Cartridge Online SA Reviews 

17
TrustScore 3 out of 5

3.1

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Company details

  1. Office Supply Wholesaler

Written by the company

"Cartridge Online SA is a supplier of all major Ink and Toner cartridges. We offer all our services to end users and resellers throughout the spectrum of RSA. Pride ourselves with the following key values: Honesty, Transparency ,Trust ,Commitment, Reliability"


Contact info

3.1

Average

TrustScore 3 out of 5

17 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

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3.1

All reviews

(17)

7 reviews in the last 12 months

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Rated 3 out of 5 stars

Hi can you help me

Hi can you help me, i made a second order because my first order went smoothly and everything is working, but the latest order, the black ink cartridge chip is not working, can you assist me pleae

21 August 2026
Rated 1 out of 5 stars

Sudden price change and non-disclosure of non-registered for VAT

You changed the price of the printer when I went to checkout (from R5080 to R5645), with the excuse that the promotion ended the previous day.
You also show "Tax included" with all your prices, but you nowhere warn a business buyer that you are not VAT registered. VAT on the item cannot be claimed back, which makes your price the most expensive for a business buyer that is VAT registered.

28 July 2026
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Reply from Cartridge Online SA

Dear Carl

As communicated with our sales person who advised the website error by the web developer only a tax message on the single product view highlighted "tax included" but our online store has never been activated to charge VAT not even at checkout does it calculate VAT for any of our products...We find it unfair that as a customer you called to ask about the availability of the printer before purchasing but did not ask anything about the VAT.

We have references of all past buyers whom have not encountered any such VAT charge at checkout...you are making this up to discredit us and that's not cute.

Rated 5 out of 5 stars

No fuss

No fuss, order processed and delivered quickly.

13 November 2024
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Reply from Cartridge Online SA

Thank you for the positive review Hermansen truly means alot.

Rated 5 out of 5 stars

Excellent on line service as well as…

Excellent on line service as well as email contact and to top it all, speedy delivery from Gauteng to KZN South Coast.

2 October 2024
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Reply from Cartridge Online SA

Thank you so much Gill for the consistent support, we aim to keep you happy as our customer.

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