While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many consumers are satisfied with the user experience, finding the devices easy to install and use, even for those less tech-savvy. People appreciate the product's quality, noting its responsiveness, good display, and overall fluent operation. Many also highlight the excellent customer service, praising their responsiveness, helpfulness, and willingness to provide support and replacements. However, some people were dissatisfied with the product's reliability, reporting issues like devices stopping working prematurely, screens malfunctioning, or inconsistent connectivity. A few other people also felt that customer service was poor, citing unhelpful responses, lack of follow-up, and receiving used or faulty replacements. There were also mentions of the product's design, with some finding buttons too small or the holder flimsy.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product. Many customers praise the product, describing it as... See more

Quality

Consumers find quality to be ambiguous. Some reviewers praise the product as fantastic, noting good... See more

User experience

Clients share positive opinions on user experience, highlighting the ease of installation, setup, and overall... See more

Service

Users describe ambiguous interactions with service. Many customers praise the excellent and fast after-sales... See more

Customer service

People report ambiguous experiences with customer service. Many consumers praise the amazing after-sales... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have a 1998 Toyota 4 Runner which lacks all the bells and whistles car manufacturers have added to sell their vehicles. I was watching a car camper video and learned about this product (7" screen),... See more

Rated 5 out of 5 stars

I’ve been using Carpuride for a while now, and honestly, for me there’s no better CarPlay system for my BMW. The interaction is smooth, responses are always fast, and everything works exactly as e... See more

Rated 5 out of 5 stars

As an owner of a R1250GS, who has given up on the Navigator VI, I can confidently recommend the W502PRO. I gave this 5 stars, even though this model doesn’t integrate with BMW controls. It is just t... See more

Rated 5 out of 5 stars

Very satisfied! Size, brightness, functions, and quality all what I needed, not more the displaying my information. Very cool to change the boot screen - Carpuride services helpt me perfectly....... See more


3.4

Average

TrustScore 3.5 out of 5

255 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Do not purchase from Carpuride

Carpuride returns process is non-existent. After following the instructions on their website and emailing the specified address, they kept trying to convince me to just take a $50 refund for a $200 product. You practically have to be an electrician to install the backup camera, and the radio transmitter to car stereo doesn’t work. Avoid this company.

5 January 2024
Unprompted review
Rated 1 out of 5 stars

Having issue a W609 unit and came to…

Having issue a W609 unit and came to the conclusion that the product support from Carpuride directly is useless. They responded to the first e-mail in less than 24 hour and after that... radio silence to my reply.
Also they don't allow to put bad review on their website(filtering).
So don't expect that the return/refund policy will be honored if you have issue with purchase unless you purchase it from Amazon.

6 December 2023
Unprompted review
Rated 1 out of 5 stars

Carpuride no after sales repairs

The Carpuride unit is decent just there’s no after sales in place if it goes faulty or damaged mine as got a cracked screen I needed repairing contacted Carpuride they said there’s nothing in the uk and if I sent it back to china they couldn’t guarantee that they’d receive it there words not mine so suggested if I paid them $40 they would send one from china and I could fit it myself but be careful when doing it as it’s tricky 😩I’ve no experience in doing anything like this so not an option so very disappointed with Carpuride I wouldn’t buy another one.

14 December 2023
Unprompted review
Rated 5 out of 5 stars

Great company and a great product

Great company and a great product. I have an old Porsche 911 and the ability to add CarPlay and a rear camera at an affordable price is fantastic. I installed a Bluetooth radio a few years ago so can now take advantage of the wireless connectivity. It works like a dream.

28 October 2023
Unprompted review
Rated 5 out of 5 stars

I had a device from another vendor and…

I had a device from another vendor and it was far from being satisfying. Cheaper means cheap quality!
My 901 is just great. I'm picky with sound quality and I'm fully satisfied. I had a little problem with the sound level of phone and Teams calls, but it is fixed now!
Helpful customer service: changing my booting screen was quick and easy!

20 October 2023
Unprompted review
Rated 3 out of 5 stars

It’s been 7days they did not shipped my…

I had to edit my comment. I just got the package.it took around 3 weeks to come. Have not installed it in my car yet, probably will change the stars after using it for some weeks.
The customer service contacted me after i left review here. I will give 4/5 star to the customer care service. 1less star because of contracting 4 days late but after that they did a great job in updating me about my package.

30 September 2023
Unprompted review
Rated 2 out of 5 stars

Not what it's meant to do

Would I recommend carpruide, my answer is no. The only thing that is positive is the apps on it look good. What does it play, well nothing. Won't play any thing from usb stick, nothing from sd card, nothing from the mobile. The support from carpruide is to be some what desired. After trying everything, from formating sd card to deleting and resetting nothing from above mentioned will play. I am using parrot now, all is working correct. I can't give my carpruide w709 away, although it has reverse camara, not used as this does not work either although been installed by my volvo garage. My advice at this current avoid getting any product by carpruide.
Regards Alan

1 October 2023
Unprompted review
Rated 5 out of 5 stars

J'aime

Hello
I saw this product on the internet, and since then I've done some research and from youtube there's a man from the france coast who was extolling the virtues of this product.
So it interested me more and I ordered it and since I received it I love it.
Je l'adore ces un tres beau produit
Thank you Carpuride

26 September 2023
Unprompted review
Rated 5 out of 5 stars

Android auto y carplay en coche antiguo

La pantalla funciona perfectamente. Tanto en carplay como android auto. Instalación sencilla, la cámara tiene algo más de complejidad, ya que tienes que coger corriente de la luz de marcha atrás y quizás sea complicado según el coche y según el usuario.
El servicio postventa, de atención al cliente, ha sido muy rápido con mis preguntas, como cambiar el logo de arranque, boot logo.
Recomiendo el nuevo dispositivo con Bluetooth dual. El mío no lo es y creo que es una opción muy recomendable si el coche tiene la opción de A2DP.
Producto recomendable!!!

The screen works perfectly. Both in carplay and android auto. Simple installation, the camera is a little more complex, since you have to draw power from the reversing light and it may be complicated depending on the car and the user.
The after-sales service, customer service, has been very quick with my questions, how to change the boot logo, boot logo.
I recommend the new device with dual Bluetooth. Mine is not and I think it is a highly recommended option if the car has the A2DP option.
Recommended product!!!

31 August 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic Products and Services!

My wife and I both have the W707 installed in our vehicles and we could not be happier. First and foremost, the product is beyond reliable, it starts up every day, connects to our phones without issue, and provides full CarPlay functionality in an attractive, correctly sized screen. The company behind the product is simply fantastic, beyond responsive to our questions and needs, the free customized boot up screen is just an added plus but really makes it feel like our own. We both had products from other companies prior to making our purchases with Carpuride, they don't even come close to the value for the money that we get with the W707 product. And the dual USB car charger is fantastic, it should be made part of the standard offering, along with a bean bag mount versus suction, other bracket, etc. I would not hesitate to recommend the W707 or any other Carpuride product to anyone else, it is that good. Especially with a lot of not so great competitive products out there. Thank you Carpuride!

20 September 2023
Unprompted review
Rated 5 out of 5 stars

Carpuride 103 pro

I ordered the Carpuride 103 pro. Works amazing in my Honda Ridgeline. So simply to use. I even have a custom boot screen. A must for cars without Android auto.

18 September 2023
Unprompted review
Rated 5 out of 5 stars

Carpuride trusted company

Carpuride trusted company , the product does what it’s said and quality is superb
Shipment and delivery is fantastic!! I highly recommended to others , five star hangs down , good customer service

8 August 2023
Unprompted review
Rated 1 out of 5 stars

terrible service been waiting ages …

terrible service been waiting ages for goods ,now been refunded by paypal, didnt want to help.

feel its only fair to make people aware of the emails ive had from this comapny .

Sorry for the inconvenience. Could you please delete the review on Trustpilot We will refund you the order number CAR19333. Thank you.

so in a nut shell if i dont remove this review they will not do anything

29 August 2023
Unprompted review
Rated 4 out of 5 stars

I ordered the Carpuride W609 and use it…

I ordered the Carpuride W609 and use it in BMW Z3.
It's works great and allow me to adapt correctly the sound with EQ. I use the cable to transmit.
If it was a little bit brighter (it's softop) I will apply 5*.
But be sure that in traditional car it's bright enought
Very happy to use it

7 September 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look