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Company details

  1. Used Car Dealer
  2. e-Commerce Service

Written by the company

Carnab is your go-to marketplace for used cars in the UAE. We provide a hassle-free online car buying experience with all the guarantees you need to purchase a used car. All our cars come with a 2-year-warranty and a 10 days free return. We offer quick and easy financing and take care of everything for you to have a superior car buying experience.


Contact info

3.8

Great

TrustScore 4 out of 5

14 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Inconsiderate and horrible service

Be very cautious dealing with them. Kindly confirm your chosen vehicle multiple times bcoz I have been to their Hub twice and was told the car is sold out after confirming appointment.
They made me wait 30 to 45 mins the first time before they could muster the courage to tell me the car is sold. So they put up inventory on the website that is not available because the same thing can't happen twice. Overall a horrible experience.

11 September 2022
Unprompted review
Rated 4 out of 5 stars

You can trust carnab

We had good experience dealing with carnab. We were delaing with Mr. Ivan and he was cooperative and coordinating with us well. We believe we got a good deal from Carnab and they deliver as promised.

One small issue, we wanted our car to be delivered with super clean from outside but (may be due to weather condition) it was dusty from outside when they handed over the car.

7 June 2022
Unprompted review
Rated 3 out of 5 stars

Farhan is very good person

Farhan is very good person. actually very professional. all good in company
but the best bed communication with clients. we must run after them. and car very very late as per thete promises they can’t keep people without car by them promises.
actually i not happy. it not good if end this way with delay and unprofessional communication
owner must earn money by provide customers respect and keep words

27 May 2022
Unprompted review
Rated 4 out of 5 stars

Excellent salesman, good operation

Very good service by your salesman Ivan. He always did his best and was always willing to help.
My only complaint is with the operations department which waited until the last minute to sort out the paperwork, thus delaying five days handing over the car.

20 May 2022
Unprompted review
Rated 5 out of 5 stars

I bought a 2021 Kia Sportage from…

I bought a 2021 Kia Sportage from Carnab. Frankly, their service was extremely satisfactory especially dealing with Mr. Farhan. He has been an absolute gem to deal with as he did what was asked and more. The car was super clean, in great condition, they removed some minor scratches for free and detailed the car to absolute perfection. I would highly recommend them to anyone who is interested in purchasing a clean car.

19 April 2022
Unprompted review
Rated 5 out of 5 stars

I purchased my car in December and got…

I purchased my car in December and got the best service I would have imagined. It was simply the smoothest and transperrant service I have ever received, special thanks to Ivan, my relationship manager. He was supper patient and always there to help and clarify any doubts I had.

The car I got is very clean and in the best condition I expected.

Thank you so much Ivan and Carnab.

14 April 2022
Unprompted review
Rated 5 out of 5 stars

Fast, experienced and fancy!

I felt like I was buying an item from Amazon! I paid for my vehicle entirely online, and had the human touch of a Relationship Manager helping me throughout my entire journey. Had the car delivered 3 days later in a fancy see-through box with ribbons and all! 5/5! would recommend and will be using again for sure. Thanks guys :-)

25 March 2022
Unprompted review
Rated 4 out of 5 stars

Carnab service

Ivan was fantastic! He answered all the questions I had in clear, professional and friendly manner. He was very prompt responding to messages which overall gave me a positive experience and would use 'Carnab' again. Thank you Ivan :)

6 March 2022
Unprompted review
Rated 5 out of 5 stars

Buying my car was a fantastic…

Buying my car was a fantastic experience. Thank you for responding so quickly. The viewing took place at my home, and the Relationship Manager arrived earlier than expected. Thank you CARNAB

15 February 2022
Unprompted review
Rated 5 out of 5 stars

Overall excellent service from the…

Overall excellent service from the team, we had hiccups but they resolved them in a timely manner and would definitely buy off the company again. Shout out to Ivan who moved mountains to ensure a top customer service experience.

20 January 2022
Unprompted review

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