CarLoans.com.au Reviews 

1,193
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

if i can give 0 star i would, at the start they already touch my credit score, make it from 742 to 621 that's is unforgivable! Many lenders out there wont touch your credit score, they will touch it a... See more

Rated 2 out of 5 stars

The conversation started well apparently ave rethinking was good to go until the consultant went for holiday without let me know. I didn’t have another person to call. I had to contact my car consu... See more

Rated 1 out of 5 stars

I applied for a car loan as their website says it will be quick but these snails took 3 days to respond with rejections Couldn't believe a person with 700+ credit score a 6figure salary job min... See more

Rated 5 out of 5 stars

My experience with carloans.com for the 2nd time has been like no other.Very helpful & honest for helping me choose the 2 vehicle's we have & we have been very happy with the customer relations involv... See more

Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Written by the company

Carloans.com.au makes car finance easy. Whether you're buying, refinancing, or upgrading, we compare lenders to find a competitive loan that suits your needs. Enjoy fast approvals, flexible terms and expert support from Australian-based car loan specialists on a trusted online finance platform. Drive away sooner with a personalised solution tailored to your budget and goals. Call us on 1300 889 669 for a free quote!


Contact info

2.1

Poor

TrustScore 2 out of 5

1K reviews

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2.1

All reviews

(1,193)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hannah the wise!

Hannah at car loans made finding finance for my new vehicle a breeze! She was super friendly and always kept me up to date with whatever magic happens in the financing world.

If your in the market for car financing 11/10 would recommend car loans.com specifically Hannah!

If you work in the same office as Hannah and you just so happen to have a spare trophy or a wizards hat laying around, then that hat/trophy should go to Her.

21 August 2019
Unprompted review
Rated 4 out of 5 stars

Shaun Clifford

Shaun Clifford was a great bloke to deal with; he was prompt, professional and polite. His methodology in facilitating vehicle finance was exemplary.

20 August 2019
Unprompted review
Rated 5 out of 5 stars

Hannah is a Super Star!!

Hannah was amazing! She was super helpful, communicative, efficient and made the whole application process painless. Big Thank you! :)

20 August 2019
Unprompted review
Rated 5 out of 5 stars

Matt

Matt, what a guy to deal with! called me and emailed me every step of the way. always let me know what was happening and made the whole process a piece of cake!

31 July 2019
Unprompted review
Rated 5 out of 5 stars

Great service - highly recommended

I recently purchased a new car via autoexpert.com.au. The whole process from start to finish was smooth sailing. The team are really on the ball - attentive, responsive and always available to answer any questions. They managed to take care of acquiring the new car, trading my existing car and setting up finance at a much better rate than my existing loan.

I couldn't recommend their services more highly and have even recommended them to people at work who are in the market for a new vehicle.

I pick up the new car tomorrow and haven't had to deal with a single car salesperson - what could be better than that!

16 July 2019
Unprompted review
Rated 5 out of 5 stars

Brilliant service and great customer centricity !

Okhan was very patient in dealing with me . I would say he is very high on professionalism , knowledge and above all empathy . I was very close in just walking out of the deal but I guess Okhan was more patient than me and worked things through. Thank you for your help. Well done

11 July 2019
Unprompted review
Rated 5 out of 5 stars

Shaun was extremely helpful

Shaun was extremely helpful. We were looking at refinancing our vehicle and we had a very short timeframe as we were heading overseas for a month.

Shaun made things happen in a prompt professional manner and went above and beyond to get the deal through. I can not recommend Shaun highly enough.

He made a difficult task run smooth and ended up with a great result. If I have to finance another vehicle, I would do it through him again.

Thanks for your help. Great result.

8 July 2019
Unprompted review
Rated 5 out of 5 stars

Great team who help and made it easy

Great team who help and made it easy

Car Purchased without fuss or agro.
Steps were:
a/ provide some financials,
b/ Arrange car through Georgie.
c/ Accept finance terms and accept car quote
d/ wait for car to be delivered.

Thanks

4 July 2019
Unprompted review
Rated 5 out of 5 stars

Would have no hesitation in…

Would have no hesitation in recommending CarLoans.com.au.
Shaun was exceptional in getting the best possible deal.
Explaining every step and making the whole process easy and trouble free.
Always contactable and prompt in returning phone calls.
Thanks again, Shaun.

30 June 2019
Unprompted review
Rated 4 out of 5 stars

Great!

Hannah was very good and gave me quick updates on all my questions. It was great working with her!

27 June 2019
Unprompted review

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