While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

SCAM -- DO YOU BUY Ordered and paid for 2 electric shavers for Christmas last year, never received. Sent me 2 emails saying "on the way!" Never received. $75 down the drain.

Rated 1 out of 5 stars

Ordered a tabletop disney theme christmas tree with trains told it was the Bradford Exchange The Wonderful World Of Disney Christmas Tree Over 50 of your favorite Disney friends, including Micke... See more

Rated 2 out of 5 stars

I had a problem in my product, as I found it incomplete, I emailed them to resolve the problem, and finally they made a refund to my account. So the 2 stars for the inconvience that I faced, but t... See more

Rated 1 out of 5 stars

Bought a home planetarium. Received a mail after 2 weeks with a "tracking code". Doesn't work. Waited another 2 weeks to see if it might arrive. It doesn't. Ordering online is simple. You get an order... See more

Company details


Contact info

1.2

Bad

TrustScore 1 out of 5

107 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.2

All reviews

(107)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

SCAM -- DO YOU BUY

SCAM -- DO YOU BUY

Ordered and paid for 2 electric shavers for Christmas last year, never received. Sent me 2 emails saying "on the way!" Never received. $75 down the drain.

26 August 2020
Unprompted review
Rated 1 out of 5 stars

this company steals your money

this company steals your money! I ordered a cat toy in Dec 2019 & I still have not received product or money back...several emails back & forth w/promises of its on the way ...7 months & nothing
They deserve negative 50 stars

8 July 2020
Unprompted review
Rated 1 out of 5 stars

Thieves

as Assi! I paid more than US $ 25.00 for a piece of plastic, you are kidding, I want my money back, I am blasting your products advertised on social networks, and I will not stop until I receive what I bought which was a mini datashow or mine money back.

28 May 2020
Unprompted review
Rated 1 out of 5 stars

WORST COMPANY EVER-PURE GARBAGE

I ordered something for five months ago and I still have yet to receive it. Was $45 and it was like a cat toy but it also had a camera I was so exciting about getting this for Christmas. Supposedly they sent something then it got returned and they sent it again then it got returned. This is the worst company I have ever dealt with in my entire life don’t ever order from them they SUCK

5 May 2020
Unprompted review
Rated 1 out of 5 stars

Be careful scam

Scam crap i ordered x2 projectors and nothing
Hope they are happy ripping honest hard working people off just looking for gifts to give to our loved one.. very sad indeed

21 April 2020
Unprompted review
Rated 1 out of 5 stars

They sent some cheap toy instead of the…

They sent some cheap toy instead of the item they advertised. Then when I wanted a refund they offered 20% of my money and they wanted me to ship the toy back to China at my cost at $60 to ship. They are total con artists. Dont buy from them

18 March 2020
Unprompted review
Rated 1 out of 5 stars

Don't buy anything from Caronan and for repay call upon your BANK.

I ordered an mini projector for $22 and they sent me a tripot which is only $3. In my emails with “customer service” they said they can not send such an item with the price advertised, even though I have my order number and corresponding emails. Also told me that nevertheless they could compensate for 10 % repayment. DO NOT buy from this company!!
As soon as I understood that they will not pay me back. I called my bank whose credit card I used for shopping. They helped me much and cancelled the payment and repayed me including shipping.

6 March 2020
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM CARONAN

If I could give 0 stars I would. They are a bunch of crooks. I ordered an automatic dog ball launcher for $23 and they sent me a single tennis ball. In my emails with “customer service” they said it that was what was advertised, a single tennis ball for $23, even though I have my order number and corresponding emails. Also said it was my fault but were willing to give me a 10% refund. DO NOT buy from this company!! I cannot stress that enough. I wish I knew how to report them. I absolutely would.

28 February 2020
Unprompted review
Rated 1 out of 5 stars

Fraudulent

Fraudulent. Similar to others, after 2 months I received a mini tripod when I ordered a projector.
Fortunately I got a refund through Visa Chargeback, I'd suggest you all do the same.

18 February 2020
Unprompted review
Rated 1 out of 5 stars

TOTAL SCAM

TOTAL SCAM. GOT SOME WEIRD TOY AND THEY RESPONDED TO OUR INQUIRY AFTER @ WEEKS AND ASKED FOR USELESS INFO> CHANGE YOUR CC AND REPORT TO CC COMPANY> THANK YOU ASIA FOR MORE GREAT BUSINESS PRACTICE! #ETHICS #GREED

2 February 2020
Unprompted review
Rated 1 out of 5 stars

Don't buy nothing from them!!

Don't buy nothing from them!!! I bought home planetarium with 2 disc. They send me just 2 disc's. Wjen i ask when tjey send me a projector they reply that they are sorry that i receive incomplete parcel. And after few days send me a email that they send me a disc's as a advertisement. I pay for 2 disc 44$. They cheat people!!! Do not bay nothing!!!

22 January 2020
Unprompted review
Rated 1 out of 5 stars

Their products are junk. Don’t buy from them.

Their products are junk. I bought a flat iron and when I finally got it the thing was broke and even if it wasn’t I couldn’t use it anyway. The power cord isn’t compatible in the USA. They finally sent another one after months of waiting. I told them to send one that I could use here but they didn’t . They only offered me a 50% refund or I could send it back which would cost more then it was worth. I am going to take the refund and trash the flat iron. The worst company I have ever dealt with.

17 January 2020
Unprompted review
Rated 1 out of 5 stars

Scam!

I ordered Doc Martin boots for my daughter. It took 40 days for pkg to arrive and then they sent a horrible pair of shoes that look nothing like the ones I ordered. Still trying to get a refund. Total scam!!!!

17 January 2020
Unprompted review
Rated 1 out of 5 stars

Total scam

Ordered a tabletop disney theme christmas tree with trains told it was the Bradford Exchange
The Wonderful World Of Disney Christmas Tree
Over 50 of your favorite Disney friends, including Mickey, Cinderella, Pooh and more! 10 scenes, 20 LED lights, 4 tiers of movement and music.

Measures approximately 16" H
Got a 3 inch high felt fake tree with gold balls, not even close and it took a month and a 1/2 to arrive. Trying to get a charge back from CC but it is highly unlikely,

15 January 2020
Unprompted review
Rated 1 out of 5 stars

#Christmas Sale!60,000 stars Original Home Planetarium × 2 Home Planetarium with 2# Discs

I ordered 2 pieces of home planetarium machine my children's part for a Christmas gift. The packet what I ordered on the front of November despite it that it was advertised with 15 sunny deliveries , a January arrived on his front and only 2 contained a CD. That answer came to my complaint that I received it what I ordered. The problem on the other hand it that I paid the expense of the home planetarium for him, that from a sum I could have got 10 CDs.

13 January 2020
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look