The installation was carried out just 2 days after our initial enquiry. Liam carried out the survey and went through our options and advised us on the most suitable installation. Paul, who carried out... See more
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Carelift Services supply, install and offer after-sales repair, rental and maintenance on a range of mobility assisting products including, stairlifts, bathlifts, ceiling hoists & mobile hoists, and bathlifts. Across Norfolk, Suffolk, Cambridgeshire, and Essex.
Contact info
Carelift Services LTD, , NR3 4E, Norwich, United Kingdom
- 01603 433603
- sales@careliftservices.co.uk
- careliftservices.co.uk
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You can’t go wrong buying a chair lift…
You can’t go wrong buying a chair lift from Care Lift we have just had our first year service.
A year ago I rang company in the Saturday they rang me back Sunday, Monday they came out to give us very favourable quote and by the Thursday it was installed. I can’t express how much it has changed mine and my husbands life and it’s used several times a day as I have a craft room upstairs which I can now use again.
Paul who did our service was lovely, polite and respectful.
I would highly recommend this company
Kind Regards
Anni Jewiss
Just recently been fitted with a new…
Just recently been fitted with a new stairlift. Liam the director explained the options available to us, and the two engineers, Chris and Paul, were very efficient and tidied up after fitting the stairlift. Paul explained how to use the equipment clearly so we could understand how to use it. Very pleased with the experience.
Nothing was too much trouble highly…
Nothing was too much trouble highly recommended and thank you for all a your help.
Excellent service to fix my stair lifts. ce reported a fault with…
Excellent service reported a fault with my stair lift in the morning the engineer arrived at lunch time and fixed the fault
Carelift Services Ltd Service
Carelift Services Ltd contacted me to arrange the service that was under warranty. Paul the engineer turned up on time and carried out the service very professionally. He was polite and courteous which seems standard practice for this company. Very happy with the service provided and would happily recommend them.
Quick reply to my phone call the…
Quick reply to my phone call the engineer that came Chris was friendly did a good job 10 out of 10
We have sought their help on several…
We have sought their help on several occasions, twice in emergency, and they have been so helpful. They are also remarkably cheap. They also arrange support and servicing. We recommend them.
The repairs were carried out in good…
The repairs were carried out in good order and the costs were reasonable.
I would recommend this company for a fast reliable service.
10* company, great customer service
I read reviews for Carelift Services Ltd as I liked that they are local to me, I was already impressed with what I had read. I was kindly given a stairlift which unfortunately didn't fit my property. I spoke to Lesley about getting it adjusted and sent her photo's of the stairlift which she then gave to Liam. Hannah called me back to advise that the stairlift couldn't be adjusted but we then came to an agreement to part exchange it to one that would. Liam came round to measure up and go over the details, and 48 working hours later, my stairlift is installed! Chris came and fitted it for me, showed me how to use it and take away the other stairlift.
From the very first phone call, to the fitting of the stairlift, everyone has been amazing. Their customer service is second to none, very professional, very kind and caring, I honestly can't thank them enough or recommend them highly enough.
If you need a stairlift, whether your renting it, or buying a brand new or reconditioned stairlift I wouldn't recommend anyone else.
Thank you Lesley, Hannah, Liam and Chris. You've given me back my freedom and I can't thank you enough
Excellent service and support from CareLift
Service and support from CareLift have been excellent. At relatively short notice, Liam quickly and efficiently identified the best product to meet our needs in terms of suitability, value for money and availability within our timescale, providing full and clear advice as to the pros and cons of different available products. Installation engineers Chris and Paul arrived punctually, were friendly, helpful, respectful of us and our property, completed the installation efficiently and neatly, and cleaned up very thoroughly afterwards. The whole process was completed in just over three weeks, though it could have been just over a fortnight had we accepted the first installation date offered. Our experience of customer service so far gives us every confidence that we will receive good future support with servicing and maintenance. CareLift are a pleasure to deal with. We would recommend contacting CareLift directly, as they offer a range of products, so you are not limited to a single manufacturer.
Fast service
Chris and Paul arrived on time on time got the job done despite being interrupted frequently which was taken in good part. Took the time to explain everything and make sure that I knew what I was doing and correct me when I got things wrong. Left things clean and tidy and checked through everything again with me.
Great service and communication.
The company sent Jamie to service and diagnose a problem with my stairlift. He was very generous with his time, polite and diligent. I had complicated faults with my stairlift and can now make a more educated plan on how I wish to proceed. Communication with main office was also a pleasant and easy experience.
FIXED IT VERY EFFICEINT WOULD USE AGAIN.
Great company
The engineer arrived on time and quickly assessed the problem with our stairlift. He was polite, efficient and treated our home with respect. I would definitely recommend this company.
Satisfied Customer
From the first telephone conversation with Lesley, to the removal of the stairlift by Jamie and Barry, I was impressed by the service provided by Carelift Services.
Lesley was very friendly and helpful and made arrangements for collection. Jamie and Barry arrived in good time on removal morning and worked quickly and tidily. Very satisfied customer.
Carelift responded swiftly.
Carelift responded swiftly and offered me a home visit, a lot quicker (by several months) than the company that made and installed my stairlift. Chris, the engineer that came out was very polite and patient with me and my ramblings. I will definitely use Carelift Services again.
Excellent professional friendly…
Excellent professional friendly service. The gentleman was very nice fitted it in no time . Clearly explained everything couldn’t have helped anymore . Thank you whoever you were I hope this. Gets seen
Very impressed
From the initial contact to the completion of the fitting of the stairlift, the service has been excellent. Their attention to detail really impressed me and the care they showed towards my Mum. She is very pleased with the product and it has made her life easier. I wouldn't hesitate to recommend this company.
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