c/o GERD Reviews 105

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, with many expressing their love for various items, especially the hair and skincare lines. People also frequently highlight the ease of the ordering process and the fast delivery service, even for international shipments. However, some people were dissatisfied with significant delays in shipping, with orders not being dispatched for nearly half a month. Additionally, a few customers mentioned unexpected surcharges for delivery, which they had to pay to receive their packages, despite ordering enough for free shipping. Some also noted that the product packaging did not match the perceived quality and prestige of the company.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and effectiveness. Customers consistently express... See more

Quality

Customers consistently note positive experiences with product quality. Many reviewers praise the hair care... See more

Delivery service

People report positive experiences with delivery service. Customers praise the fast shipping, with many... See more

Order

Customers generally had positive experiences with the ordering process. Many found ordering easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I discovered this product line while traveling. I love these products. Especially the hair products. I have ordered multiples for myself as well as members of my family. I have ordered the skin care l... See more

Rated 5 out of 5 stars

I am trying to order again. First tried your products on Viking River/Ocean voyages. Now, I am trying to order for my cousin in Germany and I’m having a problem.

Rated 5 out of 5 stars

Great products! I discovered Care of Gerd while visiting Lapland and I immediately fell in love with the shampoos. Great quality and pretty fast shipping.

Rated 5 out of 5 stars

I am so happy I can get more of the muscle balm! It was a lifesaver after we got lost hiking in Iceland and went a lot further than anticipated!Thank you for being willing to ship to me in the USA. Yo... See more


Company details

  1. Cosmetics Industry

Written by the company

Discover the essence of true beauty with c/o Gerd – developed and manufactured in Swedish Lapland. We are not just a beauty brand; we are a movement towards purity, authenticity, and sustainability. By harnessing the purest water and the cleanest ingredients directly from our own factory in Jokkmokk, we offer a beauty experience that is both reliable and respectful to nature. Our products are a reflection of our philosophy: no parabens, no synthetic additives, no PEG substances. We only use cold-pressed vegetable oils to create our formulations, ensuring that each product not only nurtures your skin but also cares for our planet. We understand the dynamics between the tranquility of nature and the pulse of the city. This is reflected in our passion for staying at the forefront of beauty trends, quickly adapting to our customers' needs with innovative solutions that do not compromise our ecological integrity. Our packaging design is not only stylish but also fully recyclable – further evidence of our commitment to the environment. Choosing c/o Gerd means choosing a beauty routine that respects both you and nature. With each use, you become part of a larger narrative; a journey towards a more sustainable and beautiful world. Join our journey. Choose c/o Gerd for beauty that feels as good as it looks.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

105 reviews

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1-star

Replied to 50% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great products

First of all, I love the products. This time my order arrived in about 1 week, even with customs and tariffs. Previously things were delayed 3-4 weeks (no fault of c/o GERD) so that was a welcome change.

29 March 2026
Rated 5 out of 5 stars

I had been looking for the muscle balm…

I had been looking for the muscle balm for 2 years - since taking a Viking cruise. I was unable to order this product until recently. I was so happy to finally find I could order and have it shipped to the US. The ordering was seamless, the shipping info was updated in real time and the product arrived very quickly. I only wish this product was available for purchase in the US to avoid the international shipping costs.

30 January 2026
Rated 5 out of 5 stars

I am so happy I can get more of the…

I am so happy I can get more of the muscle balm! It was a lifesaver after we got lost hiking in Iceland and went a lot further than anticipated!Thank you for being willing to ship to me in the USA. You have been fast, and communication great so far. I see I am getting a sample of cloudberry cream, can't wait to try that!

10 December 2025
Rated 1 out of 5 stars

Order not shipped 14 days after order placed

I placed my order on 27 Nov 2025. It is now 11 Dec 2025 and my order has not even been shipped. Very disappointing. I love these products but I don't know if I will order again because of this long delay in shipping my order.
UPDATE 28 Dec 2025 - order still not shipped and c/o Gerd has not responded to three e-mail contacts or this review.

26 November 2025
Rated 5 out of 5 stars

Good product

A friend of mine had brought me a sample of the Cloudberry Facial Cream she had purchased on a trip to Sweden. I was really pleased with the products results. Worth it to pay the shipping to USA which was reasonable. Fast shipping, too.

8 November 2025
Rated 1 out of 5 stars
c/o GERD logo

Reply from c/o GERD

Hello Babette,
I’m truly sorry that your order has taken so long to reach you. I completely understand your frustration, and I’m very sad to hear that this has affected your experience with us.
I’ve looked into the tracking information, and when I follow the link (which I will also email to you), it shows that your parcel has now been cleared through customs in the US. This means it should be delivered to you within the coming days.
This is absolutely not the normal delivery time, and I fully understand your disappointment. I sincerely apologize for the inconvenience this delay has caused you.
I truly hope that you will enjoy the products once they arrive, and I wish you a wonderful Friday.
Warm regards,
Johan c/o Gerd

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