Lack of care given
Bought an item on sale, then cancels your order 6 days later “due to no stock” while website still has items available for full price. Ask to swap to a different one (still in stock just a different colour, and told they’ve completely sold out. While still available on their site. Really screwed me over for a Christmas present I needed. Must have a sister site “the lighting company” because the exact same happened on there too.

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