As always, great job. We had our AC installed three years ago and have benefited from the yearly service plan each year since. Carlton are always professional, turn up when they say they will, and a... See more
Company replied
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Review summary
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Based on these reviews
Being a pensioner with a large mancave my wife and I ordered a Tall Glass door upright fridge to enhance and give the man cave that little bit extra, we must say what a surprise it was to receive a pr... See more
Company replied
Carlton's service has been exceptional. Having installed and maintained our aircon units now for a number of years, in this last service we urgently needed a unit moved from it's position on a deck... See more
Company replied
The engineer attended site within 2 working days of requesting a call out to look at a hob oven on site. He had a very good customer facing approach to the job and spent a lot of time pulling the hob... See more
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Company details
- Air Conditioning Contractor
- Air Conditioning Repair Service
- Air Conditioning Store
- Air Conditioning System Supplier
- Commercial Refrigeration
- Commercial Refrigerator Supplier
Written by the company
Carlton Services offer a complete sales, installation and servicing package to keep your refrigeration, catering equipment, air conditioning, air source heat pumps and ventilation equipment operating as it should do
Carlton Services UK Ltd - Trading in the local area since 1978
Written by the company
- Over 40 years of satisfied customers
- Whether you need advice on how to maintain your equipment, an emergency repair or regular servicing, we have the knowledge and ability to help you. Our hand-picked team of DBS checked engineers are always on hand to bring their expertise and specialist knowledge to any installation, repair or maintenance task, so you can be assured of consistent and high-quality service.
Free Delivery on all Online Sales
Free Delivery
Standard delivery is free for the UK mainland. We deliver all of our stock items to the UK mainland within 7 working days. Overnight & Timed deliveries are available at extra cost. Orders from Northern Ireland, Highlands & Islands, Republic of Ireland and the Channel Islands are charged differently; please contact the sales office for a quotation.
Contact info
Unit 25 Central Trading Estate, SN3 1PD, Swindon, United Kingdom
- 01793512550
- enquiries@carltonservices.co.uk
- carltonservices.co.uk
4.8
Excellent
718 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service from all at Carlton including the installation team. I will happily use them again and highly recommend them. Thank you!
22 April 2026
Your service engineer arrived at 9.15…
Your service engineer arrived at 9.15 when my appointment was booked for 2.30pm. He was good but the timing was not.
13 April 2026
I was pleasantly surprised at how quick…
I was pleasantly surprised at how quick my delivery was, less than 24 hours. Thank you for a great service
7 April 2026
Operative from Carlton
9 April 2026
Reliable and Trustworthy Service – Highly Recommended
We have been using this company for several years now for our air conditioning servicing, and they have consistently delivered an excellent service.
They are always reliable, turning up when expected and carrying out the work efficiently and professionally. What really stands out is their honesty and trustworthiness – we’ve always felt confident that the advice given is genuine and in our best interests, rather than unnecessary upselling.
The engineers are knowledgeable, friendly, and take the time to explain any work carried out, which is greatly appreciated. It’s reassuring to have a company we can depend on to keep everything running smoothly.
We would have no hesitation in recommending them to others and look forward to continuing to use their services in the future.
31 March 2026
recommended provider
very professional and friendly. Great communication right through from enquiries to delivery on the day. The right product at the right price! Thanks.
2 March 2026
Unprompted review
Our engineer was on time
Our engineer was on time. Very pleasant and a nice person all in all.
19 March 2026
Reply from Carlton Services
Hi Eirlys, thank you for your repeat custom over the years and for this review, its greatly appreciated. Adam Carlton
Seamless as usual just took a while to…
Seamless as usual just took a while to get an appointment
27 February 2026
Unprompted review
Reply from Carlton Services
Hi Jane, thank you for this review. Please let us know if you require anything else. Adam Carlton
Good reliable company
Good reliable company. Always on time and call outs are prompt and efficient
20 February 2026
Unprompted review
Reply from Carlton Services
Thank you for your continued support and very pleased to hear you are still happy. No doubt speak to you soon. Adam Carlton
Highly competent and professional…
Highly competent and professional engineers made the experience to be positive and trustworthy
6 February 2026
Reply from Carlton Services
Hi Paul, thank you so much for this feedback i will pass on to the engineers. If you require anything in the future please let us know. Adam Carlton
Reply from Carlton Services
Hi Piers, thank you for this review and please let us know if we can be of any help in the future. Adam Carlton
Always very professional and helpful
Always very professional and helpful . I have been with them
For three years now and always have had the best service.
19 January 2026
Reply from Carlton Services
Hi Meenakshi, thank you for this review and for the repeat business its very much appreciated. If you need anything please let us know. Adam Carlton
The repair and testing of the…
The repair and testing of the dishwasher was done efficiently and the person on site was informative and helpful. Will use your company again if we have any problems.
6 January 2026
Unprompted review
Reply from Carlton Services
Hi Alan, thanks for the review. If you have any other issues or require any further information please let me know. Adam Carlton
Reliable service
Reliable service
Our village hall is a busy place so having space to fit in servicing can be tricky. However we always rely on Carlton to turn up when they say they will.
9 January 2026
Reply from Carlton Services
Hi David, thank you for this review and the repeat custom over the years, it's greatly appreciated. Speak to you soon. Adam Carlton
Engineer callout
The Engineer came to site very quickly, he informed me of the date and time prior to the visit. He be was extremely helpful, very professional, solved the problem and was very friendly . We will definitely ask for him again.
8 January 2026
Reply from Carlton Services
Hi Kaye, thank you this review and I hope you are keeping well, I will be sure to pass this over to the engineer as they always value great feedback. Adam Carlton
Good value and friendly customer services
Good value - commercial fridge arrived with no problems. Customer services helpful on the phone
15 October 2025
Reply from Carlton Services
Hi Steven, thank you for this review and hope you are enjoying the product, if you require any other equipment please get in touch. Adam Carlton
Came to service airsorce heat pump
Came to service airsorce heat pump. On time and quick.
10 December 2025
Unprompted review
Reply from Carlton Services
Thank you very much for this review, if you require our assistance in the future please do not hesitate to contact us. Adam Carlton
Prompt and professional!
Prompt, did the inspection very quickly and we're a reasonable price - we had the update on the service the same day, so very useful!
14 November 2025
Unprompted review
Reply from Carlton Services
Hi Jeremey, thank you for the review and please let us know if you require anything else. Adam Carlton
Very helpful team and delivered in the…
Very helpful team and delivered in the timescale promised. Great value to boot!
4 December 2025
Reply from Carlton Services
Thank you for this review and really hope you enjoy the products, if you require anything in the future please get in touch. Adam Carlton
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