CarMoney North West Reviews 

121
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 73 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the dedicated staff members for being exceptionally helpful, friendly, and deeply knowledgeable throughout the entire car finance journey. Many people mention that the supportive team members go above and beyond to ensure every single detail is completely clear and properly sorted. Reviewers also note that the overall customer service is exceptionally prompt, delivering rapid responses and impressively fast credit acceptances without any delay. Consumers consistently find the user experience smooth and straightforward, making the entire vehicle purchasing process completely hassle-free from the very beginning of the transaction.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting the helpful and polite service... See more

Service

Customers had great satisfaction with the service, highlighting a smooth transition and fast application... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting prompt responses to... See more

User experience

Consumers find user experience to be very satisfying, noting that the entire application process is seamless,... See more

Response time

Clients share positive opinions on response time, frequently praising the incredibly quick reply they... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have been using Car Money North West since August now, and i can not express How much they are knowledgeable in regards to finance, Vicky is always on call when needed and Claire and Mel go more th... See more

Company replied

Rated 5 out of 5 stars

We have a used car dealership and have been using Car Money North West for about 6 months. If you are looking for a new broker partner, I couldn’t recommend them any more. Claire and Mel are on hand a... See more

Company replied

Rated 5 out of 5 stars

Really great broker to deal with. Decisions on proposals couldn’t be quicker and they consistently come back lower monthly payments for our customers than our other broker partners. They have quickly... See more

Company replied

Rated 5 out of 5 stars

The company was absolutely amazing during the whole process of getting quotes, finding a deal that works me, and then putting the deal through. Claire was my point of contact throughout and she was ab... See more

Company replied


Company details

  1. Finance Broker

Written by the company

MC Vehicle Finance Limited T/a CarMoney Northwest is a local motor finance broker, dedicated to supporting customers and car dealerships across the Northwest region with all their motor financing needs. With access to an extensive panel of lenders and products, we aim to provide all our customers with a unique personal experience, tailored to their individual circumstances. We also understand that system automation doesn’t always get it right which is why we review every customer application on their own merit, meaning we truly are working to achieve the best possible outcome for every single one of our customers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

121 reviews

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4.9

All reviews

(121)

70 reviews in the last 12 months

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Rated 5 out of 5 stars

As I am bit of a technophobe they…

As I am bit of a technophobe they helped me through the whole process . Would highly recommend .

20 February 2025
Unprompted review
CarMoney North West logo

Reply from CarMoney North West

Thank you for your kind words! We're so glad to hear that our team was able to guide you through the process and make things easier. We really appreciate your recommendation and are always here to help whenever you need!

Rated 5 out of 5 stars

Fab company to deal with

Fab company to deal with. Swift response and professional staff.

3 February 2025
CarMoney North West logo

Reply from CarMoney North West

Thank you for your great feedback! We’re thrilled to hear you had a smooth experience with our team. Swift responses and professionalism are what we aim for, and we’re glad it showed. Thanks again!

Rated 5 out of 5 stars

Claire made the process simple

Claire made the rather long winded process simple and guided me through numerous checks
If it hadn’t have been for Claire I would have financed elsewhere

29 January 2025
Unprompted review
CarMoney North West logo

Reply from CarMoney North West

Thank you for your kind words! We're so glad Claire could make the process easier and guide you through all the steps. It’s great to know she made such a positive impact, and we truly appreciate you choosing us for your finance needs. If you need any further assistance, we’re always here to help!

Rated 5 out of 5 stars

Highly recommend

Had a great experience with Mel, very friendly and helpful

Would definitely recommend

16 December 2024
Unprompted review
CarMoney North West logo

Reply from CarMoney North West

Thank you for your wonderful feedback! We're so glad to hear that Mel made your experience friendly and helpful. We truly appreciate your recommendation and look forward to assisting you again in the future!

Rated 5 out of 5 stars

Helpful & Professional

Claire & Mel were very helpful and professional throughout the entire process. Things got a bit confusing but they sorted it out.

13 January 2025
Unprompted review
CarMoney North West logo

Reply from CarMoney North West

Thank you for your review! We're glad to hear that Claire and Mel were able to guide you through the process and help clear up any confusion along the way. Their professionalism and commitment to supporting our customers really shine in situations like these. We appreciate your trust in us!

Rated 5 out of 5 stars

Very easy to deal with and everything…

Very easy to deal with and everything was explained

10 January 2025
CarMoney North West logo

Reply from CarMoney North West

Thank you for your feedback! We're so glad to hear that the process was easy and everything was clearly explained. If you ever need assistance again, we're here to help!

Rated 5 out of 5 stars

What a great experience with Claire and…

What a great experience with Claire and her team.

Simple, professional, easy to navigate, and the funds transferred without delay or red tape hassle.

Just how it should be so thank you!

Highly recommended.

Mark

19 December 2024
Unprompted review
CarMoney North West logo

Reply from CarMoney North West

Thank you so much, Mark! We're thrilled to hear that you had such a smooth and hassle-free experience with Claire and the team. Making the process simple and efficient is exactly what we aim for, so your feedback means a lot. We truly appreciate the recommendation and look forward to helping again in the future!

Rated 5 out of 5 stars

Brought a pickup from carsandvansuk who…

Brought a pickup from carsandvansuk who were great they put me in touch with CarMoney ( Clair & Mel ) there serive is exceptional, I would highly recommend them to anyone looking for finance there Freindly ,Professional , and Fast . Overall great experience

14 November 2024
Unprompted review
CarMoney North West logo

Reply from CarMoney North West

Thank you for the fantastic review! We're so pleased to hear that Claire and Mel provided you with exceptional service. Friendly, professional, and fast is exactly what we aim for, and it's great to know we delivered. Thanks again for the recommendation—we really appreciate it!

Rated 5 out of 5 stars

Van finance

Needed some finance for a van, car money north West , we're great had a phone call took about 20 minutes in total,
All sorted with no waiting around everything was done and dusted same day. Great service would recommend.

3 December 2024
Unprompted review
CarMoney North West logo

Reply from CarMoney North West

Thank you for the great feedback! We're so glad to hear that the process was quick and seamless for you. It's fantastic that everything was sorted out the same day. We really appreciate your recommendation and look forward to helping you again in the future!

Rated 5 out of 5 stars

Great and fast service

Great and fast service

3 December 2024
Unprompted review
CarMoney North West logo

Reply from CarMoney North West

Thank you for your feedback! We're thrilled to hear that you had a great and fast experience with us

Rated 5 out of 5 stars

Car Money were very helpful

Bought a car from Purple Dot Performance just before Christmas which is amazing. I needed finance and Claire and Mel at Car Money were fantastic. The process was simple, easy and enjoyable. They come highly recommended for anyone that needs car finance :)

18 December 2024
Unprompted review
CarMoney North West logo

Reply from CarMoney North West

Thank you so much for your kind words! We're thrilled to hear that you had such a great experience with Claire and Mel. Making the process simple, easy, and enjoyable is exactly what we strive for, and it’s fantastic to know we delivered. We really appreciate the recommendation and are glad you’re loving your car!

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