CarFinanced  Reviews 

307
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 170 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the dedicated staff for being exceptionally helpful, patient, and incredibly knowledgeable throughout the entire purchasing journey. Consumers note that the overall service is consistently smooth, highly efficient, and remarkably stress-free from the very beginning. Many people also highlight the rapid response times and clear guidance, making every complex step very easy to understand. Some reviewers were not happy with communication delays, unexpected problems during approval, and serious concerns regarding vehicle condition. A few customers experienced frustrating setbacks and felt unsupported when trying to resolve these unexpected operational problems.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting extremely helpful and professional team members... See more

Service

Customers had positive experiences with service, describing it as excellent and efficient from start to... See more

Customer service

Consumers find customer service to be positive, highlighting simple application processes and fast responses.... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the quick, smooth, and... See more

Response time

Users describe positive interactions with response time, highlighting fast answers and prompt action from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have had a lovely lady called Aliyah look after me throughout my purchasing a new car journey and she has been absolutely wonderful! Nothing was to much hassle, provided me with so much knowledge a... See more

Company replied

Rated 5 out of 5 stars

Had the pleasure of dealing with Humera, all i can say is what a Great Asset to the company she is! So helpful, respectful, patient and gave me great advice. She's been helping me with my purch... See more

Rated 5 out of 5 stars

Absolutely smooth and faster progress. Girl call Humera deen was so helpfull. Thank you once again humaera for handling my application and make my finance application so easy. Definitely gonna use the... See more

Rated 5 out of 5 stars

From start to finish they couldn’t help me and my husband enough, we didn’t have the best start with choosing an awful dealership but that was our fault. But humera couldn’t have helped me anymore she... See more


Company details

  1. Car Finance and Loan Company
  2. Finance Broker

Written by the company

At CarFinanced, we make car finance simple, clear, and stress free. Whether you have good credit, bad credit, or you’re self employed, we work hard to find a deal that suits your situation. We take the time to explain everything properly, keep you updated throughout, and make sure there are no surprises. Our goal is to help you get the car you want with a finance plan that actually works for you. Apply now in 60 seconds today.


Contact info

4.8

Excellent

TrustScore 5 out of 5

307 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(307)

169 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Can't be more grateful

Can't be more grateful
From the first call to the last call
Aaron couldn't of been more helpful
He went above and beyond to make sure I had the vehicle i required
I really can't thank him enough
Great experience easy to communicate with will always be grateful

30 September 2025
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience

I had an excellent experience with Carfinanced! From the very beginning, the team was professional, friendly, and incredibly supportive. They took the time to understand my situation and worked hard to find me a really good finance deal with great rates.

Everything was explained clearly, the process was smooth, and I never felt pressured at any point. What really stood out was how easy and stress-free they made the whole experience – something I really appreciate when it comes to something as important as car finance.

Thanks to Carfinanced, I was able to get the car I wanted on terms that suited me perfectly. I can’t recommend them highly enough – if you’re looking for fair rates and a company that genuinely cares about its customers, this is the place to go!

22 September 2025
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience with…



I had an excellent experience with Aaron from Car Finance. He was attentive to every detail and incredibly helpful throughout the process. No matter the time of day, he always took the time to answer my questions thoroughly, which I really appreciated. What stood out most was that he was never pushy just supportive, professional, and genuinely committed to helping me make the right decision. I would highly recommend Aaron to anyone looking for car finance.

9 September 2025
Unprompted review
Rated 5 out of 5 stars

Great experience,

Great experience,
Thanks a lot Callum who helped me a lot throughout the process. I will definitely recommend you.

22 August 2025
Unprompted review
Rated 5 out of 5 stars

My experience was wonderful specially…

My experience was wonderful specially the agent I was dealing with Sylvia she was great calm and focused with a great patient work me through everything and explain everything very clearly for me to understand how things are going and where we are I was relaxed with everything i could not thanks her enough I appreciate everything she does for me.

18 August 2025
Unprompted review
Rated 5 out of 5 stars

It was seamless

It was seamless, quick and so easy. Thank you so much. Car finance did all the work for me. I’m very happy.

11 August 2025
Unprompted review
Rated 5 out of 5 stars

Customer service was great

Customer service was great. I was working with Hannah, and she helped me every step of the way. when i needed to change something or when i was unsure about anything, she helped me straight away. She helped me find the best car possible and i am so grateful!!! thank you so much x

21 August 2025
Unprompted review
Rated 5 out of 5 stars

The staff is amazing they explained…

The staff is amazing they explained everything and even helped me with suggestions of a better dealership for the car that I was looking for. Andrew helped a lot together with his colleague Sim they are amazing people and so helpful .

19 August 2025
Unprompted review

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