Transfer cancelled while waiting to collect bags at the airport. Claimed they was stuck in traffic and can’t pick us up. Was promised a full refund within 14 working days. Still not received. Will... See more
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Company was quick enough to provide a quote and take payment. After arriving in Tenerife South Airport I had a message advising that the pick up could not be done (due to a family emergency,... See more
We have used Carhola a number of times now and on each occasion the service has been excellent, ready and waiting for us at the airport, car always clean and comfortable. On the return from the hotel... See more
First class service every time we use Carhola for airport transfers and this trip we also used them for a trip to the local Mall and return . They are totally trustworthy and reliable turning up when... See more
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THIS COMPANY IS A SCAM,THEY CANCEL LAST…
THIS COMPANY IS A SCAM,THEY CANCEL LAST MINUTE A PROMISE A REFUND…YOU’LL NEVER GET THE REFUND!!
DON’T RISK BOOKING WITH THEM
DONT Waste your money
IF I COULD GIVE A ZERO!!
Under no circumstances would I ever recommend this company. On arrival at airport I was advised to call when out of terminal. After 8 phones calls (none answered) I received a text to say they were 30 mins away….. after hanging around another 10 mins I then received text to advise could we get a taxi - and a full refund would be made + a return transfer as compensation. Again the return transfer did not happen as they wanted to alter pickup times to suit themselves.
12 days on and no refund made am now going through credit card company
Scammers - DO NOT USE
Under no circumstances would I ever recommend this company. On arrival at airport I was advised to call when out of terminal. After 8 phones calls (none answered) I received a text to say they were 30 mins away….. after hanging around another 10 mins I then received text to advise could we get a taxi - and a full refund would be made + a return transfer as compensation. Again the return transfer did not happen as they wanted to alter pickup times to suit themselves.
12 days on and no refund made am now going through credit card company
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