CARPE OMNIA Reviews 

923
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Looking at 82 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the exceptional quality of the clothes and durable fabrics, noting that the garments fit wonderfully and offer great comfort during daily wear. Shoppers also consistently praise the fast delivery service, which often includes helpful tracking updates to keep buyers informed. However, some people mentioned significant issues with customer service and frustrating delays in receiving refunds after sending items back. Buyers stated that support teams frequently failed to respond to numerous emails regarding missing parcels or unresolved return requests. Reviewers noted that communication channels were completely unresponsive when they attempted to resolve these problems.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with many customers expressing high satisfaction... See more

Quality

Clients share positive opinions on quality, highlighting excellent fabrics and great fits across items like... See more

Delivery service

Users describe ambiguous interactions with delivery service, reflecting a mix of very fast shipments and... See more

Customer service

Customers express deep frustration and disappointment with the terrible customer service, highlighting that... See more

Refund

Customers consistently note negative experiences with refund policies, reporting that money is withheld for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Carpe Omnia really went beyond my expectations and I am already planning my next order. Sizing and quality is incredible. I would really recommend for anyone looking for key fashion and staple wardrob... See more

Rated 5 out of 5 stars

it took me ages to find the right fit bottoms so I was really happy when I came across carpe ominia. the delivery was quick which always helps and will definetley be keeping a eye out for new items in... See more

Rated 5 out of 5 stars

The guys at CARPE OMNIA are fantastic! Every time I've ordered something, I haven't been disappointed. Fast delivery, excellent quality of the products and fabrics. I ordered a couple of hoodies that... See more

Rated 5 out of 5 stars

Bought of CARPE OMNIA few times. Never disappointed with the product I get. One of the favorite brands my boys are wearing. Love it. And it's fast delivery with updates and tracking.


Company details

  1. Clothing Store

Written by the company

Premium lifestyle clothing brand made to inspire and encourage others to seize everything in life.


Contact info

3.4

Average

TrustScore 3.5 out of 5

923 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 2% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.4

All reviews

(923)

81 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good expérience

Good expérience
Return of the product to exchange the size. Quick response from customer service and attentive. I recommend

6 February 2025
Unprompted review
Rated 4 out of 5 stars

Quick delivery

Quick delivery, satisfactory quality of clothing. Only issue- it would be helpful if a clear description of quality and fit was provided to help with sizing. Other than that great product

22 January 2025
Unprompted review
Rated 1 out of 5 stars

I purchased a few items in 2024

I purchased a few items in 2024, sent two items back for a different size. Till this day i’ve not received items or refunds. Company is clearly not being run correctly, and isn’t ready to serve the customers efficiently.

7 December 2024
Unprompted review
Rated 5 out of 5 stars

Fast delivery

Fast delivery
Really good quality
I love all the styles
I haven’t ordered much but what I have ordered they have been good apart from one cargos I got had a hole in the in between my legs and I had no time to send it back!

20 January 2025
Unprompted review
Rated 1 out of 5 stars

Load of crap

Load of crap, and can’t return. Not being fussy it’s cheap rubbish at high price.

Do no recommend and won’t be purchasing again.
Can only refund items which are full price or you end up with a voucher to buy more crap.

Rubbish company and even shitter returns policy.

24 January 2025
Unprompted review
Rated 5 out of 5 stars

Solid experience!

Delivery was very quick, and all fits and looks well. Cargos are comfortable look well. Wish they had a back pocket though, but it’s not the end of the world.

18 January 2025
Unprompted review
Rated 4 out of 5 stars

Great quality

Bought two pairs of joggers for my son and he loves them. The material feels nice and is good quality at a decent price. Only issue is the length, too long for 5'10" son. So will have to alter them. Reasonable delivery time considering it was around festive period.

20 December 2024
Unprompted review
Rated 1 out of 5 stars

Please avoid

Please avoid, spent £180 on their trousers, each Meduim was truly a size Small. I returned to their prompt emails about how to return, so I did. Then the problems begin, no confirmation for my returns, I tried emailing them every 2 days to understand what's going on and what's happening with my items which are mine because I've purchased them. No response. Absolutely shocking that they scam people in this way. Yes it is a scam, read the other reviews. Will be reporting to trading standards.

13 January 2025
Unprompted review

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