Beautiful rugs, quick delivery! Who could ask for more? I have ordered 2 rugs from carpet avenue and both have been lovely. One I actually sent back because the lighting in our room changed the color... See more
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I’ve gotten two rugs from Carpet Avenue - both beautiful and delivered quickly and professionally. I will always come back here.
The service was very good although delivery dates appear to differ possibly due to bank holidays. Also had a mail saying that I need to pay import tax , although this may be a bogus mail as nothing... See more
Company replied
something from another world ! I found a beautiful carpet for such a great price such an original piece of art . it's unique with magenta lights switched on at home. Give me so much inspiration to wor... See more
Company details
Written by the company
Carpet Avenue – Tapis noués à la main Chez Carpet Avenue, nous nous efforçons de proposer la plus large sélection de tapis noués à la main aux meilleurs prix, sur un site Web moderne à la navigation facile. Nous voulons que votre expérience d’achat soit agréablement simple, efficace et amusante. Carpet Avenue — Trouvez votre tapis ici !
Contact info
Bargkoppelweg 64, 22145, Hamburg, Germany
- +33 (0) 1 84 80 17 64
- info@carpetavenue.com
- carpetavenue.fr
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Replied to 90% of negative reviews
Typically replies within 1 week
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Received the carpet in Speedy timing
Received the carpet in Speedy timing, really pleased with this wool carpet, beautiful color, just as expected. Definitely recommend.
Thank you
Thank you, the carpet is just like on the pictures, the delivery by UPS was fast. I am 100% happy with it.
Tapis conforme à la photo et à la…
Tapis conforme à la photo et à la description. Très beau tapis.
Livré en 3 jours.

Reply from Carpet Avenue
The carpet is very pretty
The carpet is very pretty and corresponds to the picture. It was well packed and reached me within the deadline in good condition. However, I wish the seller wouldn’t use UPS . They don’t deliver it to the house and I had to go and pick it up from a collection point.
Article conforme à sa description et…
Article conforme à sa description et acheminé dans les délais.
tapis arrivé tres vite
tapis arrivé tres vite. conforme a la description sur le site. prix raisonable.
tres belle piece. 10/10.
top service - 100% satisfied
top service, my second carpet was the good one.
delivery done in D+2
for the first one, i return it freely and refund quickly.
Beautiful, conditions recpected, 100% happy
We are thrilled with our carpet
We are thrilled with our carpet, it is absolutely beautiful. We had great help from Miroslawa Kozlowski. Delivery was fast and efficient. Absolutely nothing to complain about. German efficiency trumps France every time.
Transaction super et produit conforme à…
Transaction super et produit conforme à la description ! merci beaucoup
Amazing customer service, happy with purchase
Amazing customer service (special thank you to Ms. Neda Vani who greatly helped us with choosing and ordering our carpets). We bought 4 carpets. We had difficulty in deciding the best choice for our big living and entrance rooms, but very lovely lady at customer service proposed us to order all we consider, see them in real live in our rooms and then choose (they arrange shipping and returns for free which was very helpful). It was a great advice as the one carpet that looked most interesting on the picture, didn't appear as vibrant and colours didn't look same in reality (different light makes a difference). Also different types of carpets have different workmanship and thus vary in texture and feel, so it was really helpful to try a few. Considering we had quite a number of carpets on order (which they knew we wouldn't keep all), they proposed that we pay part of them and others they shipped unpaid - very helpful! When we chose the ones we liked and kept, we calculated the final total - as it was less than our prepayment, we received a refund on difference (everything was very efficient and correct). Excellent experience! Happy with my carpets! Wouldn't hesitate to buy more when needed again!

Reply from Carpet Avenue
Excellent service
Excellent service. I found a bank transfer difficult but with customer support and patience, I managed payment and received my goods quickly and efficiently. Full marks to Carpet Avenue.
very good value for money
very good value for money. Lovely colours veru authentic and a quick delivery.
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