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Caroutis - Targu Mures Reviews 4

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TrustScore 3.5 out of 5

3.4

Car Rental Agency
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DN15, 547605 Ungheni, Județul Mureș, RO

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0040724841989

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Company details

  1. Car Rental Agency
  2. Car Leasing Service
  3. Recreational Vehicle Rental Agency
  4. Van Rental Agency

Information provided by various external sources

We are a car rental company with over a decade of experience in the field in which we operate; we started in a team of only two people, with a passion for cars and an ambition for success. From the beginning until now, our mission has remained unchanged: to always respond to requests with the best quality services, based on the values that helped us win our place in the market: we believe in professionalism, we make personalized offers, depending on customer requests and priorities, and we offer flexibility in services, so we constantly adapt to each new circumstance. We are innovative and responsible: we brought to Romania the first car fleet of electric cars, bringing the car rental market in the country with a step into a future based on social responsibility.

Contact info

3.4

Average

TrustScore 3.5 out of 5

4 reviews

5-star
4-star
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1-star

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Rated 1 out of 5 stars

Beware

Beware, scammers! Now changed name due to multiple issues, to NU Rentals. Flew into Tg-Mures airport, been served by Daniel. Very rude, did not want to amend the contract even if flagged multiple faults. Told me I am losing my money/car if he now has to go back and change. Reassured me that as long as I have pictures, I will be ok. Took a video and recorded him saying that he is refusing to include all faults in the contracts. It was a Dacia 7 seater, even if I have booked an Aygo. Once the car was returned, they have charged me c350 euros for a 1cm scratch - which to be honest, I am pretty sure was there before. I would avoid. There are other rentals in Tg-Mures airport, very helpful and professional.

Note to Caroutis - dont bother reply to this post, you were not bothered to reply to my initial emails or texts. You have caused me a massive inconvenience and also supplied me with a car that had tyre pressure faults. A major H&S issue that you cared to ignore. Never again!

19 July 2021
Unprompted review
Rated 5 out of 5 stars

Recommend

I booked a vehicle in January 2021 for a weekend gateway in the mountains. I needed a 7 seat vehicle, and Caroutis was the only company (at the time) that could provide me one. The vehicle was reliable, comfortable and clean. The agent, Daniel was very polite, on time, and flexible with the pick up time.

21 January 2021
Caroutis - Targu Mures logo

Reply from Caroutis - Targu Mures

Dear Mrs. Melinda,
We are extremely grateful for your review !
Your opinion is valuable to us and helps us shape everything that we do.
We look forward to your next visit.
Best regards,
Caroutis team

Rated 5 out of 5 stars

Caroutis Targu Mures

All good, no problems. The staff was very kind and helpful.
Thank you!

16 November 2020
Unprompted review
Caroutis - Targu Mures logo

Reply from Caroutis - Targu Mures

Dear Vlad, thank you for the wonderful review and for taking the time to share your feedback with us.
We look forward to see you again soon.
Best wishes, The Caroutis Team

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