Care Funding Guidance Reviews 

29
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Having some idea about care, fees, funding etc from our experience with our late father ... there was need to find out more when it came to making decisions regarding mum's care needs. Mr Wright was... See more

Rated 5 out of 5 stars

Ii ordered my walking aid on wedensday it was delivered on Thursday that is what I call service bob wilson

Rated 4 out of 5 stars

This service I would definitely recommend, as feeling very much in the dark with regards to intilement due to an elderly parent having to go into a nursing home, I was guided well and was able to con... See more

Rated 5 out of 5 stars

Very helpful service, with everything clearly explained. I first contacted CFG about a year ago, with the liklihood that my mother would need to go into a home at some time in the future, and I wante... See more

Company details

  1. Money & Insurance

Information provided by various external sources

Care Funding Guidance is a free and not for profit resource to help families manage the costly and complex business of paying for care.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

29 reviews

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4.7

All reviews

(29)

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Rated 5 out of 5 stars

AT LAST! SOMEONE INDEPENDENT WHO REALLY CAN HELP

Having some idea about care, fees, funding etc from our experience with our late father ... there was need to find out more when it came to making decisions regarding mum's care needs. Mr Wright was fantastic, listened carefully, willing to allow you the time needed to explain your thoughts/needs etc and then was able to give information - which had not been mentioned before by anyone else - which may make a huge difference the way mum's care is paid for ... we could not recommend this service highly enough.

8 March 2018
Unprompted review
Rated 4 out of 5 stars

Good guidance

This service I would definitely recommend, as feeling very much in the dark with regards to intilement due to an elderly parent having to go into a nursing home, I was guided well and was able to contact the correct services and departments.

27 April 2017
Unprompted review
Rated 5 out of 5 stars

Care Funding Guidance are just brilliant !

I cannot recommend Care Funding Guidance highly enough . At a time when I was desperate to try to resolve the dilemma we were facing over my 91 year old mother's care home fees , I read a newspaper article about this wonderful organisation . Having already spoken to advisers/ brokers put in place by my mother's residential home who were eager to push me in the direction of buying their Care Fees Plans ( annuities ) I left CFG a tentative message saying that I would like some impartial advice about which way to turn as my mother was slowly but surely depleting her capital resources . However she had some serious health issues , so jumping at investing a large lump of her capital in a long term solution to the cost of care didn't feel like a 'no brainer' . In no time I received a call back from Owain Wright. I was so relieved that he totally understood my concerns and told me that there was no right or wrong answer , that there were various options available to help fund long term care and that he would help me assess which of those would apply in our particular circumstances . Owain reassured me that everyone in my position had to just try to make an informed choice between possibly buying ' a plan ' or alternatively investing what capital was available to get the best return. To cut a long story short - I found it really hard to decide what to do and when I contacted him several times over the next few months Owain remained consistently patient , warm , courteous and understanding . He put me in touch with an excellent adviser who was very helpful and put no pressure on me . During this process my mother experienced a couple of hospital admissions ( first following a fall and just recently for pneumonia ) which , on top of her other health issues , have continued to make the choice rather difficult . Thankfully Owain never made me feel that I should rush into anything - so I know that I can still pick up the phone and have another chat with him .

24 April 2017
Unprompted review
Rated 5 out of 5 stars

A brilliant organisation - and totally free!

We found the Care Funding Guidance website by chance while looking for information about residential care home funding for my 91 year old mother. The information we had received from the hospital care team and the local authority was very complex and confusing and it wasn't clear what our real options might be. I initially emailed asking if they could help and received a reply from Owain Wright. His email immediately inspired confidence with straightforward and clear explanations about possibilities, but better still was an offer to talk over the telephone about my mother's specific circumstances. I was a little dubious and wondered what costs might be involved for such individual advice but rang anyway as we were in a bit of a minefield. The young lady I spoke to was very supportive and said I needed to talk to one of their advisors but they were busy and what was the best time to call back? Owain himself called me back when they said they would and he explained they were funded by the industry and advice to consumers is totally free. He took a lot of time to listen to my mother's circumstances and then worked out over the phone what mum's future costs might be, estimated her income and capital assets from a possible house sale and then worked out what the "funding gap" would be. (The difference between care home costs and her total available funds.) He then explained all the funding options including investing the house sale proceeds and possibly buying an annuity. He later emailed me with all this in writing. He gave good advice on which would be best in her circumstances and arranged (again at no charge) for a specialist to do a financial and health assessment on mum (Totally unobtrusive - Mum wasn't aware it was happening so there was no chance of being upset) and work out any possible annuity costs. The service was superb, confidence inspiring and an absolute godsend at a very confusing and worrying time. Thank you Owain!

24 April 2017
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Care Funding Guidance is a shining example of what a bespoke information service should strive to deliver. From the off they were patient, knowledgeable and responsive.

18 April 2017
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent.
A great support when navigating the complexities of care funding. Lovely team, highly recommend getting their help.

18 April 2017
Unprompted review
Rated 5 out of 5 stars

Call here before you do anything else...!

I was fortunate enough to stumble across someone who recommended Owen to me at a time when I was very confused and overwhelmed by the whole issue of care and funding. He was very knowledgeable and helpful and a genuinely useful person to have been able to speak to at a time I really needed some guidance. He was easy to talk to and interested in my situation tailoring his comments to me and my situation vs giving me a generic one size fits all answer. I would wholeheartedly recommend him and the compnay to anyone trying to navigate the minefield that is care in this country, you don't know what you don't know until it is too late and mistakes can cost not only time and money but also heartache.

18 April 2017
Unprompted review
Rated 5 out of 5 stars

Care Funding Guidance

I received detailed and well reasoned advice on Care Funding from this company. Owain Wright was exceptionally helpful in answering my questions and providing annuity quotes.

17 April 2017
Unprompted review
Rated 5 out of 5 stars

Very helpful and useful service

Very helpful service, with everything clearly explained. I first contacted CFG about a year ago, with the liklihood that my mother would need to go into a home at some time in the future, and I wanted to know the options etc.to meet the fees likely. They explained over the phone, and confirmed in writing the various alternatives we would need to consider, and sine then, with no pressure, have kept in contact.
I would recommend the company.

16 April 2017
Unprompted review
Rated 5 out of 5 stars

Owain clearly lays out the options …

Owain clearly lays out the options available, and tells it as it is.....so we had the facts from someone who is totally impartial. This saved us a lot of time, as there is little point exploring culs-de sac, if this is what many avenues are. All other advisors we spoke to had some sort of "axe to grind", even if only a small one! Thus we were most grateful for the advice we received.

14 April 2017
Unprompted review
Rated 5 out of 5 stars

Helpful and thoughtful advice, backed up with written recommendations

I have contacted Care Funding Guidance on two occasions due to some complicated decisions we needed to make on paying for my mother's care and managing her finances to ensure we could get the best outcome for her. Owain was very knowledgeable on the phone and sent us helpful summary letters/e-mails of our options as a follow up which we continue to refer to when considering the issues as a family. The PDF booklet on the website was also very helpful to us. I am pleased that such experienced advice is available free of charge, as most families needing to solve these funding issues are often having many complex worries about the situation of their older relative, as we are. Calm and considered advice is very helpful at such times and we have found it very supportive.

13 April 2017
Unprompted review
Rated 5 out of 5 stars

I had absolutely no idea about funding …

I had absolutely no idea about funding for social care and this was an excellent service who explained everything and also sent me the information too. I really felt that he understood the issues I am having and it was comforting to know that this service exists

12 April 2017
Unprompted review
Rated 5 out of 5 stars

This is an issue affecting more and …

This is an issue affecting more and more people and it is great to have someone out there to give guidance in what can be a complex area. The advice I received helped me to make a fully informed decision on funding my Father-in-Law's residential care.

12 April 2017
Unprompted review
Rated 5 out of 5 stars

We have found Owain's help invaluable …

We have found Owain's help invaluable in deciding how to fund my father's care home costs. He set out all the options clearly in the booklet and during our initial meeting. He has been easy to contact, responding quickly to emails or phone calls, and fixing appointments for face to face meetings when necessary.
It was reassuring to have someone to go through all the figures with us and to contact annuity companies on our behalf. We appreciate his support and understanding and would recommend the service whoeheartedly.

12 April 2017
Unprompted review
Rated 5 out of 5 stars

Helpful and reassuring.

I received very helpful free guidance on various matters concerning my mother's finances; their approach was always sympathetic and personal. They then introduced me to a SOLLA adviser whom they had selected and approved.

12 April 2017
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

I have been in correspondence with Owain Wright of Care Funding Guidance for some 2 years. I first saw an article about him in the Daily Telegraph and he was very very helpful iin pointing me in the right direction for funding my mother's future care. He went to a great deal of trouble to get me quotes for an annuity and considering this is also a free service, I think it is really wonderful. Highly recommended

9 April 2017
Unprompted review

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