Carpet Avenue Reviews 

4,114
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Beautiful rugs, quick delivery! Who could ask for more? I have ordered 2 rugs from carpet avenue and both have been lovely. One I actually sent back because the lighting in our room changed the color... See more

Rated 5 out of 5 stars

I’ve gotten two rugs from Carpet Avenue - both beautiful and delivered quickly and professionally. I will always come back here.

Rated 4 out of 5 stars

The service was very good although delivery dates appear to differ possibly due to bank holidays. Also had a mail saying that I need to pay import tax , although this may be a bogus mail as nothing... See more

Company replied

Rated 5 out of 5 stars

something from another world ! I found a beautiful carpet for such a great price such an original piece of art . it's unique with magenta lights switched on at home. Give me so much inspiration to wor... See more

Company details

  1. Rug Store

Written by the company

Carpet Avenue – Tapis noués à la main Chez Carpet Avenue, nous nous efforçons de proposer la plus large sélection de tapis noués à la main aux meilleurs prix, sur un site Web moderne à la navigation facile. Nous voulons que votre expérience d’achat soit agréablement simple, efficace et amusante. Carpet Avenue — Trouvez votre tapis ici !


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(4,114)

567 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super

Super! Easy to order, many payment options and super fast delivery! I totally recommend this store!

1 April 2025
Rated 5 out of 5 stars

Very happy with my order

Very happy with my order, arrived quickly. Rugs great quality and price excellent. Will use carpet avenue again and have already recommended to a friend.

26 March 2025
Rated 5 out of 5 stars

something from another world

something from another world ! I found a beautiful carpet for such a great price such an original piece of art . it's unique with magenta lights switched on at home. Give me so much inspiration to work, invite friends and enjoy my personal time.

4 March 2025
Rated 5 out of 5 stars

Beautiful carpets and great customer service

We had excellent customer service from the beginning to the end. I had lots of questions before placing my order and the lady at Carpet Avenue politely and enthusiastically answered them all. The carpet arrived very quickly and it is beautiful. Thank you for your help!

13 February 2025
Rated 5 out of 5 stars

Love it

Wow, I love my new carpet. It’s exactly what I was expecting and the delivery to France was very fast with DHL. Thank you so much 🙏

30 December 2024
Rated 5 out of 5 stars

Everything went smoothly, no surprises

Everything went smoothly ! Photos on the website are very trustworthy in terms of colours, and everytime a photo of the folded carpet shows clearly the texture. No surprises.

I cannot testify on customer service and returns. As I have not required it.

1 November 2024
Rated 5 out of 5 stars

We had an excellent experience with Carpet Avenue

We had an excellent experience with Carpet Avenue. The selection is impressive and the filters made it easy to find just what we were looking for. I ordered on a Sunday (we're in France) and by Friday the carpet was delivered (it's over 300 cm x 400 cm so it's fairly large). And it's even more beautiful than we expected. Will definitely get all my carpets here in the future!

26 July 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look