Carethy Reviews 37

I reply to Carethy, they don't want to give me the money back. No solution to this by them. I want my money. Any help for this? I WANT MY MONEY.

Good afternoon,

Just ordered once with Carethy, I am not your customer.

I want my money back, I do not negotiate this. My money it is mine.

Regards,

Silvia Antolin 

DO NOT BUY FROM THEM. They are complete scammers. It's a con. I should have looked here first but I didn't, which is so unlike me. I was desperate for a product that is hard to get hold of. I ordered 6th March 2024 and they never sent it. I contacted them after the 12 working days delivery deadline asking where it was. They never replied. They eventually replied yesterday after I informed my credit card company about it. They tried to make out they will refund in 'points' that you can use on their website. Which obviously you'd never be able to use of receive any items. Just immoral scum of the earth. Total scam. They are trying to do everything not to refund it to my account. Complete con!!!

Scam company

Don't buy from them

I bought in stock products tje 17th of December

Still no show

I canceled my order beginning of February

I HAVE STILL NOT RECEIVED MY MONEY!!

I have placed my order 8th December 2023 and did not received my order. I have asked for refund but they are not responding to my email. Absolutely disgusting.

I ordered weeks ago and still did not receive my order
I wrote to them, and now they have banned my email address
Don’t order from this company, they are CRIMINALS

Carethy is a scam! Save your money

Ordered products in November 2023.

There have been long delays in them even replying to my e-mails. They finally admitted they were out of stock and had not even tried to deliver my order.

They promised a refund on January 3, 2024. I am still waiting..

PS Why can't we give a Zero Star rating?

This company didnt received my money back, after they canceled my order, bad communication

Stay clear. A bad experience. No communication. No tracking. No parcel .After Bank was involved I was sent a tracking number that was not valid. Fake ..

This is just terrible. I ordered something and never got it. Tried to get My money back.. they kept turning me around. You will get it next week and the week after.. and the week after...now it's been over two months. They stopped replying my emails. It's a SCAM y'all

Appalling customer service, they don’t respond to emails!

It must be a scam or genuinely terrible customer service... I ordered the items on 19th August.. It's now been 12 DAYS and my order status is still 'Processing' without any notice (the order was supposed to arrive 5-10 working days). I tried to contact their team three times without any luck.. Do NOT fall for this and ignore the cheap prices.. It's most probably a scam.. You'll probably never receive anything ...

Please do not fall for low-price products cos you will not receive them! I bought an ear drop for tinnitus and paid almost same amount for postage and supposed to have delivered within 2-4 working days but waited almost two weeks nothing arrived and when I tracked online, it says to be processed! then requested a refund but they didn't even bother replying to my mails then had to take it with bank to get my refund which took almost 6 weeks to get the money back! AVOID IT

The most horrible service and communication,
Pretty sure it is a scam and my order will never arrive.
Spend a lot of money and waiting for second month now, communication is such a shame and unacceptable,
AVOID THIS WEBSITE!!!!!

Really bad customer service. Slow answers with no solutions.

I will not give more stars, because I ordered medicines from Carethy.eu on July 16 and the package arrived after a month (August 19) 🤯
The description said that the package was supposed to be less than 2 weeks by express shipping.
Plus: there was no problem contacting Carethy.eu by e-mail.
Minus: long-awaited package from Europe!!!!

I am sorry to have to give One star, but i had to give a star so I could write a review.I bought a face cream, facial oil and eye creme from Darphin and got a package with a handcreme and serum. I tried to get a refund, send the package back. In order to do that I had to fill a form .... written i spanish and couldn't get one in english. They offered me points equivalent to 80 euro ( I purchased for 175 euro) so I could buy some more items from Carethy. HOW ABOUT SENDING WHAT I ACTUALLY PAID FOR ???!!!!
Beth

Never buy from this store, it's really a scam. Sells everything and anything, the site is poorly translated and they scammed me:
I bought some food supplements, they took 4 weeks to be SHIPPED, while it announces 1 week of delays, I contacted them and they never, ever answered except the time I started to be threatening.
When the package arrived, it wasn't what I ordered, it's been 5 months, they never refunded me and it was a pretty big sum
Look at the other reviews, they all say the same

It is so bad that I have to cancel a order in this channel?! No reply from customer support at all.
Please cancel my order on June 10, 2020 and refund:
PHA-NL-200610230458193