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Carnivores.Zone Reviews 4

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TrustScore 3.5 out of 5

3.6

Botanical Garden
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Company details

  1. Botanical Garden

Written by the company

Vente de plantes carnivores entre particuliers

Contact info

3.6

Average

TrustScore 3.5 out of 5

4 reviews

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Rated 1 out of 5 stars

I brought 3 pinguicula and 1…

I brought 3 pinguicula and 1 utricularia from 3 different shops. All came with bad or very bad conditions. Very poor at packging. I could not save them at last. TO AVOID. Waste of money.

28 July 2023
Unprompted review
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Reply from Carnivores.Zone

Bonjour,

Je viens de prendre connaissance de votre commentaire

Visiblement, il y a eu le meme soucis au niveau des trois boutiques dans lesquelles vous avez commandé. Sachez que je suis désolé pour ce probleme, statistiquement assez rare.

Nous avons comme politique de faciliter les echanges entre les clients et les vendeurs quand il y a un soucis. Ceux ci sont des particuliers, il n'ont pas les memes processus que les pros.
Il peut egalement arriver que le transport soit defaillant.

Le formulaire de contact et notre mail est à votre disposition sur notre site pour echanger avec nous et tenter de trouver une solution au probleme entre personnes passionnées et raisonnables.

ll est dommage que vous n'ayez pas pris contact avec nous en premier lieu pour regler ce soucis,

Cordialement,

David Deymel

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