Carl's Jr. Reviews 

The location in Apache Junction, AZ has always given me the best service possible. The food is good and hot. Customer service is always on point.

Everytime I come to this Carl's Jr. I'm in the drive through for at least 10 minutes or more. I'm it in now & just remembered this is why I never come here. It is ridiculous. Order 304894/ store # 1100655

I was at the slack creeks store
And was very impressed by its cleanliness also how
Professional your staff was especially Emily
What an outstanding member she is for carls jr
I highly recommend everybody to dine there
Clean great value excellent food and great staff
Many thx
B.M

I always get the western bacon cheese burger, you would think that on national cheese Berger day they would have some kind of deal! No one at the store had a clue about it. All their competitors are having deals today! To top it off I about broke a tooth on a piece of bone in the patty, I informed the manager about the bone, she was not to concerned about it. I didn’t want anything, just letting them know so they could tell their supplier.

Horrible cold food!

It seems like the entire world is on edge and sometimes people , places and things are rude , so it was a breath of fresh air to experience all the way around great service and really good burgers. Thank you to the crew that evening ! A special thanks to" Maggie" the crew leader . Thank you !

My wife and I just enjoyed two charbroiled hamburgers from Carl's Jr. on South East corner of Clovis and Kings Canyon. The manager there, La Xiong is professional, yet friendly. She is an A+ employee! She is respectful to senior citizens (us). We love this venue. I have enjoyed probably 40 different Carl's Jr. Stores, but this one is the best. La is an incredibly hard worker. She deserves a pat on the back!

went to the drive through in Atascadero CA at 3:00 pm no body in the drive through ahead of me. lady quoted me the right price and ran my card and gave me a recipte. shortly then came back and said she charged me for the previous order and wouldnt give me my food unless i let her run my card and charge me again. as i said there was nobody in the line ahead of me. so i gave her my card cause i was hungry and needed to eat,i am diabetic. she ran my card AGAIN and it was for a differant amount then my original order then the manager came over and she was rude and dismisive of my concerns. she then produced a recipte that wasnt mine and said see its all ok. but it wasn't my recipte. i know what happened their drawer was short from an error earlier and they didnt want to explain it to their district manager so they just figured they would charge someone extra to cover their mistake. Carl's Jr should be renamed Crooked Jr. bunch of crooks working in Carl's Jr.. and if it was their error they didnt even give us a free dessert or anything for their mistake. and to top it off the chicken tenders were cold and hard as were the fries. not even worth a single charge on my card let alone a double charge.

Det tog 30 min at lave fårking 3 chicken tenders

It was just plain nasty. Homeless people camped out around the place and the food was awful and the bathrooms were a nightmare.

Customer service isn't always about great customer service. Yesterday right after a devastating dr appointment I went there with my husband. Two managers Irene n Judith new something was wrong n both were there for me in a short time . Like I Said it's not always about a hot burger. Sometimes the simplest things leave the most permanent marks on someone's heart

If I could give a 0 I would.
We went to the Carls Junior in terminal 3 Harry Reid airport before we caught our flight home to the UK. Was served by Danielle who before served me was speaking to other employees appalling not sure if she was a manager but retraining is definitely required if so. Danielle was very rude to me when she served me I hadn’t finished ordering and she cut me off twice by interrupting me to the point I had to tell her to stop being so rude to me and to let me finish my order- a work colleague next to Danielle had to tell her to relax and that I hadn’t finished my order. Danielle was very rude and abrasive when I mentioned about her behaviour and I had to ask her to let me finish talking - myself and my partner were disgusted by her behaviour and when I was waiting for my food she was saying to her colleagues ‘I’m not rude I’m just abrasive and not everyone can take that’ I’m sorry but if that is the kind of person you want serving customers then you need to rethink because the way I was spoken to was absolutely disgusting and was the only bad experience about my whole trip to vegas. I will give a special mention to the other lady who’s name I didn’t have for apologising on Danielle’s behalf for that behaviour but again it shouldn’t have happened and customers should not be spoken to like that.
Never again.

I had ordered a Dr Pepper with my meal at the Carl's Jr location in Big Bear Lake, CA. When I tasted my drink I discovered that they gave me a diet Dr Pepper. Not a big deal, but I asked them to replace it with the correct drink. The employee at first argued with me that it was the correct soda. Then argued that "that's just how it tastes" as if I've never drank a Dr Pepper before in my lifetime. He stormed away and gave me a sample to supposedly prove it, but this time he actually gave me the correct one. This seemed to annoy him more and he ultimately replaced the diet with the regular Dr Pepper, but he didn't feel the need to apologize for the mistake or his behavior.

It's completely inappropriate behavior so I felt the need to contact Carl's Jr about it. I learned that even though I found a customer service phone number online, that they apparently don't staff that phone at all and require all complaints to their website. The response I received from the website was an unapologetic copy and paste response that claimed that someone would contact me. It's been a month as of today and not one attempt has been made to contact me. Clearly Carl's Jr is okay with poor customer service on both the store and corporate levels.

Arie is a diligent service provider . Thumbs up!

good service and its clean in here workers are nice as well

Me and my boyfriend buy double cheeseburger,I use the restroom and after me my boyfriend..I'm waiting for our order and the mngr.in charge just put the food on the counter and use her phone right away and I ask her if this is for number 20 she just said the double cheeseburger.She was rude when I ask her and her face like she's annoyed..Not a good service for this fast food.

Ok I go to Carl’s Jr.. I get a famous star burger no cheese no onions and I paid almost 8 dollars. This is ridiculous. I am boycotting fast food I could’ve gone somewhere else and gotten a better burger for the money.

Clarissa waited on me promptly and efficiently. Received my order in a timely manner and advised to have a nice day!!!

I just paid $16.60 for a Western bacon cheeseb meal. That's just insane.
Another one to add to my no eat zone, along with McDonald's.

Carl's Jr. on Bolsa in Huntington Beach. Going thru the drive thru on Monday Jan. 3rd around 7 Oclock P.M. Ordered two single patties Diablo Hamburgers. The man at the window repeated my order but said "two double Diablo Hamburgers, that will be Eighteen Dollars." I forget the amount of the change he quoted. I said "No I was two single patties for $5.99 each like the ad running on the television said. He replied "Not at this place." I then ask to speak to a Manager and was told the Manager wasn't there until tomorrow. Then he told me if I wasn't ordering anything I should leave the property or he was going to call the police. I drove to the next Carl's Jr. in Westminister and ordered the same thing with no problem and the price was as advertized. I came home and called the place I had the problem with to ask for the Managers name. The lady who answered the phone her name she said was "Cane." She ask me why I needed to speak to a Manager so I told her what occured. She told me the Manager's name was Christina Sanchez. I called the next day only to find out my phone number was blocked from calling.