CARDETAIL Reviews 

173
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of high-quality products, often finding what they need. Many highlight the exceptionally fast and reliable delivery service, with orders frequently arriving quickly and well-protected. Reviewers also commend the excellent and professional customer service, noting helpful communication and efficient support. The smooth ordering process often includes pleasant extra touches, providing great value. However, some customers noted occasional issues with their orders, such as receiving incorrect connectors, unclear product compatibility descriptions, or minor product defects.

What people talk about most

Product

Customers had positive experiences with products, consistently praising the high quality and effectiveness of... See more

Delivery service

Users describe positive interactions with delivery service, consistently highlighting its speed and... See more

Service

Consumers find service to be positive, consistently describing it as fast, professional, and efficient.... See more

Quality

Customers consistently note positive experiences with product quality, with many describing products as... See more

Order

People report positive experiences with order, with many customers expressing satisfaction and stating they... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The YouTube videos of Vermijl Car Detail (which are very addictive ;-) ) got me into the Car Detail webshop. Broad range of great products. Quick delivery even when ordered from outside Belgium. Excel... See more

Company replied

Rated 5 out of 5 stars

Everything went exactly as described on the website. The package was well protected, carefully packed, and even included a small gift. They shipped to Portugal without any issues. Five-star service!

Company replied

Rated 5 out of 5 stars

Outstanding shop! "This is a truly amazing store! They have a huge selection of products, and everything I needed was actually in stock and ready to go. On top of that, the prices are excellent—defin... See more

Company replied

Rated 5 out of 5 stars

Ordered a couple already at Cardetail. Always fast shipping and great products. With the last order, the chassis cleaner, there was a small issue; One of the linkages had a leak. Communication was... See more

Company replied


Company details

  1. Auto Chemistry Shop
  2. Car Accessories Store
  3. Car Detailing Service
  4. Car Equipment Accessories Store

Written by the company

CARDETAIL - De webshop en winkel voor premium auto detailing producten van bekende topmerken. Alles voor het reinigen, behandelen en beschermen van het exterieur en het interieur van je auto.


Contact info

4.9

Excellent

TrustScore 5 out of 5

173 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(173)

166 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great stuff!

Recurrent customer.
- Precise description of goods and detailed descriptions on how to use chemicals, with links to complementary products,… Interesting and efficient.
- Fast shipping, excellent packaging, overall impeccable service.
Will be happy to order again!

29 January 2026
Unprompted review
CARDETAIL logo

Reply from CARDETAIL

Hello Erik, thank you so much for your review! We’re thrilled to hear that you find our product descriptions and usage guides helpful. We put a lot of effort into making sure our customers have all the info they need.

It’s always a pleasure serving a returning customer, and we look forward to getting your next order to you just as quickly!

Kind regards,
Eddy | CARDETAIL

Rated 5 out of 5 stars

Top Notch... Period!

I can't say anything bad about Cardetail... TOP NOTCH webshop!!! Proud customer since 2020 😊

30 January 2026
Unprompted review
CARDETAIL logo

Reply from CARDETAIL

Thank you very much Paul! It’s been an absolute pleasure serving you over the last few years. Thanks for being part of the CARDETAIL family! We appreciate you!

Kind regards,
Lennert | CARDETAIL

Rated 5 out of 5 stars

Always great

Ordered a couple already at Cardetail. Always fast shipping and great products.

With the last order, the chassis cleaner, there was a small issue; One of the linkages had a leak. Communication was great and honest about the issue and I received a replacement part. Very happy!

24 January 2026
Unprompted review
CARDETAIL logo

Reply from CARDETAIL

Hello Kevin, thank you for the kind words and for being a loyal customer at CARDETAIL. We’re sorry again for the leak with the chassis cleaner, but we're thrilled we could get that replacement part out to you quickly.

Your support means a lot to us!

Kind regards,

Taylor | CARDETAIL

Rated 5 out of 5 stars

Always great service!!!

Always great service!!!

14 January 2026
Unprompted review
CARDETAIL logo

Reply from CARDETAIL

Hello James, thank you so much! We love hearing that you had a great experience. Thanks for the 5-star review!

Kind regards,
Eddy | CARDETAIL

Rated 5 out of 5 stars

Top !

Vraiment top ! 👍

17 December 2025
Unprompted review
CARDETAIL logo

Reply from CARDETAIL

Thank you so much for the positive feedback and for your 5-star review!

Kind regards,
Lennert | CARDETAIL

Rated 5 out of 5 stars

Website states:

Website states:
Order before 5pm, shipped same day.
Ordered at 4:48pm.. and it did!
Package arrived at pickup point, in full, in less than 18 hours after ordering... Truly amazing!
Always correct, always in full, always on time.
What more do you need?
N1 shop!

12 December 2025
Unprompted review
CARDETAIL logo

Reply from CARDETAIL

Hi Gilles, thank you very much for your positive review! We always strive to fulfill all orders according to the promised delivery schedule! Also thank you for calling us the N1 shop, we truly appreciate it!

We look forward to serving you again soon!

Kind regards,
Eddy | CARDETAIL

Rated 5 out of 5 stars

First class service

First class service, packaging same as detailing a car exquisite!

24 November 2025
Unprompted review
CARDETAIL logo

Reply from CARDETAIL

Hello Darko, thank you so much for the fantastic review! We are absolutely thrilled you were happy with both the service and the packaging. We really appreciate you taking the time to share your positive experience.

Kind regards,
Lennert | CARDETAIL

Rated 5 out of 5 stars

Everything is delivered within 24h

Everything is delivered within 24h. Packaging is good and safe. Very very good store

19 November 2025
Unprompted review
CARDETAIL logo

Reply from CARDETAIL

Hello David, we are absolutely thrilled that you had such a very very good experience with us. Getting your order to you safely and quickly is always our top priority.

Thank you so much for taking the time to share your positive feedback about the delivery speed and packaging. We really appreciate your support!

Kind regards,
Lennert | CARDETAIL

Rated 5 out of 5 stars

Great experience!

I have ordered several times, it has always been great. Careful and safe packaging and fast delivery. Helpful and kind service. I can only recommend!

10 November 2025
Unprompted review
CARDETAIL logo

Reply from CARDETAIL

Hello, thank you so much for taking the time to leave such a kind and positive review. We are absolutely thrilled to know that you've had consistently great experiences with your orders and that you can only recommend us! We truly value your repeated business.

Kind regards,
Lennert | CARDETAIL

Rated 3 out of 5 stars

Ordered M22 to Karcher couplings and…

Ordered M22 to Karcher couplings and ended up getting the wrong connectors. I reached out to ask for which connecters I needed and I never heard from them. I had to order quick release connectors until I had the right ones and I'm not able to return the ones I didn't need.

30 October 2025
Unprompted review
CARDETAIL logo

Reply from CARDETAIL

Hello Anthony,

Thank you for your feedback. We want to confirm that we did reply to your email offering help to find the correct adapter. Please make sure to check your spam folder if you haven't seen it.

Additionally, you are welcome to return the incorrect couplings you ordered. Please reply to our email or contact customer support for return instructions.

We are committed to helping you find the right parts.

Lennert
CARDETAIL

Rated 5 out of 5 stars

Everything was perfect!!!

3 November 2025
Unprompted review
CARDETAIL logo

Reply from CARDETAIL

Hello Maciej, that's fantastic to hear! Thank you so much for taking the time to share your feedback. We are absolutely thrilled that everything was perfect for you!

We look forward to welcoming you back again soon.

Kind regards,
Lennert | CARDETAIL

Rated 5 out of 5 stars

Rewiev

Great dealer,excellent stuff,many options in terms of advising,fast shiping,happy to order from CARDETAIL,will do it again defenetly!!

3 November 2025
Unprompted review
CARDETAIL logo

Reply from CARDETAIL

Hello, thank you so much for taking the time to share your positive experience. We're delighted that you found our selection to be great, our advice options helpful, and our shipping fast.

Knowing that you're happy with your order and plan to order again means a lot to our team! We look forward to serving you in the future.

Kind regards,
Lennert | CARDETAIL

Rated 5 out of 5 stars

Great experience!

The YouTube videos of Vermijl Car Detail (which are very addictive ;-) ) got me into the Car Detail webshop. Broad range of great products. Quick delivery even when ordered from outside Belgium. Excellent customer service (I received a broken product and got a new one very quick after having contact with Lennert). Will definitely order again in the near future.

22 October 2025
Unprompted review
CARDETAIL logo

Reply from CARDETAIL

Hello, thank you so much for your kind words! We’re thrilled to hear that our YouTube videos inspired you to visit our webshop and that you’re happy with both the product range and our service.

We always aim to provide fast delivery and the best possible support, so it’s great to know that your experience reflected that. We truly appreciate your trust and look forward to welcoming you back soon for your next order.

Kind regards,
Eddy | CARDETAIL

Rated 5 out of 5 stars

Altijd perfect!

24 October 2025
Unprompted review
CARDETAIL logo

Reply from CARDETAIL

Hi Tom! Wat leuk om te horen! Hartelijk dank voor je vertrouwen in onze webshop. We kijken ernaar uit om je de volgende keer weer net zo goed van dienst te zijn! Veel plezier met de aangekochte detailing producten!

Vriendelijke groeten,
Lennert van CARDETAIL

Rated 5 out of 5 stars

Excellent dealer and efficient

Excellent dealer and efficient!
Booked from France while I had other dealers in France but preferred the expérience with this company!

14 October 2025
Unprompted review
CARDETAIL logo

Reply from CARDETAIL

Hello, thank you so much for your kind words! We’re delighted to hear that you chose to book with us all the way from France and that you enjoyed your experience. We truly appreciate your trust and look forward to welcoming you again in the future!

Kind regards,
Lennert | CARDETAIL

Rated 5 out of 5 stars

Fast shipping,great service 👌

15 October 2025
Unprompted review
CARDETAIL logo

Reply from CARDETAIL

Hello Rudy, thank you for your kind words! We're thrilled to hear you had a great experience with our service and that your order arrived quickly. We truly appreciate your support and hope to serve you again soon!

Kind regards,
Lennert | CARDETAIL

Rated 5 out of 5 stars

Always good service at cardetail

Always good service at cardetail. Helps you always when you need something

11 October 2025
Unprompted review
CARDETAIL logo

Reply from CARDETAIL

Hi Cai! Thank you so much for your kind words! We're really happy to hear that you’re satisfied with our service. It’s always a pleasure to help you out whenever you need something. We truly appreciate your support!

Kind regards,
The CARDETAIL Team

Rated 5 out of 5 stars

Request and ask

Hi Vermijl,

I really like your webshop and videos. I order a lot from you. Can you give me some discount? 😀 Have any information about the active pressure washer 2.3?

Best regards

Gábor

7 October 2025
Unprompted review
CARDETAIL logo

Reply from CARDETAIL

Hi Gábor,

Thank you so much for your kind message and for being such a loyal customer. We really appreciate your support!

We’re happy to hear that you enjoy our webshop and videos. Regarding your question about the Active Pressure Washer 2.3; pre-orders have recently opened, and we expect the product to be available by the end of December. Regarding a possible discount, could you please reach out to us via email at info@cardetail.be? Our team will be glad to help you with detailed information and any available offers.

Looking forward to hearing from you!

Kind regards,

Eddy | CARDETAIL

Rated 5 out of 5 stars

I've ordered from several different car…

I've ordered from several different car detailing brands/companys across europe but this is by far the best. The products was extremely well packed and protected in the package and delivered very fast.

7 September 2025
Unprompted review
CARDETAIL logo

Reply from CARDETAIL

Hello Mikael, thank you so much for your positive feedback! We're thrilled to hear that you had such a great experience and that our packaging and fast delivery stood out to you. We truly appreciate your support and can’t wait to serve you again soon!

Kind regards,
Lennert | CARDETAIL

Rated 5 out of 5 stars

Great help from real people

Asked for product advise on power washing adapters and they came through with all the info I needed. No chatbots, no phone menus. Just very helpful information from a real person who knows their stuff!

I always order all my detailing stuff from here.

11 August 2025
Unprompted review
CARDETAIL logo

Reply from CARDETAIL

Hello Stephan, thank you for sharing your experience and for your positive feedback! We're thrilled to hear that our team was able to provide you with the helpful information you needed.

Kind regards,
CARDETAIL Team

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