Cardi Health Reviews 

352
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 153 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the platform extremely easy to navigate, appreciating the straightforward setup process and quick account creation right from the start. Many people also mention that the daily meal plans, helpful health reminders, and tracking features are very useful for their daily routine. Some reviewers were not happy with unexpected subscription charges, stating they experienced automatic renewals without receiving any prior notification from the company. Furthermore, several users noted that the food choices offered limited variety and unfortunately did not match their specific personal dietary needs.

What people talk about most

User experience

Clients share positive opinions on user experience, noting that sign-up is a breeze and the application is... See more

Product

People report ambiguous experiences with product, noting both appealing features and notable limitations.... See more

Application

Reviewers mention ambiguous feedback about app, with opinions widely divided on its overall value and... See more

Subscription

Reviewers highlight ambiguous aspects of subscription, expressing frustration over unexpected auto-renewals... See more

Payment

Customers consistently express deep frustration and dissatisfaction with unexpected and unauthorized... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have just started using the app. So far I love the way it is set up and how it helps me keep track of my blood pressure, heart rate, weight, steps, medication, etc. The ability to print out report... See more

Company replied

Rated 4 out of 5 stars

Only my 1st day, but I like the meal ideas & the alternate choices. I do think there should be a spot to add something that is not included, as that may happen, especially if you are attending a dinn... See more

Company replied

Rated 4 out of 5 stars

Easy to navigate the app. Recipes are good but I wish there was more variety and that I had the ability to access all recipes at each lunch/dinner rather than a limited selection.

Company replied

Rated 4 out of 5 stars

I don’t care for the “additional” offers within the signup process. Just want the app. Maybe offers could be sent in another email

Company replied


Company details

  1. Home Health Care Service
  2. Cardiologist
  3. Community Health Centre
  4. Health Consultant

Written by the company

Meet Cardi.Health, the cardiovascular health app that instantly and accurately reacts to your heart condition changes, provides real-time insights and generates doctor reports.


Contact info

3.7

Average

TrustScore 3.5 out of 5

352 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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3.7

All reviews

(352)

144 reviews in the last 12 months

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Rated 1 out of 5 stars

Basic information

Basic information, I was expecting more specialist support!

I paid for the app & once I saw the basic info, I requested a refund, only to be told refunds are only given for technical difficulties! Don’t waste your money on this! I had just found out that my cholesterol has gone up, so decided I wanted more knowledge! Most of this is useless, basic repetitive food advice, workout advice if you pay extra! Reminder for meds, basically it is another app which stores info from your health app & results! Nothing special! The info it gives in is basically what you can google for free!

7 May 2025
Unprompted review
Cardi Health logo

Reply from Cardi Health

Thank you for sharing your concerns. We’re sorry to hear the app didn’t meet your expectations. Our goal is to provide valuable tools and support for a range of health needs, but we understand it may not be the right fit for everyone. We appreciate your feedback and will keep it in mind as we continue improving the app. If you have any further questions or need assistance, please reach out to our support team at hello@cardi.health.

Rated 2 out of 5 stars

Subscription choice is not as it seems

The app itself is easy to use and helpful. I found the meals very repetitive.
My bugbear is I purchased the 4 month plan. Surely this means your subscription ends in four months. To my surprise I found a £71 charge on my card today from UAB group after much hunting I figured out what it was. I then try to cancel the subscription and the cancellation window opens for a second the a new window saying error try again. Been trying for most of the day to no avail. Have yet to find a way to contact Cardi health. Not pleased at all!!!!

Update, 26th May 2025
The app still shows error try again when you try to open manage subscription tab.
I do 100% believe this is not an error but done by design to make it difficult to cancel or change your subscription. Bad form Cardi Health.

5 May 2025
Unprompted review
Cardi Health logo

Reply from Cardi Health

We’re very sorry to hear about the trouble you’ve experienced with billing and cancellation. Please contact our support team directly at hello@cardi.health so we can urgently assist you with your subscription and resolve this issue as quickly as possible. We appreciate your patience and hope to make things right.

Rated 1 out of 5 stars

After I typed in my credit card number

Addendum: I emailed Cardi Health immediately after it happened. They said they canceled my account and would refund me. I haven’t seen the refund on my credit card yet, but it’s still early.

After I typed in my credit card number, I immediately decided that I wanted to read more about it. So I exited out of the app. I never agreed to anything or policies or whatever. After reading everyone’s complaints, I immediately checked my credit card and I’ve already been charged! I’ll be requesting a refund tomorrow, but am worried I won’t have any luck!!!

3 May 2025
Unprompted review
Cardi Health logo

Reply from Cardi Health

Thank you for sharing your experience — we understand how frustrating this must be. It’s good to hear you’ve already been in contact with our team and that a refund was promised. Please allow a few business days for the refund to reflect on your account, as processing times can vary by bank. If you don’t see it soon or need further assistance, don’t hesitate to follow up with our support team at hello@cardi.health. We're here to help and committed to resolving this for you.

Rated 5 out of 5 stars

Easy to use but too much repetition on…

Easy to use but too much repetition on meds. Will have to see if I can find how to change that.

30 April 2025
Unprompted review
Cardi Health logo

Reply from Cardi Health

Thank you for your feedback! We're glad you find the app easy to use. We appreciate your note about the medication reminders and will share it with the team. If you need help adjusting those settings, our support team is happy to assist!

Rated 2 out of 5 stars

Wondering if this a scam

Wondering if this a scam, charged my card but no information has showed up in my email

26 April 2025
Unprompted review
Cardi Health logo

Reply from Cardi Health

Thank you for bringing this to our attention. We're sorry to hear about the confusion and inconvenience you've experienced. Please contact us directly at hello@cardi.health, and we'll assist you further!

Rated 5 out of 5 stars

An amazing program

I am impressed with the number of offers we receive to reach out with questions or help. The app is amazing, and so far I have maneuvered well. Even though I just started, I feel I have found the answer to my weight issues. The recipes are incedible; packed with flavors using seasoning I never would have experimented with. I haven't yet figured out how to print the recipes and have depended on using my phone in the kitchen to follow along.

28 April 2025
Unprompted review
Cardi Health logo

Reply from Cardi Health

Thank you for your wonderful feedback! We're delighted to hear you're enjoying the app and discovering new flavorful recipes. We appreciate your suggestion about printing recipes and will definitely take it into consideration to improve user experience. If you have any questions or need assistance, don’t hesitate to reach out — we’re here to support you every step of the way!

Rated 4 out of 5 stars

I wish I could edit recipes when…

I wish I could edit recipes when logging meals. I don’t always have every ingredient and need to edit.

22 April 2025
Unprompted review
Cardi Health logo

Reply from Cardi Health

Thanks for the great feedback! Being able to customize recipes when logging meals sounds like an awesome idea. Swapping ingredients and adjusting quantities would definitely make the app more flexible and user-friendly.

Rated 5 out of 5 stars

Helping with Afib recovery

Like the ability to take medication intakes, measurements for blood pressure & heart rate. As I was just in the hospital and treated for Afib, this app has been incredibly helpful in my recovery.

3 April 2025
Unprompted review
Cardi Health logo

Reply from Cardi Health

We’re glad to hear the app is supporting you through your recovery. Tracking medication and vital signs can make a big difference - wishing you continued progress and good health!

Rated 1 out of 5 stars

Cancelled the App on numerous occasions…

Cancelled the App on numerous occasions and they keep taking the money each month until i removed all my money from my account. They continued to try and take funds acknowledging they got my cancellation email. Not recommended at all - Paul

4 February 2025
Unprompted review
Cardi Health logo

Reply from Cardi Health

We’re very sorry to hear about the issues you experienced with your cancellation. Please know that we take these matters seriously and strive to ensure all cancellations are processed promptly. If you’ve already contacted us with cancellation requests, we’d like to review your case personally to resolve any misunderstandings or technical errors.

Rated 1 out of 5 stars

Cardi Health advertised try it for 14…

Cardi Health advertised try it for 14 days free. On the second day I canceled the subscription, did not like the app and they ask for alot of money for different products etc. They charged my credit $66.00 and told me I cannot get a refund, because the only way I could get a refund if the app is not working. What a rip off.

26 March 2025
Unprompted review
Cardi Health logo

Reply from Cardi Health

We’re sorry to hear about your experience. Our free trial is designed to give users a risk-free chance to explore the app, and we clearly outline the terms, including subscription and refund policies. While we understand your frustration, refunds are typically only provided if there is a technical issue preventing app use. We appreciate your feedback and will continue working to improve transparency and user experience. If you’d like, please contact our support team directly so we can review your case further.

Rated 1 out of 5 stars

Horrible customer service! And just want more money for everything they offer?

Within 10 min of subscribing ( and immediately charging me) I tried cancelling cus everything I was looking at was just asking for more money to get, like recipes, workout plans, etc. when subscription implies this will be included for free. I got charged for a workout plan I thot was free!). Customer service is horrible! It’s EI and they want to charge you for your questions! It makes me think that all the positive reviews aren’t legit.

19 March 2025
Unprompted review
Cardi Health logo

Reply from Cardi Health

We’re sorry to hear about your frustrating experience. Our goal is to provide clear information about what’s included with the subscription and any additional services. We understand how important transparent communication and responsive support are, and we’re working to improve both. Your feedback helps us get better.

Rated 5 out of 5 stars

I’ve been using this for a while now…

I’ve been using this for a while now and it’s been pretty good. My blood pressure’s more stable, and the meal plans actually make eating healthy feel easy.

7 March 2025
Unprompted review
Cardi Health logo

Reply from Cardi Health

We’re glad to hear the app is making a positive impact on your blood pressure and that the meal plans are helping you enjoy healthy eating. Thanks for sticking with us! If you need any support or have ideas for improvements, we’re here to help.

Rated 5 out of 5 stars

I’m actually pretty impressed

I’m actually pretty impressed. The app helps me keep track of my meds and blood pressure without too much hassle. The shopping list feature makes my grocery trips way quicker and more organized.

28 February 2025
Unprompted review
Cardi Health logo

Reply from Cardi Health

Thank you for the kind words! We’re glad to hear the app is making medication tracking and grocery shopping easier for you. We're here to support you every step of the way!

Rated 4 out of 5 stars

Been using this app for a couple weeks…

Been using this app for a couple weeks now and honestly, it's pretty solid. Tracking my BP is super easy and the meal plans aren't bad at all. Definitely feeling healthier but not gonna lie I wish there were more recipe options.

7 March 2025
Unprompted review
Cardi Health logo

Reply from Cardi Health

Thanks for the feedback! We’re happy the app is helping with your blood pressure tracking and that you’re feeling healthier. We’re always working on adding more recipe options, so stay tuned for updates!

Rated 4 out of 5 stars

I love using the app

I love using the app; it’s very helpful in keeping me on track. The reason I gave it a 4 instead of a 5 is that I only take my blood pressure once a day, but the app recommends measuring it twice. Additionally, in the “How are you feeling?” section, there should be an option for “None.”

14 March 2025
Unprompted review
Cardi Health logo

Reply from Cardi Health

Thank you for your kind words and helpful suggestions! We appreciate your feedback, and we'll take this into consideration to make the app even better for you and all our users.

Rated 1 out of 5 stars

Never signed up

Never signed up. Was still charged. Working on disputing with credit card.

6 March 2025
Unprompted review
Cardi Health logo

Reply from Cardi Health

We’re sorry to hear about this issue. Please reach out to our support team directly at hello@cardi.healtht with your account details so we can investigate and resolve the charge promptly.

Rated 1 out of 5 stars

No customer service

Quite frankly I have been using the app for a week now and my blood pressure is the exact same which is 120/80. I have no way of confirming that the blood pressure could be the exact same every single day. There is no customer service very disappointed would like my money back. Or some explanation from the company.

5 March 2025
Unprompted review
Cardi Health logo

Reply from Cardi Health

We're sorry to hear about your experience. Please contact us directly at hello@cardi.health, so we can look into your request.

Rated 5 out of 5 stars

Excellent app

Excellent app! Helps me stay on top of my heart health effortlessly.

21 February 2025
Unprompted review
Cardi Health logo

Reply from Cardi Health

Thank you! We're glad to hear the app is supporting your heart health so well. We appreciate you being part of our community!

Rated 1 out of 5 stars

Very disappointing and no refunds

Make sure this is the program that you really want before paying the cost-it’s expensive for what you get and if you cancel you will not get a refund. Very disappointed. I would NOT recommend.

25 February 2025
Unprompted review
Cardi Health logo

Reply from Cardi Health

We’re sorry to hear about your disappointment. We encourage all users to review the program details carefully before subscribing. Our refund policy is outlined at purchase, but we understand this can be frustrating. Thank you for your feedback—it helps us improve.

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