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Hey there, we’re Carnival Internet UK! We’re a modern, ethical and sustainable challenger broadband company; shaking up the dinosaur UK telecoms industry for good… Our tagline is “Better broadband that gives back” because we only want to provide the very best internet experience in your home for your family, while giving back to our customers, society and the planet. We don’t cut corners and offer cheap deals to hook people in; we care about doing things properly! So we only offer full fibre broadband, paired with tip top, high quality Wi-Fi devices, powerful but easy to use internet security and parental controls all as standard. But what really sets us apart is our commitment to customers, sustainability and social responsibility. For every month you stay with us, we plant 1 tree and donate 1% of your bill to help combat digital poverty here in the UK. We also offer price lock guarantees so you never get a nasty mid-contract price rise, new customers pay exactly the same price as our loyal customers AND for every year you stay with us, we give you an extra £1 loyalty discount just to say thankyou!
106 Baker Street, London, W1U 6TW, United Kingdom
I’m really impressed with the service. The internet speed is consistent, the connection is stable, and everything works smoothly. It’s honestly the best experience I’ve had with any provider.
Carnival Internet has completely exceeded my expectations. The coverage is strong all around my house, and the connection stays stable even with multiple devices using it at once. Their team is professional and friendly, and the whole experience has been stress-free. I’m very satisfied and would definitely recommend to anyone looking for reliable internet provider.
Carnival Internet has genuinely made my life a lot easier. I used to struggle constantly with poor upload speeds, even though most providers promise high performance. In reality, the speed was always far below what they advertised. With Carnival Internet, the speed is actually what they claim it to be, and the connection has been consistently reliable. I’m really happy with my internet now.
Great service - some issues setting up but was kept constantly informed and everything that could be done was to resolve the issue ASAP. The Eero wifi is great, really fast and great coverage.
Absolutely outstanding service, received a friendly phone call to check I was all set-up and happy with the work done. Can’t recommend enough! Friendly, Personal and much better than any of the large telecoms offerings on the market. Carnival care about delivering a high quality service!
Carnival Internet made everything incredibly simple, from the purchasing side to the setup. The Eero router-- WOW! Plugged it in, and within seconds, most of my devices connected automatically without me having to do a thing. The speeds are exactly what they promised, no frustrating slowdowns like I had with my previous provider.
One standout feature for me is the Eero app, which lets me effortlessly manage my kids internet access. It’s been a lifesaver--especially with my 7-year-old, who never wants to get off his Nintendo. Now, with the app’s time limit feature set for 5 PM, he has to log off, making his screen time a lot easier to control.
Carnival Internet delivers exactly what I needed and what it promised .
Really happy with this product. It's fast and has been totally reliable. Highly recommended
I think their service is good. You can use.Their prompt response is highly appreciated.
Loving my new broadband!!! I run my business from home and had issues with wifi dropping and circuit issues causing issues with client calls and card payment machines, connectivity and speed are brilliant and great customer service. Install was simple, price is great
Nice customer service and great speed
Excellent service, kit arrived exactly when they said it would, change over was seamless. Customer service kept in touch with us at every stage & we're so friendly & professional.
WiFi is fantastic, speed really something else, we can now download content so quickly & haven't had any drop outs & this was all for less than we used to pay.
Love the fact that as a company they are planting trees to reduce carbon for every month we're with then.
Happy to recommend them to anyone
Wifi is brilliant. Speed is supersonic and Service is emaculate. I have been their customer nearly a year now and all things can be done online means never needed to speak to anyone. A 21st century company in 21st century world!
After months and months of terrible internet with my previous provider it feels like I’ve hit the jackpot with Carnival!! Amazing service and most importantly amazing internet service. I can finally wfh without worrying when my internet will drop and all the kids can use their devices at the same time. Just wish I had switched earlier!!
It's so refreshing to deal with a friendly, normal company who actually want to do right by their customers! We left Virgin Media to join this new company and it was such a great choice! It was so easy to get setup and they don't mess us around every year raising our prices; and we love their unique loyalty discount each year - such a great idea! The broadband and wifi router is brilliant too; couldn't be happier!
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