My experience when i receive my Item, the packiging was so good, the services is so good, but when i try to use the mobile that i ordered, (HUWAEI Y9 Prime 2019) when i entering my gmail account to re... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
it was my first ever online purchase, was hesitant but result was fruitful. Product arrived in good packaging, quality of the product was as mentioned online. Please add the feature of same day delive... See more
I have to say, that our experience was somewhat strange. The return wasn’t easy to organize but in the end, it worked out. Someone said well about this company: you might get lucky and get the best de... See more
Thank you one of the best app to buy , but some time we received something not same what we see in photo
Company details
Written by the company
Meet Cartlow - Your online shopping destination for buying Pre-owned, Open-box and Clearance products at the lowest prices in UAE & KSA. We have round-the-clock discounts and amazing prices for you to enjoy shopping with us. Buy Pre-owned electronics that are rich on features and easy on pocket. Big sale drive on all major branded smartphones and tablets is here. With a comprehensive quality-check procedure, proficient product understanding, and supreme customer emphasis, this is the safest place for you to purchase electronic products online. Avail general facilities on every shopping that include: • Assured Quality – All products go through quality checks by certified & graded by professionals. • Valid Warranty – Products comes with an assured 12 months warranty. • Variance of Payment Types: Tamara, Tabby, Cash on Delivery & bank card. Choose what suits you! • Easy Returns – Get hassle-free easy 10-day return or replacement.
Contact info
In front of 1 Dunes Village, DIP 2, 1, Dubai, U.A.E.
- +97145616814
- hello@cartlow.com
- cartlow.com
3.6
Average
896 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 6% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great prices and trusted quality
Great prices and trusted quality. I've used Cartlow many times and find it true value for money app.
12 November 2024
Unprompted review
Reply from Cartlow
We’re so glad that our service have met your needs. Thank you for your kind words and continued support.
Excellent work
Excellent work
Good products like new
Good customer support
Receive the product in a very good packing condition
Thanks cartlow
12 November 2024
Unprompted review
Reply from Cartlow
We’re so glad that our service have met your needs. Thank you for your kind words and continued support.
Reply from Cartlow
We're delighted to hear that you're enjoying amazing shopping experience with Cartlow!
Reply from Cartlow
We're delighted to hear that you're enjoying amazing shopping experience with Cartlow!
Product was great
Product was great. Sealed and brand new. Shipped fast.
7 November 2024
Unprompted review
Reply from Cartlow
We're delighted to hear that you're enjoying amazing shopping experience with Cartlow!
Good price
Good price, excellent packing, fast delivery, and follow up with the customer.
4 November 2024
Unprompted review
Reply from Cartlow
We're delighted to hear that you're enjoying amazing shopping experience with Cartlow!
One of the worst experience with carlow…
One of the worst experience with carlow I don't recommend ordering any item from them, I ordered iPhone 14 promax along with 2 other items on 27-10 just received it yesterday 7-11 although I called them multiple times that I will travelling on 3-11 but they didn't do anything, very bad customer experience. Till today I didn't receive the cover that I ordered on 27-10 and no one is doning anything to help.
DONT ORDER ANYTHING FROM CARTLOW
7 November 2024
Unprompted review
Reply from Cartlow
This is not our usual standard, and we understand the inconvenience it may have caused.
Our team is actively working on resolving this matter and will provide you with an update as soon as possible.
We appreciate your valuable time and apologize for any problems caused by the delay.
Upto expectation ,quality with budget
Upto expectation ,quality with budget
6 November 2024
Unprompted review
Reply from Cartlow
Thanks a lot for your rating
It’s very good affordable and it came…
It’s very good affordable and it came in good condition
6 November 2024
Unprompted review
Reply from Cartlow
Thanks a lot for your rating
Not good service
Not good service
Because we recived coupon
Not valid
I try to use that coupon not valid
8 November 2024
Unprompted review
Reply from Cartlow
We are sorry to hear that from you and please accept our apologies, We raise your complaint to our appropriate department so they can assist you effectively.
Lowest price for almost brand new products
In duration of around 18 months, I ordered more than 3 iPhones, 1 laptop and an iPad Air 5th gen and some other brand phones for family... all used. I was amazed by the product's condition and ultra low prices, products almost brand new. Delivery time was earlier than expected. Whenever I need any electronic, I go for cartlow first.
7 November 2024
Unprompted review
Reply from Cartlow
We're delighted to hear that you're enjoying amazing shopping experience with Cartlow!
Super satisfied!!
Finding products is comparatively easy than other sites. It took me no time to find a suitable apple watch which reached to me within the promised time, professionally packed and in flawless condition 😻
4 November 2024
Unprompted review
Reply from Cartlow
We're delighted to hear that you're enjoying amazing shopping experience with Cartlow!
Reply from Cartlow
We're delighted to hear that you're enjoying amazing shopping experience with Cartlow!
I just ordered 3 days ago
I just ordered 3 days ago, the delivery was very fast, the product is very good, personally I liked it very much I just ordered 3 days ago, the delivery was very fast, the product is very good, personally I liked it very much
3 November 2024
Unprompted review
Reply from Cartlow
We're delighted to hear that you're enjoying amazing shopping experience with Cartlow!
Outstanding price for the products you get plus all backed by 12 months warranty
Been buying products since 2020 and I have found many products that I was looking for a very good price. Plus you have a 12 months of warranty and you get the products as described.
4 November 2024
Unprompted review
Reply from Cartlow
We're delighted to hear that you're enjoying amazing shopping experience with Cartlow!
Im always buying from them decent staff…
Im always buying from them decent staff ,But i bought a charger and i got a wrong apple charger , i contacted them for refund and within a week i got my money back !
Customer service was very responsive too !
Thanks .
1 November 2024
Unprompted review
Reply from Cartlow
We’re so glad that our service have met your needs. Thank you for your kind words and continued support.
I have order laptop with certain specs…
I have order laptop with certain specs ... after one week, i called them to follow up.... they informed me that vendor doesn't have same speed and he has different, then, i do accept with promising from them that will be delivered within 2-3days .... after five days i called them to again follow up, they said will check and revert back to you ... after three hours... i called them again, customer doesn't aware and no feedback on my order ... that all lead to cancel my order.
5 November 2024
Unprompted review
Reply from Cartlow
We are sorry to hear that and please accept our apology, Kindly share your order number and your experience with us on hello@cartlow.com and we will provide the needed support.
Reply from Cartlow
We're delighted to hear that you're enjoying amazing shopping experience with Cartlow!
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