Cartwright Jenson Group Reviews 

70
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I was a wary entrant to the world of whiskey Investment. However, I have been acquainted with Charles Spinola since 2021 when he clearly explained the process & suggested a package that suited my budg... See more

Company replied

Rated 5 out of 5 stars

Amazing and very knowledgable on the subject matter. Proffesional and very helpful as I am a begginner at this. Would highly recommend Charles and his team. If you are looking to invest then give thes... See more

Company replied

Rated 5 out of 5 stars

Thank you to the entire team over @cartwright Jenson group I purchased 5 casks of whisky with a previous company that unfortunately went bust and Rachael helped me locate all 5 casks and they ar... See more

Company replied

Rated 5 out of 5 stars

Charles Spinola has been supporting and guiding me through my wine and whisky investments since 2019. Charles is generous with his time and expertise. All decisions are made after full discussion and... See more

Company replied

Company details

  1. Investment Service

Written by the company

At Cartwright Jenson Group, we believe building wealth should feel as rewarding as enjoying a fine dram of whisky 🥃 Our mission is simple: to help everyone experience true financial well-being. In a world where markets can be unpredictable and traditional investments don’t always go to plan, we take a fresh, open-minded approach—just like the art of whisky making itself. That’s why we focus on something timeless and tangible: whisky casks. Backed by the natural balance of supply and demand, they offer a unique way to help protect and grow your capital, even in uncertain times. Think of it as investing in something that gets better with age. We’re here to invest in your future, support our communities, and create opportunities that are as exciting as they are rewarding. Whether you're new to investing or looking to diversify, we make the journey enjoyable, transparent, and full of character. Because with CJG, your financial future isn’t just secure—it’s maturing beautifully.


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4.6

Excellent

TrustScore 4.5 out of 5

70 reviews

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4.6

All reviews

(70)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

My venture into the world of…

My venture into the world of alternative investment was a tentative one which has been made a lot easier due to the help and guidance provided by Charles and his team. They took the time to listen to my concerns / lack of knowledge in the sector and provided me with a really good initial investment opportunity. There was no "hard sell" rather an approach based on sharing insight, knowledge, examples and the reassurance that they were there for the long haul.

I felt comfortable in working with Charles and his team with my investment, which is currently growing nicely and outperforming my pension .

Would 100% recommend Charles and his team

1 May 2025
Unprompted review
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Reply from Cartwright Jenson Group

Hi Mike,

Thank you so much for your kind and thoughtful review!

We’re truly glad to hear that your experience with us has been a positive one, especially as you ventured into the alternative investment space. At Cartwright Jenson Group, we pride ourselves on providing clear guidance without pressure, and it’s great to know that our approach helped you feel comfortable and confident.

Charles and the entire team are committed to long-term relationships built on trust and transparency, so hearing that your investment is already growing and even outperforming your pension is incredibly rewarding.

We really appreciate your recommendation and look forward to continuing this journey with you.

Warm regards,
The Cartwright Jenson Group Team

Rated 5 out of 5 stars

New boy

I made a inquiry about whisky, I had a chat for 30mins or so. 4/5 month later I got a call from Charles the boss man of whisky. We chatted for 40/50 mins about the in and outside of whisky. I was impressed ,I didn't feel like he was hiding anything. 1 week later I got my first cast and I listened to everything that was said , I wanted to question everything and Charles was happy with that , i have since got some more cast and all going well. I reckon this company and all the staff ur whisky is safe..

30 April 2025
Unprompted review
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Reply from Cartwright Jenson Group

Hi James,

Thank you for taking the time to share your experience — we’re so pleased to hear how things have unfolded since your initial inquiry!

It’s great to know that your conversations with Charles were both open and informative. We believe strongly in transparency, and it’s encouraging to hear you felt nothing was being hidden and that your questions were welcomed throughout the process. Your thoughtful approach to investing in whisky is exactly the kind of engagement we value.

We’re delighted that your first cask purchase went smoothly and that you’ve since added more to your portfolio. Knowing you feel your whisky is in safe hands means a lot to us, and we’re here to support you every step of the way.

Thanks again for your trust — we look forward to continuing the journey with you!

Warm regards,
The Cartwright Jenson Group Team

Rated 1 out of 5 stars

spam callers, 2 years of calls

I filled out an enquiry form 2 years ago and totally regret. They have tortured me ever since, have asked several times to be taken off their list. Their sales techniques are infuriating, it's like talking to a robot trying to get them to leave you alone. They'll have 10 different mobile numbers spamming you so you have to keep blocking them. Wouldn't dream of doing business with a company like this

25 March 2025
Unprompted review
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Reply from Cartwright Jenson Group

Dear Neil,

Thank you for taking the time to share your experience, and I'm truly sorry to hear about the frustration we've caused. This is absolutely not the experience we want anyone to have when interacting with us.

We take your feedback seriously and are currently reviewing our contact processes to ensure that no one feels overwhelmed or ignored when they request to be removed from our lists. Your experience highlights areas where we clearly need to improve, and for that, I sincerely apologize.

I want to personally make sure that your details are fully removed from our system, and that you are no longer contacted in any way. If you're comfortable, please send us a quick email at or a direct message with the phone number(s) or email address you’d like removed, and I’ll ensure this is actioned immediately.

Thank you again for bringing this to our attention, and I'm sorry again for the inconvenience we've caused.

Best Wishes

CJG

Rated 4 out of 5 stars

Excellent service. Cartwright Jenson Group.

I have recently used Cartwright Jenson Group. I have been helped along by Charles Spinola. He has been so helpful, talking about the oros and cons of cask investment. We talked about my budget and Charles found something that suited . He is in touch with me regularly keeping a track on my investment, and everything that is going on in the whisky world . I would highly recommend Cartwright Jenson Group , the whole team have been very professional and efficient. Looking forward to future investments and a profitable exit strategy.

11 March 2025
Unprompted review
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Reply from Cartwright Jenson Group

Dear Sean,

Thank you so much for your thoughtful and glowing review! We're thrilled to hear that you had such a positive experience with Charles and the rest of the team at Cartwright Jenson Group.

Your feedback means the world to us, and we're so pleased that Charles was able to assist you in finding the right investment that fits your budget and goals. It's great to hear that you're satisfied with our ongoing communication and the support you receive.

We're looking forward to working with you on future investments and ensuring that your journey with us continues to be both rewarding and successful.

Thank you again for your trust and for recommending us to others. We truly appreciate your business and look forward to being part of your investment journey for years to come!

Best regards,

CJG

Rated 1 out of 5 stars

Requested to be removed from their…

Requested to be removed from their database, received a call the following day on the same topic. I was the told I was mistaken, when I continued to ask for confirmation I would be removed I was told "There's a big red button on the screen, I'm sure you would have pressed it by now if you didn't..."

I'm assuming their products and service can't be trusted if this is how they treat people when prospecting.

13 February 2025
Unprompted review
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Reply from Cartwright Jenson Group

Hi,

Thank you for sharing your feedback.

I truly regret that your recent experience with Cartwright Jenson Group did not meet the high standards of service we strive to maintain. Your concerns are taken seriously, and I’d like to personally apologize for any frustration caused during your interaction with us.

We understand and respect your request to be removed from our database, and it’s disappointing to hear that this wasn’t handled with the level of care and professionalism you deserve. Please rest assured that your request will be prioritized, and we will ensure your details are fully removed from our system immediately.

In regard to the call you received after your request, I sincerely apologize for the tone and handling of the situation. That comment, "There’s a big red button on the screen, I’m sure you would have pressed it by now if you didn’t," was entirely inappropriate and does not reflect the customer-first approach we aim to uphold. I will personally investigate this matter with the team to ensure such a situation does not occur again.

Your experience is not a reflection of the values that Cartwright Jenson Group holds, and I fully understand your frustration. We are committed to improving and learning from this feedback, and we genuinely appreciate the opportunity to address this.

If there’s anything further you would like to discuss or if you would like confirmation once your request has been fully processed, please don’t hesitate to contact me directly.

Thank you again for bringing this matter to our attention, and we hope to restore your trust in the future.

Warm regards,

Charles Spinola
Owner/Founder

Rated 5 out of 5 stars

Fantastic service

Charles and the team are all incredibly professional with a deep knowledge of whisky as an alternative asset. When meeting them in person I found them to be genuinely friendly and approachable. No question is too silly for them, I have certainly learnt a lot!
Overall the team are a pleasure to deal with and I look forward to investing with them again in the future.
Thank you for all the advice so far!
Ed

8 January 2025
Unprompted review
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Reply from Cartwright Jenson Group

Hi Ed,

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with Charles and the team. We take great pride in our deep knowledge of whisky as an alternative asset, and it's wonderful to know that it made a difference for you.

It was a pleasure meeting you in person, and we're so glad you found us approachable and willing to answer all your questions. No question is ever too small when it comes to making informed decisions, and we love being able to share our expertise with clients like you.

We're excited about the opportunity to work together again in the future. Thank you again for your trust and feedback!

Best regards,

Cartwright Jenson Group

Rated 5 out of 5 stars

Amazing and very knowledgable on the…

Amazing and very knowledgable on the subject matter. Proffesional and very helpful as I am a begginner at this. Would highly recommend Charles and his team. If you are looking to invest then give these guys a ring, their advice was invaluable and there was no hard sell and plenty of time to make the right choice before commiting to investment. I cannot fault them as they also keep you well informed into how things are going with good communication. Nothing is to much trouble and are always on hand should you need to talk to them. Bravo keep doing what your doing 👏👏👏👏.

26 September 2024
Unprompted review
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Reply from Cartwright Jenson Group

"Thank you so much for your amazing review! we are really glad to hear that you felt supported and well-informed throughout the process. It’s great to know that the advice was helpful and that you never felt pressured to make a decision. We always aim to provide clear communication and be there for our clients every step of the way, so your feedback means a lot. If you ever need anything else, don't hesitate to reach out—we're always here to help. Thanks again for recommending us, and we look forward to continuing to work with you!"

Best Wishes

CJG

Rated 5 out of 5 stars

Great company

Great company,
I’m very happy to do business with them.

2 October 2024
Unprompted review
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Reply from Cartwright Jenson Group

Hi Pietro,

We are glad and happy that you have settled in comfortably , and we hope your experience in the whisky market is a great one. we look forward to seeing you at our next whisky tasting event.

Best Wishes
CJG

Rated 5 out of 5 stars

Amazing knowledgeable guys

Amazing knowledgeable guys , totally committed to their profession , very well done to you all

3 October 2024
Unprompted review
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Reply from Cartwright Jenson Group

Hi Sandra,

We would like to thank you for the 5 start review, we do try our best to make sure everyone is well educated before purchasing whisky.

Thank you once again.

Best Wishes
CJG

Rated 5 out of 5 stars

Happy customer

As a relatively new investor the guys at Cartwright Jenson group have helped me navigate the whisky market and explained how it works at a pace I appreciate, I will definitely suggest them to friends and family.

23 May 2024
Unprompted review
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Reply from Cartwright Jenson Group

Hi Sean,

We are elated that you feel the way you do. We strive to make our customers feel comfortable and well educated before venturing into whisky. We thank you for your lovely words.

Best Regards

CJG

Rated 5 out of 5 stars

Great experience, thanks you!

I’m new to the whiskey investment industry, and I have to say, I’m really happy with Cartwright Jenson Group. Big thanks to Charles and the whole team for being so helpful every step of the way and making the experience so effortless. If you’re thinking about getting into whiskey investment, I highly recommend them.

10 April 2024
Unprompted review
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Reply from Cartwright Jenson Group

Hi Mario,

We thank you for such a lovely review and look forward to our work together.

If you need us for anything please do not hesitate to ask.

Best wishes.

CJG

Rated 5 out of 5 stars

As a beginner I didn’t have a clue

As a beginner I didn’t have a clue, but after a long chat with Charles he put me at ease and really considering the investment!

Really look forward to doing business with CJG in the very near future.

18 April 2024
Unprompted review
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Reply from Cartwright Jenson Group

Hi,

We hope to start working with you very soon.

Best wishes.

CJG

Rated 5 out of 5 stars

Quite simply the best cask trading…

Quite simply the best cask trading company I have worked with, his knowledge is beyond bounds !
Thank you CJG

Ian

3 July 2024
Unprompted review
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Reply from Cartwright Jenson Group

Hi Ian,

We thank you for your kind words and hope to continue our work together.

Best Wishes

CJG

Rated 5 out of 5 stars

Thank you to the entire team over…

Thank you to the entire team over @cartwright Jenson group

I purchased 5 casks of whisky with a previous company that unfortunately went bust and Rachael helped me locate all 5 casks and they are now under the supervision and care of Cartwright Jenson Group.
I have been told Charles the owner will be selling me out.I am yet to see a sale but overall extremely happy.

3 June 2024
Unprompted review
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Reply from Cartwright Jenson Group

Hi Laura,

We believe when investing into anything you do so safely and we are glad we were able to help when we did.

Please let us know if we can help you with anything moving forward. we would also like to thank you for the referral that you recommended to us.

We hope to see you at our next whisky tasting.

Best Wishes

CJG

Rated 5 out of 5 stars

Brilliant sommelier

The introductions to the whiskies by the sommelier made the tasting extra special. (And the whiskies were excellent too!)

30 May 2024
Unprompted review
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Reply from Cartwright Jenson Group

Hi Robert,

We are glad to hear you enjoyed the whisky tasting and hope to see you at our next one.

Best Wishes

CJG

Rated 5 out of 5 stars

Excellent Presentation

Had a brilliant evening with the Cartwright Jenson team tasting some of the best branded whisky, and learning more about the technical terms used in the manufacturing and marketing of the products.

The best lesson learned was that you should never rely on the price of the whisky to guarantee the flavour that you will enjoy. Everyone enjoyed a different tasting whisky and you should find a taste that suits your pallet and enjoy it.

Hedonism wines is a superb venue and it’s staff are knowledgeable and on hand go give advice.

Anyone thinking of investing in Whisky should feel comfortable in contacting a broker at The Cartwright Jenson Group for help and insight into the long term returns.

30 May 2024
Unprompted review
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Reply from Cartwright Jenson Group

Hi Gordon,

We do our best to make these whisky tasting events as educational as possible, We hope you learned something!

We are already planning our summer 2024 whisky tasting! We will be sure to let you know the dates nearer to the time.

Best Wishes

CJG

Rated 5 out of 5 stars

Learnt lots, an unforgettable experience!

A great experience, lovely to meet other investors with a similar passions, lovely to see a business give back to it's customers, and to get to know them more as individuals. As well as an amazing learning experience

30 May 2024
Unprompted review
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Reply from Cartwright Jenson Group

Hi Sam,

Great for you to of come along and we hope your enjoyed yourself.

This was your first tasting with CJG and we look forward to seeing you at our summer tasting.

Best Wishes

CJG

Rated 5 out of 5 stars

Really nice bunch

Really nice bunch, made me feel comfortable from the front end call with Siddy, Right up to my onboarding with Charles I have felt at ease throughout the process.

I look forward to seeing where this journey takes me.

Best wishes

Simon

10 May 2024
Unprompted review
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Reply from Cartwright Jenson Group

Hi Simon,

Thank you for your 5 star review and we are happy to hear you've had a great start to the market with Cartwright Jenson Group. Thank you for the business and we look forward to working with you for a very long time.

Best Wishes
CJG

Rated 5 out of 5 stars

Transparent & Highly Knowledgable Whisky Consultants

After exploring the whisky market as an alternative investment for my current portfolio and speaking with a number of companies providing casks. It was the knowledge, professionalism and transparency from Cartwright Jenson Group that caught my attention. Charles and the team spent a great deal of time covering all of the questions I presented, and I am confident and happy with my investment and looking forward to see how this market performs on the mid/long term.

9 May 2024
Unprompted review
Cartwright Jenson Group logo

Reply from Cartwright Jenson Group

Hi Steve,

CJG are pleased to know you have settled in comfortably and we pride ourselves on education and knowledge so clients like yourself can always make an informed and educated decision.

Once again thank you so much for your kind words and we hope to have a long and fruitful relationship. We hope to see you at our whisky tasting in the next few weeks.

Best Wishes

CJG

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