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See what reviewers are saying

Rated 5 out of 5 stars

Had laminated flooring and stair carpet fitted they fitters were very polite very good at their job fitted with perfection tided up everything and even helped with putting furniture back.would through... See more

Rated 5 out of 5 stars

We had a requirement to replace the entire ground floor carpets following flooding from a broken mains. Holly and the team were brilliant, reacting quickly to our needs and being flexible when we need... See more

Rated 5 out of 5 stars

Generally great! I can't believe however you can fit a whole bedroom carpet so quickly, and perfectly - can't find a single problem with it (not even a single scratch on the newly painted skirt... See more

Rated 5 out of 5 stars

Yet again excellent service from Holly and her team . Very happy with my new hall carpet . The fitters were excellent. Left everything clean and removed all the rubbish . Would definitely recommend... See more

Company details

  1. Interior Designer
  2. Furniture Store
  3. Handyman

Information provided by various external sources

Surrey based mobile supplier of domestic and commercial carpets and flooring. Carpets 4 U also serve the London area for carpet retail, fitting and maintenance.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

21 reviews

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Rated 5 out of 5 stars

Carpets throughout ground floor

We had a requirement to replace the entire ground floor carpets following flooding from a broken mains. Holly and the team were brilliant, reacting quickly to our needs and being flexible when we needed to reschedule while we were waiting for drying to complete. The communication, help choosing appropriate carpets and underlay for the property and pleasant manner from everyone was much appreciated!

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Yet again excellent service from Holly and her team . Very happy with my new hall carpet . The fitters were excellent. Left everything clean and removed all the rubbish . Would definitely recommend to friends .

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Generally great!

Generally great!

I can't believe however you can fit a whole bedroom carpet so quickly, and perfectly - can't find a single problem with it (not even a single scratch on the newly painted skirting board!)

Holly is lovely too, friendly and offered good advice - they all definitely seem to know what they're doing.

If only it was a little bit cheaper... but that applies to most things these days - thanks!

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Experience

We recently bought a carpet from Carpets4U and had a really positive experience from start to finish. Holly, the owner, was absolutely lovely — friendly, helpful and very easy to deal with. She made the whole process straightforward and stress-free.

Ross, the fitter, did a fantastic job. He was punctual, professional and took great care with the fitting, leaving everything neat and tidy afterwards. We’re so pleased with the finished result and wouldn’t hesitate to recommend Carpets4U.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic company Holly and fitters are…

Fantastic company Holly and fitters are amazing nothing is to much trouble. So nice to be able to choose carpets at home, also thank you for helping with moving our furniture would definitely recommend and will be using carpets4U again

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fantastic company. Hollys so lovely, she helped me pick and match the carpet to my liking. Super reliable, kept me informed throughout the whole process. Would always recommend these guys. Thank you for the great job

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Laminate flooring

We had our laminate flooring put in by Carpets 4 u and we couldn't be happier with the outcome. From the first contact until the finish we was welcomed with a professional and knowledgeable team who did the upmost to help us. We wouldn't hesitate to use them again.

20 January 2026
Unprompted review
Rated 1 out of 5 stars

No reply

I rang, emailed and messaged this company many times with view to an order, but received no reply or acknowledgement.

7 June 2025
Unprompted review
Carpets4U logo

Reply from Carpets4U

Hi, we are very shocked to read this review, we have not received any emails or calls from a customer with this name. We have over 1800 10 star reviews on Checkatrade / Google, this is a strong indicator that we do respond to our customers. I am only guessing this review has been left for the wrong ‘Carpets 4U’.

Rated 5 out of 5 stars

Extremely professional company.

Great company. Fabulous range of carpets and very competitive. Fitters arrived on time, found solutions to a couple of fitting issues related to the room/immovable furniture, and did an amazing job. They left the place spotless and took away all the cut offs and old carpet etc. The room is transformed. I would 100% recommend them and will definitely use again.

12 March 2025
Unprompted review
Rated 1 out of 5 stars

If I could give 0 stars I would

If I could give 0 stars I would, worst company to deal with. After an appointment was booked by email, no one turned up, I had call and ask why. When some did eventually turn up they were only here to measure and didn't give me the opportunity to go through their options. I then recieved a quote which was just a lump some, when I asked for a break down of prices I was told that would cost me £100 plus 20% vat. Avoid this company.

5 December 2024
Unprompted review
Carpets4U logo

Reply from Carpets4U

I have never met Ms Batten.
As arranged, I attended their property and was met by her partner who informed me that she was out. He told me they required an insurance estimate because they were trying to get damages from a major electrical retailer who he claimed had delivered goods and, in the process, had slightly damaged their kitchen vinyl.
I worked out the cost to replace the vinyl with all the fittings and a few days later sent this free estimate via email. Several days later the customer called and said that they now required an additional estimate with a fully detailed breakdown on letter headed paper for their claim to proceed. As we had never supplied the original vinyl, and they were not a returning customer we (like all other retailers) levy a small admin charge for this additional service which is fully refundable on the customer placing of an order. They refused this because they believed this should also be totally free – hence no surprise this negative review.

Rated 5 out of 5 stars

Fabulous carpet service

We have just had two bedroom carpets laid. From meeting Doug with samples of carpet, through communications from Holly to the guys laying the carpets today the whole process was fabulous. Very professional and courteous and we are over the moon with the finished product. Well done to Holly and the team !!!

4 January 2024
Unprompted review
Rated 5 out of 5 stars

Seemless experience

Contacted carpets 4 u and a lovely lady called Holly come round with samples for my daughter to choose from once the desired carpet was choosen i paid a Deposit but asked if I could hold back till her bedroom was finished being decorated which was not a problem.
The carpet fitters arrived and had the carpet down in record time.
They were polite and professional.
My daughter is over the moon. With her new bedroom and choice of carpet 😍.
Thank you all for a seemless experience from start to finish, will definitely use this company again

30 May 2023
Unprompted review
Rated 5 out of 5 stars

Carpets 4 U Padiham

Great price and a quality product, helpful advice - we had a new kitchen floor installed - it was a no fuss no hassle job.

21 April 2023
Unprompted review
Rated 5 out of 5 stars

Very satisfied

My experience with Carpets4U
was really good right from start to
finish, with Holly being so friendly and professional measuring up and giving us a quote there and then.
The carpet fitters, Gary and Jack were amazing and got the job done in next to no time, the stairs and the landing look great, thank you
guys.
I will recommend again

17 October 2022
Unprompted review
Rated 5 out of 5 stars

Did a great job

Very nice carpet fitters did a great job love my new carpets in bedrooms and stair .Easy to get in contact with very friendly .Will use again in the future

23 June 2022
Unprompted review
Rated 5 out of 5 stars

My experience with Carpets 4U was…an Excellent experience

My experience with Carpets 4U was excellent from the initial enquiry phone call, my home visit to measure up and choose carpets and laminate and keeping me up to date with times for fitting etc.
The fitters arrived at the arranged time and were friendly and efficient. The laminate in my hall was fitted with such care and attention to detail and looks wonderful. The two carpets in my bedrooms were also professionally fitted.
I would have no hesitation in recommending this company.

21 October 2021
Unprompted review
Rated 5 out of 5 stars

Carpets 4U couldn’t be easier

Had another carpet fitted by Holly and her team.
The room looks fabulous. Extremely professional service. Always arrive when they say. Very tidy job.
Great that you don’t have to trawl shop to shop Holly brings the samples to you. Look forward to using them again

17 June 2021
Unprompted review
Rated 5 out of 5 stars

Excellent

I’ve used Holly and her team for all our bedroom carpets now and also a new carpet in our office. Every time the fitting chaps have been polite and professional. I really can’t fault the service from start to finish.

17 January 2021
Unprompted review

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