Paysafecard submitted, but no BTC payout after days
I submitted a 150 CHF Paysafecard to CardLuna on 24 August 2026. Their website states that verification should take approximately one hour and that 127.50 CHF would then be paid out in BTC to my wallet.
It has now been more than two days, but I have received no Bitcoin and no meaningful response from customer support. The Paysafecard balance is now showing as zero, while the CardLuna transaction remains stuck on “In verification.”
I have screenshots and the transaction reference as evidence. At this point, I am extremely concerned about whether my funds will ever be paid out.
I am leaving this 1-star review to document my experience and warn other users to exercise extreme caution until this issue is resolved.
Transaction reference: sale-1787578485828




