Carwiz Reviews 

Booking confirmed with a Visa credit card in my name, fully meeting the requirements stated in the voucher. The contract clearly lists Visa Credit as accepted, with no mention whatsoever of any excluded issuing banks, and no list of major banks excluded is provided in the booking voucher issued by the broker they work with.

At pick-up, the card was refused without any valid reason and I was simply told to contact the broker, with no real assistance offered.
End result: booking unusable and no car available at the original rate — replacement rentals starting from €800–€1000.

A clear lack of transparency and complete disregard for the customer.

Warning! Scam in Bari!
The level of professionalism is simply disgraceful.
I came across this company while booking through DoYouItaly.
Service level: -1. They do not actually cooperate with DoYouItaly, even though they accept bookings from the platform.

The staff were arrogant and their English skills were extremely limited.

Very very bad service.

The car was old and had 70,000 km on the clock. According to the company, it was in "perfect" condition. Someone had been smoking cigarettes in earlier. The car broke down just before it was returned. The clutch was broken. It was impossible to continue driving. No contact was made at the numbers provided in the contract. No assistance was provided. Roadside assistance was called as agreed in contract. Carwiz immediately illegally charged the card for transport and parking the broken-down car, even though no receipt was provided! After 10 days of no contact, Carwiz demanded payment for the repair. €1,300!!!! They tried to illegally seize the credit card. So, in total, they demanded €1,600 in illegal fees. Be warned! Scammers and thieves! This case will end up in court.

Absolutely disgusted!
We booked a car in Catania airport, fully insured from Discovercars website.
Upon pickup, we were aggressively forced to buy a new policy, lying that the one we have doesn’t cover everything.
The young woman stayed she’s going to charge us 500€ for every little scratch.
They gave us a dirty car inside and out. We brought it back without any issue. They’ve charged us 260€ for ‘permanent stain’ to a chair, which was never there but they knew they can’t charge for any exterior so they make-up interior damage.
They didn’t say anything upon drop off, no evidence via email, just an invoice.
These people are scammers and I will take this further until I’ll get my money back.