Carpow Reviews 

1,709
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 470 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff members for making the online finance application process exceptionally smooth, fast, and completely stress-free from start to finish. Many consumers appreciate the remarkably quick response times, clear guidance, and constant communication provided by the dedicated team while successfully securing their new vehicle. However, some people mentioned occasional drawbacks during their application journey, specifically pointing out that paperwork explanations regarding loans could sometimes be more in-depth, technical banking systems occasionally faced compatibility errors, and a few reviewers encountered unpleasant staff interactions. These specific challenges represented minor setbacks for a small group of users.

What people talk about most

Staff

Customers report overwhelmingly positive experiences with the staff, praising their helpfulness, efficiency,... See more

Service

Customers consistently note positive experiences with service, highlighting the fast and efficient finance... See more

Customer service

Users describe positive interactions with customer service, highlighting fast responses and clear... See more

User experience

Reviewers highlight positive aspects of user experience, describing the overall process as fast, smooth, and... See more

Response time

Reviewers express great satisfaction with response times and fast communication. Customers report that agents... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to apply online. Great people to deal with. Great communication through out the process. Loved the portal to be able to check on the progress of the application and being able to uploa... See more

Rated 5 out of 5 stars

Being such an awkward person, having everything done online was one of the best experiences I have had when applying for finance. Everything was done and moved so fast i was truly amazed. Amelia not... See more

Company replied

Rated 5 out of 5 stars

Hugh mihi to Maaps he has been nothing but outstanding!!! making the process a breeze, he was nothing but amazing!!! He made the application process so simple, easy and kept me updated at all... See more

Company replied

Rated 5 out of 5 stars

Maaps was amazing to deal with, he kept me informed and updated throughout the process. He was genuinely helpful and respectful at all times. The process was seamless, efficient and timely. An overall... See more

Company replied


Company details

  1. Car Finance and Loan Company
  2. Car Dealer
  3. Finance Broker
  4. Used Car Dealer

Written by the company

Loans for ALL customers in ANY location in NZ. Why use anyone else come to the Number 1 provider of Kiwi Car Loans and personal finance who can get the job done. We are not like the other companies.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 62% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,709)

452 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent and efficient service

Excellent and efficient service, received from Rachel!

14 July 2026
Carpow logo

Reply from Carpow

This is so good to hear thank you! We're really glad Rachel could provide such excellent and efficient service. We'll be sure to pass your kind words on to her. Thanks for choosing CarPow 💙🙌✨

Rated 5 out of 5 stars

Very quick and easy

Very quick and easy, great company to deal with

16 July 2026
Carpow logo

Reply from Carpow

Love hearing this thank you! We're so glad the process was quick, easy, and hassle-free for you. We really appreciate your kind words and your support. Thanks for choosing CarPow 💙🚗✨

Rated 5 out of 5 stars

Fast ,effective

Fast ,effective , professional, friendly
Always
I have bought 8 cars thru you
I now owe 3 cars
5 are paid for

15 July 2026
Carpow logo

Reply from Carpow

Wow thank you! Your continued support means the world to us. We're so grateful you've trusted us time and time again, and it's awesome to hear the process has always been fast, professional, and friendly. Thanks for being part of the CarPow family and for choosing us over the years 💙🚗🙌

Rated 5 out of 5 stars

Was quick and efficient Amelia was very…

Was quick and efficient Amelia was very helpful with answering all my questions and choosing a car and getting it all sent through

17 July 2026
Carpow logo

Reply from Carpow

This is so good to hear thank you. We’re really glad Amelia could answer all your questions and help you find the right car. It’s awesome to hear everything came together quickly and smoothly. Enjoy the new ride, and thanks for choosing CarPow 💙🚗✨

Rated 5 out of 5 stars

Kim Flowers was absolutely fantastic…

Kim Flowers was absolutely fantastic and had the patience to help me with the things I was having trouble with as I am not the best with technology, all the best Kim, you are a legend.

15 July 2026
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Reply from Carpow

This is so good to hear thank you. We’re really glad Kim could help make everything easy and take the time to guide you through the process. Technology can be tricky sometimes, so we’re happy she could support you every step of the way. We’ll be sure to pass your kind words on to her. Appreciate you choosing CarPow 💙🙌✨

Rated 5 out of 5 stars

Having Kim as my guide was so good she…

Having Kim as my guide was so good she made the whole journey great with the best outcome..Thank yous

15 July 2026
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Reply from Carpow

This is so good to hear thank you. We’re really glad Kim could guide you through the whole journey and help make it such a positive experience. Means a lot you trusted us, and we’re stoked you got the outcome you were hoping for. Appreciate you choosing CarPow 💙🙌🚗✨

Rated 5 out of 5 stars

The Team at Carpow were very helpful

The Team at Carpow were very helpful, Had really clear communication. They made the entire process an absolute breeze.

I would highly recommend Carpow to others

Thanks for getting me into my new car 😊

14 July 2026
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Reply from Carpow

This is so good to hear thank you. We’re really glad the team made the whole process feel easy and kept you in the loop every step of the way. It means a lot that you’d recommend us. Enjoy the new car, and thanks for choosing CarPow 💙🚗🙌✨

Rated 5 out of 5 stars

The total quickness from start to…

The total quickness from start to finish was brilliant understanding the process

12 July 2026
Carpow logo

Reply from Carpow

This is so good to hear thank you. We’re really glad everything moved quickly and that the whole process was easy to understand from start to finish. Appreciate you choosing CarPow 💙🙌🚗✨

Rated 4 out of 5 stars

Fast and easy process

Fast and easy process, Polly was amazing 👏 Thank you for helping me get a new car

8 July 2026
Carpow logo

Reply from Carpow

This is so good to hear thank you. We’re really glad everything was fast and easy, and that we could help make the whole process a great experience. Enjoy the new car, and thanks for choosing CarPow 💙🚗🙌✨

Rated 5 out of 5 stars

Ka mau te wehi! Excellent!

Maaps Hemi-Bateman.
The transaction was great, precise and painless! Very trusting. Maaps went above and beyond to find me the best vehicle at the best price with the lowest k’s, I’m so lucky for his skills and experience. I honestly couldn’t have done it without him. Very happy customer with my new purchase!

12 July 2026
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Reply from Carpow

Thank you so much for the kind words. We’re stoked we could help find the right vehicle at the right price and make the whole process easy and stress-free for you. We’ll definitely pass this on to him. Enjoy the new ride, and thanks for choosing CarPow 🚗🙌✨

Rated 5 out of 5 stars

I had a great experience from working…

I had a great experience from working with Amelia. she had a great way to ease the communication and lead all the way to complete my application and delivering the car.

8 July 2026
Carpow logo

Reply from Carpow

This is so good to hear thank you. We’re really glad we could make the whole process feel easy and guide you every step of the way, right through to getting your car delivered. Enjoy the new ride, and thanks for choosing CarPow 💙🚗✨

Rated 5 out of 5 stars

Maaps was very helpful in the whole…

Maaps was very helpful in the whole process from start to finish. Excellent service and helpful through the whole process

8 July 2026
Carpow logo

Reply from Carpow

This is so good to hear thank you. We’re really glad we could support you from start to finish and make the whole process easy along the way. Means a lot you had such a great experience with us. Appreciate you choosing CarPow 💙🙌🚗✨

Rated 5 out of 5 stars

They did what they said

They did what they said. Got it done

Rachel! You amazing

6 July 2026
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Reply from Carpow

Love hearing this 😄 Thank you. We’re all about doing what we say we’ll do, so it means a lot to hear this. We’ll make sure Rachel sees your shout-out too! Appreciate you choosing CarPow 💙🙌🚗✨

Rated 5 out of 5 stars

Maaps, you are a star 🌟

Maaps was amazing to deal with, he kept me informed and updated throughout the process. He was genuinely helpful and respectful at all times. The process was seamless, efficient and timely. An overall a pleasant experience, which is unique in a world of digital applications. Thankyou Maaps. You are a star!

8 July 2026
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Reply from Carpow

This is so good to hear thank you. We’re really glad we could make the whole process feel personal, easy, and well supported from start to finish. It means a lot that the experience stood out, especially in a world where everything is so digital. We’ll make sure your kind words get passed on. Appreciate you choosing CarPow 💙⭐🚗

Rated 5 out of 5 stars

Polly was very friendly

Polly was very friendly, helpful and easy to talk to, making my experience hassle free. She is an asset to your company.

7 July 2026
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Reply from Carpow

Love hearing this thank you. We’re really glad everything was fast, easy, and that communication stayed on point throughout the process. Appreciate you choosing CarPow 💙🙌🚗✨

Rated 5 out of 5 stars

Fast

Fast, easy and great communication.

7 July 2026
Carpow logo

Reply from Carpow

Love hearing this thank you. We’re really glad everything was fast, easy, and that communication stayed on point throughout the process. Appreciate you choosing CarPow 💙🙌🚗✨

Rated 5 out of 5 stars

Rachel

Rachel. D

She was the best .She was extremely helpful ,she helped me all the way for me to get me a new car and always communicate when needed .Extremely happy with Car Pow and their great services !! Definitely recommended

2 July 2026
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Reply from Carpow

This is so good to hear thank you. We’re really glad Rachel could support you every step of the way and keep you updated throughout the process. Means a lot that you’re so happy with the experience and that you’d recommend us. Enjoy the new car, and thanks for choosing CarPow 💙🚗✨

Rated 4 out of 5 stars

Honest opinion

The process was swift, convenient and overall amazing.
I've dealt with the whole team over the last 5 weeks, and honestly it has been one of the most humbling experiences within this field I have ever had.
From the beginning to now despite the situation I am currently in the team has provided and done their most out right best.
I can't name them all because I will miss someone out but if you ever have any questions, concerns or just positive feedback please give them a call.

From ya number one fan in the north✌️

22 June 2026
Unprompted review
Carpow logo

Reply from Carpow

This honestly means the world to us thank you. 💙 We’re so glad we could support you over the last few weeks and make the journey a positive one, especially during a challenging time. Hearing that the whole team made such an impact is something we’re really proud of. We appreciate the kind words, the support, and we're honoured to have our number one fan in the north 😄🙌🚗✨

Rated 5 out of 5 stars

The whole experience was made really…

The whole experience was made really simple, fast and overall just great

6 July 2026
Carpow logo

Reply from Carpow

This is so good to hear thank you. We’re really glad the whole experience felt simple, fast, and easy from start to finish. Appreciate you choosing CarPow 💙🙌🚗✨

Rated 5 out of 5 stars

Perfect

Fast easy helpful quick results. Professional great place great service thank you. Thanks emilia.

2 July 2026
Carpow logo

Reply from Carpow

This is so good to hear thank you. We’re really glad everything was fast, easy, and hassle-free for you. We’ll make sure Amelia sees your kind words too. Appreciate you choosing CarPow 💙🙌🚗✨

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