CardCash.com Reviews 3,589

TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Evaluating 155 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the ease of using the website to buy and sell gift cards, often finding the process quick and efficient. People frequently mention receiving payments promptly and saving money through the platform. However, some people were dissatisfied with the customer service, reporting issues with responsiveness and resolution of problems. There are also instances where customers experienced difficulties with payments, product acceptance, or transactions being flagged as fraudulent, leading to frustration and delays.

What people talk about most

Payment

Consumers find payment to be ambiguous, with some reporting quick and easy transactions, receiving payments... See more

Product

Reviewers mention ambiguous feedback about product. Many customers report positive experiences, such as quick... See more

Customer service

Users describe negative interactions with customer service. Many reviewers report long wait times, unhelpful... See more

Website

People report ambiguous experiences with the website. Many reviewers express dissatisfaction, citing issues... See more

Price

Reviewers highlight ambiguous aspects of price. Many customers appreciate the opportunity to save money, with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Writing a quick positive review to offset some of the negative ones. I'm a very skeptical person who held an unwanted gift card from JCPenny since Christmas of 2024. I researched many gift card exchan... See more

Rated 4 out of 5 stars

E gift cards are great, no need to wait although cards by mail come quickly. Like to see higher percentages on some cards without such high purchase number of cards needed to buy.

Company replied

Rated 1 out of 5 stars

Two attempts to buy Carnival gift cards denied due to fraud alerts . Both are legitimate credit cards owned by me. the gist of several days of back and forth emailing these people is that they need a... See more

Company replied

Rated 1 out of 5 stars

On Tuesday May 27th I “placed an order” to sell my Apple e-gift card (value 25 dollars) since I don’t have much use for it I sold it to CardCash.com, it’s still under “review” while the website says... See more

Company replied


Company details


Contact info

3.0

Average

TrustScore 3 out of 5

4K reviews

5-star
4-star
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2-star
1-star

Replied to 78% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

What was I charged a one dollar…

What was I charged a one dollar transaction fee ?

18 June 2025
Unprompted review
CardCash.com logo

Reply from CardCash.com

Thank you for reaching out to us. I’m happy to clarify this matter for you.

What you're seeing is not a charge, but a temporary pending authorization hold. This type of hold typically disappears from your account within a few business days, depending on your bank’s processing time.

If you have any questions or concerns in the meantime, please don’t hesitate to reach out to us — we’re happy to help.

Rated 5 out of 5 stars

Great value and instant delivery

Great value and instant delivery. I was able to use my PayPal account for more secure payments.

7 May 2025
Unprompted review
CardCash.com logo

Reply from CardCash.com

Thank you for your wonderful feedback! We’re glad you enjoyed the great value and instant delivery. We appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Saved a little money

I was able to save about $140 on our Carnival cruise by buying the Carnival gift cards.

9 June 2025
Unprompted review
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Reply from CardCash.com

Thank you for sharing your experience! We’re so glad you were able to save $140 on your cruise with the gift cards. Enjoy your trip, and we look forward to helping you save again in the future!

Rated 5 out of 5 stars

Restaurant Macaroni Grill

I was at a restaurant Macaroni Grill. I checked your website, found gift cards at 39% discount and while we were eating, I bought them, received them to my account and was able to save lots of $$$

8 June 2025
Unprompted review
CardCash.com logo

Reply from CardCash.com

Thank you so much for your wonderful review! We're happy to hear that you enjoyed your visit at the restaurant and were able to take advantage of our discounted gift cards—what a smart move! Saving while enjoying a delicious meal is always a win. We look forward to welcoming you back again soon for more great food and great deals!

Rated 5 out of 5 stars

Trustworthy and swift instant delivery

Been using this site a lot over the last couple of years. Swift delivery and can be trusted.

6 June 2025
Unprompted review
CardCash.com logo

Reply from CardCash.com

Thank you so much for your continued support over the years! We're thrilled to hear you've found our service trustworthy and our delivery consistently fast. It means a lot to know we're helping make things easier (and more affordable) for you.

Looking forward to serving you again soon!

Rated 3 out of 5 stars

I sold 3 gift cards received money for…

I sold 3 gift cards received money for first one other two still in review makes no sense

6 June 2025
Unprompted review
CardCash.com logo

Reply from CardCash.com

I looked into your orders and wanted to provide you with an update.

I see that your first order was processed automatically. However, your second order was flagged by our system, it was submitted over the weekend and required manual review. As a result, it was only processed for payment this morning after our team had a chance to review it.

We appreciate your patience and understanding. If you have any further questions, feel free to reach out.

Rated 5 out of 5 stars

You get your money fast and the payout…

You get your money fast and the payout percent is good. Highly recommend.

26 March 2025
Unprompted review
CardCash.com logo

Reply from CardCash.com

Thank you so much for the great review! We’re glad to hear you were happy with the fast payouts and found our rates competitive. Your recommendation means a lot to us!

We appreciate your support and look forward to working with you again.

Rated 5 out of 5 stars

Quick and easy

This was a quick and easy process and was done in the time was given. Submitted on June 1 and got processed 2 days later. Funds will be in my account in 1 day.

2 June 2025
Unprompted review
CardCash.com logo

Reply from CardCash.com

Thank you for the great feedback! We're so glad to hear the process was quick and easy for you — that’s exactly what we aim for. It’s great to know everything was processed on time and that your funds are on the way.

We appreciate you taking the time to share your experience and look forward to helping you again in the future!

Rated 5 out of 5 stars

It was a little scary purchasing a $500…

It was a little scary purchasing a $500 Carnival Cruise gift card for $465 on a website I've never heard before. So i went through the Carnival online checkout until I got to the payment, and then switched tabs to buy the gift card and a few minutes later, it was available in my email and I typed the number and pin on the Carnival website and it worked. It reminds me of how people sell their sports tickets to trusted online exchanges so they can get some cash back for a ticket they won't use, and the buyer gets a discount as well. And Cardcash is the trusted middleman site. I'm now looking at all the other businesses listed here for opportunities to save, from fast food to department stores.

29 May 2025
Unprompted review
CardCash.com logo

Reply from CardCash.com

Thank you so much for your thoughtful and detailed review! We completely understand the initial hesitation, and we're so glad to hear that everything went smoothly and the cruise gift card worked just as expected. We’re proud to be that trusted middleman that helps people save while also helping others recoup unused value. It’s great to hear you’re exploring more savings opportunities with us—from fast food to department stores. We truly appreciate your trust and look forward to helping you save even more in the future!

Rated 5 out of 5 stars

Quick and easy

Quick and easy

31 May 2025
Unprompted review
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Reply from CardCash.com

Thanks so much for the great review! We're happy to hear everything was quick and easy—just the way it should be. Looking forward to helping you again soon!

Rated 5 out of 5 stars

Smooth and quick

30 May 2025
Unprompted review
CardCash.com logo

Reply from CardCash.com

Thank you so much for the 5-star review! We're glad to hear everything went smoothly and quickly for you. We appreciate your support and look forward to serving you again!

Rated 1 out of 5 stars

On Tuesday May 27th I “placed an order”…

On Tuesday May 27th I “placed an order” to sell my Apple e-gift card (value 25 dollars) since I don’t have much use for it I sold it to CardCash.com, it’s still under “review” while the website says payment to PayPal (which is option I chose) takes 1-2 days? I still haven’t gotten my money to PayPal nor do I know if they probably already used it “apparently they’re review it for fraudalent or if it’s real” but still I shouldn’t have to wait that long to get paid through PayPal.

(Yes I msg customer service they haven’t even replied back to me at all)

27 May 2025
Unprompted review
CardCash.com logo

Reply from CardCash.com

We reached out to you via Trustpilot to get more information regarding your concern, but we haven’t heard back from you.

We’d love to assist you, but we’ll need a few details to proceed—such as your name, order number, or the email address associated with your account.

We truly appreciate the opportunity to help and want to make sure you get the support you need.

Looking forward to your response!

Rated 1 out of 5 stars

I do NOT recommend Cash Card to anyone

I do NOT recommend Cash Card to anyone. If you look up reviews on other sites you will see where money balances are taken but you do not get anything in return. Then they reply with a choreographed response of they loomed into it & it's not their fault. This is flat out FRAUD. I recommend this company to my daughter for her left over WalMart gift card balance over $200. Now she's out that money because they said no refunds even though they canceled the transaction to pay her for the balance minus their fee. I will be contacting my Attorney General, the BBB & leaving tbis review on anything that has their name. You CAN NOT TAKE MONEY FROM SOMEONE & SAY NO REFUNDS....OH WE CHECKED & ITS NOT OUR FAULT

17 May 2025
Unprompted review
CardCash.com logo

Reply from CardCash.com

Thank you for reaching out to us. I understand that one of our agents has already been in contact with you. Please know that we take this matter very seriously.

Our Loss Prevention team is currently investigating the situation thoroughly. We have been in touch with the merchant and their representatives they advised that are looking into the card as well. We kindly ask for 7–10 business days to complete the review and ensure that no fraudulent activity has occurred.

We appreciate your patience and understanding during this time and will keep you updated as we move forward.

Rated 1 out of 5 stars

I verified my $300 Apple card and after…

I verified my $300 Apple card and after a few days, they said there were issues with it. I want to know what issues.

26 May 2025
Unprompted review
CardCash.com logo

Reply from CardCash.com

I looked into this matter for you. You submitted a sell order, and as part of our standard processing, we verify each card to ensure it has a balance.

Unfortunately, when we verified the card with the information you provided, the response received was 'Invalid'. As a result, your order was canceled, since we’re unable to accept invalid cards.

If you believe this is an error or have additional information about the card, feel free to reach out and we’d be happy to take another look.

Rated 1 out of 5 stars

I have been scammed out of my Home…

I have been scammed out of my Home Depot card for $250. I sent the card info two days ago and I just checked the balance it was $.12. They will not respond to me or fix the issue. Do not sell to these scammers they steal peoples gift cards and sell it to others. That’s why they have mixed reviews. All the good people he’s are from people that they are selling the cards too. I have family in law enforcement and I will make sure something is done about this.

23 May 2025
Unprompted review
CardCash.com logo

Reply from CardCash.com

Thank you for bringing this matter to our attention.

Please note that your order was submitted over the weekend and was not accessed or reviewed until we received your recent feedback. We take these concerns very seriously, and our Loss Prevention team is actively investigating the issue in coordination with the merchant involved.

We kindly ask for 7–10 business days to complete the investigation. Should we need any additional information, we will reach out directly. In the meantime, you're welcome to contact us at any point with questions or updates.

We understand how frustrating this situation must feel and that it may raise concerns about trust. Please know that we process thousands of transactions each day without issue. Our long-standing reputation is built on maintaining integrity and ensuring our customers are treated fairly.

We truly appreciate your patience and understanding as we work to resolve this matter as quickly and thoroughly as possible.


Rated 5 out of 5 stars

Never Had a Problem

I have been buying cards from Card Cash for about 2-3 years on a regular basis. I have never had a single problem with any of my cards. There are times when I use my cards after 45 days and the money is still on my card. If I had used the card after the 45 day guarantee and there is no balance then shame on me for not heeding the 45-day warranty.

15 May 2025
Unprompted review
CardCash.com logo

Reply from CardCash.com

Thank you so much for taking the time to share your experience! We're thrilled to hear that you've been a loyal customer for 2–3 years and have consistently had a smooth experience with your cards. It’s great to know that even when using cards beyond the 45-day guarantee, you've had no issues — and we appreciate your understanding of our policy.

Your feedback means a lot to us, and we're grateful for your continued trust in CardCash. If there's ever anything you need, don’t hesitate to reach out. We look forward to serving you again soon!

Rated 1 out of 5 stars

Worst company to deal with! 👎

I booked a carnival cruise and had 2 days to pay for the tickets. I found carnival gift cards on Cardcash and tried to purchase them. My payment kept declining. I tried my visa credit card, paypal, even my debit card! I do online shopping all the time and this has never happened to me.
I contacted their customer service. They simply told me my financial institution is to blame, and I needed to use another method of pay. I contacted PayPal and B of A, they both told me they didn't see any problem on their side or with my financial status. I even had my credit card company on the phone with me when I tried to purchase again! My bank confirmed it's CardCash who is declining the transaction! For 2 days I tried and couldn't get in touch with anyone that could give me an answer, finally I gave up! I guess they don't want my business. This has been the worse company to deal with. I tried to save a few bucks, I ended up wasting several hours on this company! If I could, I would give them Zero!!

21 May 2025
Unprompted review
CardCash.com logo

Reply from CardCash.com

Thank you for reaching out to CardCash customer service. I understand your frustration with your Cruise gift card purchases being marked as potentially fraudulent, and I apologize for any inconvenience this has caused.

Our gift card platform employs robust fraud prevention measures to protect both our customers and our business. Sometimes, these measures may unintentionally flag legitimate orders. Please know that this is not a reflection on you personally, but rather a necessary precaution in the gift card industry, which is unfortunately a frequent target for fraudulent activities.

To reduce the likelihood of your orders being flagged in the future, here are some tips:

1. Ensure you're using your primary email address, phone number, and payment method associated with your account.
2. Avoid using VPNs when placing orders, as they can trigger our security systems.
3. If you're a new customer, start with smaller orders to establish a purchase history with us.
4. For returning customers, try to maintain consistent order patterns and amounts.
5. Always use a single account for all your transactions.

If you're attempting to make a large purchase to pay off vacations, it might be helpful to split your order into smaller amounts over a few days. This can help our system recognize your purchasing pattern and reduce the chances of being flagged.

If you continue to experience issues despite following these guidelines, please don't hesitate to reach out to us again. We're here to help ensure you can successfully complete your purchases.

Rated 5 out of 5 stars

Works great, no problems so far.

Have purchased three cards now and they have all worked as they should with no problems.

15 May 2025
Unprompted review
CardCash.com logo

Reply from CardCash.com

Thank you so much for your kind review!
We're happy to hear that all three cards have been working perfectly for you. Your continued support truly means a lot to us. If you ever have any questions or need assistance in the future, we're always here to help. Thanks again for choosing us!

Rated 1 out of 5 stars

I went to get a quote on my $25 target…

I went to get a quote on my $25 target giftcard I filled out the form put in my card number entered my email address I hit send and I didn't give me a quote instead I just went back to the main screen I didn't think it worked so I went ahead and went to another site just to shop around for another gift card site that buys gift cards I then went on back to target.com to check my balance once again and it said card number is linked to another account. The only site that I entered my car details was cashcard.com they never paid me but went ahead and used the card. They are scammers

19 May 2025
Unprompted review
CardCash.com logo

Reply from CardCash.com

We attempted to reach out to you via Trustpilot to request some additional information, such as your name and email address, so we can assist you further. Unfortunately, we have not received a response.

We are eager to look into this matter and understand your concerns, but we need a bit more information from you to proceed. Please feel free to contact us directly with the necessary details.

We look forward to the opportunity to assist you.

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