CARPE OMNIA Reviews 

926
TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 85 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the fast delivery services alongside the exceptionally high quality of the clothing items available on the platform. Many people frequently mention that the garments fit perfectly, look stylish, and offer great overall value for money. However, some customers also noted significant issues regarding unresponsive customer service and missing support channels. A few people experienced severe difficulties and long delays when trying to secure a refund for returned items. Others additionally pointed out occasional tracking problems with their parcel deliveries as a frustrating aspect of their shopping journey.

What people talk about most

Product

Consumers find product experiences to be mixed, with many praising the stylish look, comfortable fit, and... See more

Quality

Customers had positive experiences with quality, highlighting that garments offer a great fit and... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery_service, as experiences varied widely among consumers. Many... See more

Customer service

Users describe negative interactions with customer service, expressing deep frustration over unreturned... See more

Refund

Customers consistently note negative experiences with refund processes, reporting delays of several weeks and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Carpe Omnia really went beyond my expectations and I am already planning my next order. Sizing and quality is incredible. I would really recommend for anyone looking for key fashion and staple wardrob... See more

Rated 5 out of 5 stars

The guys at CARPE OMNIA are fantastic! Every time I've ordered something, I haven't been disappointed. Fast delivery, excellent quality of the products and fabrics. I ordered a couple of hoodies that... See more

Rated 5 out of 5 stars

it took me ages to find the right fit bottoms so I was really happy when I came across carpe ominia. the delivery was quick which always helps and will definetley be keeping a eye out for new items in... See more


Company details

  1. Clothing Store

Written by the company

Premium lifestyle clothing brand made to inspire and encourage others to seize everything in life.


Contact info

3.4

Average

TrustScore 3.5 out of 5

926 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 2% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.4

All reviews

(926)

84 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

shocking customer service

shocking customer service . bought items for my son that dont fit. the returns portal wont accept my order number. emailed 4 times for help with no joy

just got an email to say im not entitled to a refund Common theme AVOID these scsmmers sad really as the clothing is actually nice just sized poorly

10 December 2024
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS

AVOID AT ALL COSTS Awful customer service, I have an order which I have not received and have emailed to enquire about have emailed multiple times with no response and no knowledge on the whereabouts of my order.

5 December 2024
Unprompted review
Rated 4 out of 5 stars

Matching shorts and t-shirt sets

Shorts are great, t-shirts are a weird fit or maybe I'm just too old for them. Either way there's no point having one without the other so I kept both. Hopefully the t-shirts will stretch and shrink into a more normal shape through washing and wearing. Also the ecru shorts and ecru t-shirt aren't really the same colour

4 December 2024
Unprompted review
Rated 1 out of 5 stars

Do not trust these thieves with your money!!!

Scumbags - they will not process your refund even after months and months of trying!!!

Ordered two items but they didn’t fit, so I asked for one to be refunded and the other to be exchanged for a smaller size.
They took three weeks to even respond each time completely ignoring what I said to them in my email.
I told them not to send the exchange as I was now fed up of waiting, they completely ignored me and send the exchange anyway.
I still have no refund and no exchange a month later .

3 December 2024
Unprompted review
Rated 1 out of 5 stars

AVOID AVOID AVOID

AVOID AVOID AVOID

They do not offer refunds, hundreds of pounds down with clothes I hate, which also look nothing like their photos

Reported to trading standards

29 November 2024
Unprompted review
Rated 1 out of 5 stars

They Have Stolen My Money

All of the 1-star reviews you see here about how they never refund your money are 100% true. It's a shame because their products are pretty good, but the customer service and communication are appalling.

I bought two pairs of cargos from the online store, one of them was too small so I returned it and opted for a refund. I received an email on the 13th of November to let me know they had received the item and to allow 2 - 5 days for my refund to be processed. It is now the 29th of November and I am yet to receive my refund - they ignore all emails and will instead just flat-out ignore you. It's theft at the end of the day.

I would highly recommend avoiding these criminals.

13 November 2024
Unprompted review
Rated 5 out of 5 stars

Combat V2 joggers

Fantastic quality and very efficient with delivery……took a matter of days from ordering to delivery…..very happy with the whole experience….thankyou

23 November 2024
Unprompted review
Rated 5 out of 5 stars

Light grey cargos

Bought a pair of light grey cargos for my fiance and he is obsessed with them, says it’s the best pair of trousers he owns. We’re in love!!

22 November 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look