I had a query in relation to submission of info for a DBS check, I sent an email request for help and advice. Ben Leaver emailed me and we extremely helpful and knowledgeable from the outset. He pr... See more
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Care Check works with a plethora of organisations ranging from independent care homes and schools through to NHS primary care trusts. We obtain three different level checks: Enhanced and Standard Criminal Record Checks for people working and volunteering within regulated industries and Basic Criminal Record Checks via Disclosure Scotland for individuals and organisations not entitled to request the Higher Level Standard and Enhanced level Disclosures. We provide paperless online applications via the DBS e-Bulk application interface, which eliminates errors and results in faster turnaround times for both DBS applications and DBS Adult First Checks. Our e-Bulk service is completely paperless and has revolutionised the way our clients process their DBS applications because no longer do forms need to be sent out and no signatures are required. Our Basic level applications are requested via the Disclosure Scotland B2B portal, again resulting in a much faster turnaround on results. If you are interested in registering your organisation for free please go to: https://www.carecheck.co.uk/register/
Contact info
1st Floor Orchard House, Crab Apple Way, Vale Park, WR11 1GE, Evesham, United Kingdom
- 0333 777 8575
- info@carecheck.co.uk
- carecheck.co.uk
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We had a really positive experience…
We had a really positive experience using this DBS checking company. The whole process was handled quickly and efficiently, which made a big difference when we needed things turned around fast.
Care Check were responsive, helpful, and easy to deal with at every stage. Any questions we had were answered promptly and clearly, and they kept us updated throughout.
Highly recommend them to anyone looking for a reliable and professional DBS service, in particular Ben who sorted the queries I had.

Reply from Care Check Ltd
It was good ,she was helpful,Rebecca
It was good ,she was helpful,Rebecca

Reply from Care Check Ltd
I contacted Care Check for some advice…
I contacted Care Check for some advice regarding DBS checks and got a swift reply from Lily Mazgajczyk who very kindly gave me all of the information I required which really helped me and my organization out. Thank you so much!

Reply from Care Check Ltd
I’m giving this review to the person…
I’m giving this review to Alisha Hewlett-Byrd who answered my call. She was very kind and helpful and assisted me with everything l needed. Great service.

Reply from Care Check Ltd
Excellent support from Alisha
Excellent support from Alisha. She was professional from the moment the call was answered, provided clear answers to all my questions and made sure the issue was fully resolved before ending the conversation. A very positive experience. Thank you Alisha

Reply from Care Check Ltd
Excellent customer service
Excellent customer service. Super friendly and efficient. My query was resolved in just a few minytes.

Reply from Care Check Ltd
Great and prompt service
Great and prompt service. Understanding the problem and clear communication.

Reply from Care Check Ltd
Double charge
I had a query which I was double charged for. I emailed Amy Hall-Cook and she was very prompt in responding to my query. She was very empathetic towards the situation.
She came back to me and resolved the query first time round. I couldn't be more grateful to her.
Thank you Amy Hall-Cook for your continued amazing customer service and effort, a true asset to the Carecheck.

Reply from Care Check Ltd
Emily W was such a great help for me…
Emily W was such a great help for me when we had some issues come in with a DBS application -- she was quick, knowledgeable and friendly. Thank you so much!

Reply from Care Check Ltd
helpline support
Called the helpline and spoke with Alisha and she was very helpful and efficient.

Reply from Care Check Ltd
Emily W is efficient offers excellent customer service.
I highly recommend this service and I would like to thank Emily W in particular for excellent customer service. Emily has been extremely helpful and efficient. We will continue to use this service for our employees. thank you.

Reply from Care Check Ltd
I would like to highlight the excellent…
I would like to highlight the excellent service provided by Emily W. Her assistance was quick, efficient and very friendly at all times. I felt very well looked after and I am truly pleased with the experience. Without a doubt, a high-quality service. The process is really easy!

Reply from Care Check Ltd
Really knowledgable and helpful advisers
Always really knowledgable advisers if you have to call them. Chloe was particularly helpful in sorting out a few problems which meant an enhanced certificate was then issued. I would definitely recommend Carecheck.

Reply from Care Check Ltd
Emily W was amazing!
Emily W was amazing! She clarified all the doubts I had about the checking requirements and the responses were also very quick. She was very helpful and very friendly, thank you so much!

Reply from Care Check Ltd
Emily W was both knowledgable and quick…
Emily W was both knowledgable and quick to respond. I would highly recommend learning care effective and professional

Reply from Care Check Ltd
I use Care Check to ensure we are…
I use Care Check to ensure we are compliant for different contracts that we hold.
When I took over doing DBS checks from a different employee Jessica made the transfer seamless!
She was just an email away- and answered any question I had, no matter how ridiculous, quickly and efficiently.

Reply from Care Check Ltd
A pleasure to deal with Lily today
A pleasure to deal with Lily today! Really helpful, with quick and informative replies, thank you!

Reply from Care Check Ltd
I had emailed the company and LILY had…
I had emailed the company and LILY had replied with excellent advice which helped me a lot, the replies were very fast and that’s what is amazing!

Reply from Care Check Ltd
Amazing customer service
Rebecca Montandon took my call. Rebecca was kind, patient and very helpful. Not only were all my queries resolved but she took the time to talk me through how to use the account step-by-step, sent me guidance videos for future use and advised I could reach out to her or the team for any further queries. Really felt she went above and beyond to help me :)

Reply from Care Check Ltd
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