We underestimated how many detectives had saved or re-homed their cases from Christmas and Black Friday to play on the 14th, which placed unexpected pressure on our systems.

We’ve since strengthened everything significantly, and this won’t happen again.

Rated 5 out of 5 stars

A Case That Truly Grips You

We picked up Kiss of Death: The Missing Truth expecting a light mystery. Four hours later we were still at the table, fully absorbed, because it does something rare: it makes you feel like you are genuinely building a case, not just following a script.

The physical evidence is brilliantly designed. Each document feels purposeful, and the variety keeps the pace moving. One moment you are cross-checking names and timelines, the next you are debating motive, testing assumptions, and revisiting earlier “facts” with new suspicion. It rewards careful reading without ever becoming fiddly or frustrating.

What really stood out was the way the digital elements extend the story rather than distract from it. It adds just enough realism to make the investigation feel contemporary and immersive, and it creates those great group moments where everyone is leaning in, arguing their corner, and suddenly someone spots the detail that changes everything.

It is also genuinely well paced. We never hit a lull, and we finished feeling satisfied rather than exhausted. If you want an evening that feels like a proper shared experience, this is spot on.

Perfect for around four hours of focused fun, and honestly one of the most engaging at-home mystery games we have played. Already looking forward to the next case.

16 February 2026
Unprompted review
Cases and Clues | Award-winning Immersive Case Files logo

Reply from Cases and Clues | Award-winning Immersive Case Files

WOW!! this is amazing thank you for sharing such a wonderful review! we would love to give you something special, pop us an email on our support page 😍

Rated 5 out of 5 stars

Definitely recommend

Great game and thoroughly enjoyed and definitely recommend

14 February 2026
Unprompted review
Cases and Clues | Award-winning Immersive Case Files logo

Reply from Cases and Clues | Award-winning Immersive Case Files

thank you so much! this means a lot 🥰

Rated 4 out of 5 stars

Great game

Lots of detail. Perfect Difficulty

14 February 2026
Unprompted review
Cases and Clues | Award-winning Immersive Case Files logo

Reply from Cases and Clues | Award-winning Immersive Case Files

thank you so much for sharing! glad you had a great time!

Rated 5 out of 5 stars

Quality product

Fast delivery, quality product, good price, great fun

14 February 2026
Unprompted review
Cases and Clues | Award-winning Immersive Case Files logo

Reply from Cases and Clues | Award-winning Immersive Case Files

so glad the whole experience went smoothly for you! glad you had a great time 😍

Rated 5 out of 5 stars

We loved it

We loved it! The details, the care, the immersion into the world. Something so different for a date night and so much fun. 10/10

14 February 2026
Unprompted review
Cases and Clues | Award-winning Immersive Case Files logo

Reply from Cases and Clues | Award-winning Immersive Case Files

we love THIS! thank you so much for the lovely review

Rated 2 out of 5 stars

Website crashed was unable to get info…

Website crashed was unable to get info / clues - very disappointing

14 February 2026
Unprompted review
Cases and Clues | Award-winning Immersive Case Files logo

Reply from Cases and Clues | Award-winning Immersive Case Files

We’re truly sorry for your experience, this isn’t the standard we hold ourselves to. Please email us at vip@casesandclues.co.uk
and we’d like to privately send you something as an apology.

We’re truly sorry for the disruption during Valentine's evening. We underestimated how many detectives had saved or re-homed their cases from Christmas and Black Friday to play on the 14th, which placed unexpected pressure on our systems.

We’ve since strengthened everything significantly, and this won’t happen again.

Rated 5 out of 5 stars

Provided an entertaining evening

Really pleased with our purchase. A good 2 hours of entertainment. Strikes a good balance of providing a challenge but nothing too difficult. Very impressed with the quality of everything. We're looking to buy another one soon.

14 February 2026
Unprompted review
Cases and Clues | Award-winning Immersive Case Files logo

Reply from Cases and Clues | Award-winning Immersive Case Files

SO glad you loved it!

Rated 5 out of 5 stars

What a great Valentines Evening we had…

What a great Valentines Evening we had playing “Kiss of Death” over several glasses of Champagne. The game pack was really well designed with enough difficulty to keep two of us working for nearly 3 hours, but we got there! We found our killer and we were right about their motive too. Great product and will definitely look to purchase one of the other cases for another special evening.

14 February 2026
Unprompted review
Cases and Clues | Award-winning Immersive Case Files logo

Reply from Cases and Clues | Award-winning Immersive Case Files

we're so glad you had a great valentines! thank you so much for such great feedback 😊

Rated 5 out of 5 stars

Excellent product design

Excellent product design, story weaving, presentation and immersive experience. Will buy again. Highly recommend A+++

14 February 2026
Unprompted review
Cases and Clues | Award-winning Immersive Case Files logo

Reply from Cases and Clues | Award-winning Immersive Case Files

thank you so much! our product team will LOVE to hear this feedback 😆

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery

11 February 2026
Unprompted review
Cases and Clues | Award-winning Immersive Case Files logo

Reply from Cases and Clues | Award-winning Immersive Case Files

so glad it arrived fast! let us know how you get on 😊

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