useless information. This is a sales tool for dealers made to look like a tool for buyers. follow the money!
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See what reviewers are saying
I thought motormouth car reviews on YouTube was decent and fell for his pitch about better deal using his promo code at Carcostcanada get a new car at dealer invoice pricing. I am totally scammed. The... See more
Useless information. Looking to buy a ford mustang gt premium and its telling me that an msrp vehicle of 64 grand cost the dealership 58 grand and yet the same dealership and all other dealerships sel... See more
Company replied
(1) I'm not a member. I just tried the intro' car cost data complimentary quotation on a new car. (2) All I received for my first search was the dealer's car cost/price set by Toyota Canada. I e... See more
Company replied
Company details
Information provided by various external sources
Sign up and get free dealer invoice price reports. Save big on your next new car. Call us at 1.866.453.6995. In business since 1999, CarCostCanada® has helped over 400,000 Canadians save money while purchasing or leasing a new car. Its Better than Free®.
Contact info
5080 Timberlea Boulevard, Suite 215, L4W 4M2, Mississauga, Canada
- 1.866.453.6995
- member-support@carcostcanada.com
- carcostcanada.com
1.2
Bad
785 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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The service and quote is good
The service and quote is good, but there is still room fir negotiation. Carcost pretty much gives you the quote the dealer does not make the most profit, but would give the car away saving the headache of negotiation.
29 March 2019
Unprompted review
Reply from CarCostCanada
Thank you for your review! We are pleased to hear that you found our service useful. We always encourage our members to negotiate for the BEST price possible, even if that means negotiating for a price lower or better than what CarCostCanada provides. We strive to provide our members with all of the tools they need to negotiate, so we are always happy to hear when a members gets an amazing price on their brand new vehicle, even if it means negotiating for an even lower price than what is in your CarCostCanada report. We find it important to give our members access to invoice pricing information so that you are aware when and if you are getting an amazing deal! Negotiating for an even better price is wonderful!
Responsive and helpful!
Fast response to an earlier review I had posted regarding pricing information. A valuable and responsive service!
Vehicle: 2018 VW Golf Comfortline
29 March 2019
Unprompted review
Reply from CarCostCanada
Thank you very much for your feedback! I have gone ahead and taken a look at the manufacturer website as well as CarCostCanada's website to confirm the price difference. In this case, the prices via our website for the 2018 Golf Comfortline match perfectly with what is on the manufacturers website.
Volkswagen lists the following price for the vehicle you mentioned above:
2018 Volkswagen Golf Comfortline (5-Door Manual) From $25, 095
2018 Volkswagen Golf Comfortline (5-Door 6 Speed Auto) From $26, 495
CarCostCanada lists the following price for the vehicle you mentioned above:
2018 Volkswagen Golf Comfortline | 5-door Manual MSRP $25,095
2018 Volkswagen Golf Comfortline | 5-door Auto MSRP $26,495
We are uncertain as to where you noticed the price difference but if you contact us we would be happy to assist you. Also, to confirm, please visit the following links from Volkswagen Canada (manufacturer website) as well as CarCostCanada. You will see that the exact same MSRP's are listed.
https://build.vwmodels.ca/?vw_bp=bD14JmJwPTEmc2NyPTEmc2djPTEmcz0xJnNnaj0xJm09MCZvd2w9MSZwbz0xJmxhbmc9ZW5fY2EmeT0yMDE4JmZhPWdvbGYmbWE9Z29sZiZ0YT10cmVuZGxpbmUmdHJhbnM9MzAmZW5nPTIyJnByb3Y9T04mcHM9MSZmY2Q9MCZmbT03MiZmZj0zJmV4dD0wUTBRJmxtPTYwJmxkPTAuMDMmbGY9MyZtbD0y
https://carcostcanada.com/Canada/Prices/2018-Volkswagen-Golf/30428
Here at CarCostCanada, we ALWAYS ensure that we have the exact same prices listed directly from the manufacturer. We want our members to go into the dealership confident and armed with information that is 100% accurate so you can count on the MSRP's in our reports to always be correct. Thanks again
Did not direct Carcost to contact…
Did not direct Carcost to contact dealers and pass along my contact information. Seems like they are serving the dealerships not me
27 March 2019
Unprompted review
Reply from CarCostCanada
Thank you for your review! Here at CarCostCanada, it is our duty and priority to provide our members with as must assistance possible to make the purchase process seamless and hassle-free. We found that providing a recommended dealer would contribute to comfort and confidence of our members. We want to ensure you, we strictly list recommended dealers to provide their wonderful assistance to our members. These dealers take part in CarCostCanada's program and are aware and happy knowing that our members will be visiting. This information can also be found in the "How it Works" portion of our website. Although there are many members who love having this option available, we do understand that our dealer referral feature may not be for everyone. We do have options available to assist you with this further. If you are interested, please reach out to us via our live chat, member-support@carcostcanada.com or 1-866-453-6995 ext 200! Thanks again for your time!
Helped us in the negotiations with the…
Helped us in the negotiations with the dealerships. You never can get an honest answer in negotiations with most dealerships.
27 March 2019
Unprompted review
Reply from CarCostCanada
So happy that we were able to provide you with the tools you need to negotiate for the best price possible! Thank you for your wonderful 5 Star Review!
CarCost removes the uncertainty…
CarCost removes the uncertainty surrounding the actual cost of automobiles to the dealership.
27 March 2019
Unprompted review
Reply from CarCostCanada
Thank you for sharing your thoughts with us Ty! Your feedback is so important to us as we strive to provide our members with security and confidence during the process of purchasing a brand new vehicle! Thanks again
got the information I needed
26 March 2019
Unprompted review
Reply from CarCostCanada
Thank you for your feedback Ron! We are happy to hear that CarCostCanada was able to provide you with the information you require for your new vehicle purchase! Thank you for your time
Excellent tool for your next car purchase
Excellent tool for your next car purchase. Good job Car Cost Canada .
26 March 2019
Unprompted review
Reply from CarCostCanada
Thank you very much for your feedback and your 5 STAR REVIEW!
I would have liked more reviews and…
I would have liked more reviews and comparison options. Have had contact from deals as a result of searches.
25 March 2019
Unprompted review
Reply from CarCostCanada
Thank you very much for sharing your thoughts with us. Your feedback is much appreciated. The thoughts and ideas of our members play a major in what contributes to the improvement of our services. Our dealer referral feature is provided for our members to provide a
hassle-free buying experience. These dealers are specially hand-picked by us here at
CarCostCanada to ensure that our members receive the best service possible. Although this is the case, we do have other options available that you may be interested in exploring with
us! One of our member support agents will be reaching out to you soon. Thanks again
Car cost gives a good starting point…
Car cost gives a good starting point for negotiating the price you’d want to pay. A lot of dealers though do not want that as a starting point; they almost always start at msrp.
One neagative with carcost- it sends your quote to the nearest dealership to you, which may or may not want to deal with that price point; let the customer choose which dealership a copy of the estimate should be sent to.
24 March 2019
Unprompted review
Reply from CarCostCanada
Hi there GK,
Thank you very much for taking the time to provide us with your thoughts on your CarCostCanada experience. Your feedback is much appreciated! The dealer referral feature was put in place by us to assist with the purchase portion of the process. We base your referred dealer on the postal code that the member enters upon registration. You are then sent not to the closest dealership to you, but the recommended dealer (a dealership that takes part in the CarCostCanada program) that is within 100 KM of your location. We do not discourage our members from visiting any dealer of choice, but we can only guarantee that your "recommended dealer" will take your CarCostCanada price report into consideration. Our new and improved price reports show full details on price mark-ups which better help us to determine and understand the mark up that the dealer applies to the invoice price. This information can be found under the "Pricing Guidance" section of your report.
CarCostCanada has not yet built relations with every dealership as they may not have reached out to us yet, but the ones that we have do take part in our program and are listed in our reports if they are within the 100 KM
An excellent car buying experience
An excellent car buying experience. I was directed to a contact at a dealership recommended by CarCost and was able to deal with the fleet manager instead of the retail advisor so there was no bs. It was completely seamless and we have a new vehicle on order from the factory costing invoice plus 3%. Bravo CarCostCanada.
23 March 2019
Unprompted review
Reply from CarCostCanada
Hi there Pat, thank you so much for your kind words. We work very hard to meet the
expectations of our members so we are very excited to hear that this experience went so
well for you! We hope to work with you again in the future!
Excellent
Excellent, when I called for advice they were great, told me how to handle myself at the dealership. I got the deal I wanted and more
23 March 2019
Unprompted review
Reply from CarCostCanada
David!! Very happy to hear that you were able to use the advice and negotiation tools we provide as well as your amazing negotiating at the dealership to get yourself the deal that you wanted! We really appreciate your 5 star rating and wish you all the best with your new vehicle, thank you!
I bought the car at the recommended…
I bought the car at the recommended dealer but I still negotiated a better deal
22 March 2019
Unprompted review
Reply from CarCostCanada
This is WONDERFUL news! We are so happy to hear you were able to negotiate for an even better deal! Thank you for your review
The information provided was thorough…
The information provided was thorough and detailed. My phone call into their office to answer a specific question was handled professionally and accurately.
My only question/concern was with how close the dealer cost was to the MSRP. The markup worked out to approx. 2% above dealer cost to arrive at the MSRP. When we went in to make the deal, we were able to double the discount, which the dealer offered after going through their offer with a fine tooth comb.
Overall, we were pleased with the help that we received from CarCostCanada. Thanks! Would highly recommend them!
21 March 2019
Unprompted review
Reply from CarCostCanada
We are very grateful for your kind words. We are so glad to hear you had a wonderful experience all the way through, from CarCostCanada online to the recommended dealer. Our wonderful member support team will always do their very in navigating and assisting our CarCostCanada members. Thank you for taking the time to share your experience with us and for your wonderful 5 star review!
well done
Slightly confused online but once I talked to a very helpful consultant I understood the process. I am in the midst of looking at two cars and the report is a very helpful tool
21 March 2019
Unprompted review
Reply from CarCostCanada
Thank you for leaving us with this amazing review! We are happy to hear that you were able to get the help you needed so that you could navigate the site and get your invoice price report(s)! Please do not hesitate to contact us if you require assistance in the future! Thanks again.
Reply from CarCostCanada
Thanks for your feedback Jian!
It was just bad in every aspect
17 March 2019
Unprompted review
Reply from CarCostCanada
Good afternoon Chris. We are very disappointed to hear that the CarCostCanada experience was not what you expected. We always intend for the experience to be wonderful especially when making such an important purchase. We would be happy to get further details from you regarding this. One of our member support agents will be reaching out to you shortly
Jetta Report
The detailed report I received was great to have and made me feel prepared for entering negotiations with the dealership. However the sites preliminarily advertising for the savings past customers have received on the car I was looking at was over inflated. This set my expectations too high, which left me feeling slightly disappointed with the report and delayed my car purchase.
17 March 2019
Unprompted review
Reply from CarCostCanada
Hi Kelly, thank you for taking the time to share your experience with us. We really do appreciate it and we are happy to hear that you found the report beneficial. The advertised savings we display on our website is determined from surveys completed by CarCostCanada members based on the amount they felt they saved on their new vehicle purchase using our report. Although you had a good experience with regards to your report(s), we also understand your disappointment. We hope you were still able to attain some wonderful savings if you have already made your purchase. Please note, we are always here to assist you if you need it! Thanks again Kelly
Reply from CarCostCanada
We appreciate your feedback, thank you for taking the time to leave us with your thoughts!
Dishonest as I had account and paid but…
Dishonest as I had account and paid but now I am being told it doesn’t exist
Abbas
4164515570
16 March 2019
Unprompted review
Reply from CarCostCanada
Hi there Abbas, thank you very much for providing your feedback. We appreciate you being a long time loyal CCC member. We are saddened to hear of your disappointment in our services this time around. I was able to pull up two separate accounts for you, none of which I saw any contact made by you to our member support agents, so we are uncertain as to where you got information of your account being non-existent. We always encourage our members to reach out to us directly through our live chat, by email at member-support@carcostcanada.com or by telephone at 1-866-453-6995 ext.200. We are always happy to help! We do want to ensure that this is cleared up and that you are able to log in moving forward. One of our member support agents will be reaching out to you shortly . Thanks again!
Excellent program on the internet
Excellent program on the internet, particularly because there usually isn’t very much real Canadian content however, this site does just that. This is a Canadian site and the reviews are excellent. The two dealers I went to for test drives of vehicles were gracious and extremely helpful. They not only honoured the car cost price but threw a few other incentives too.
16 March 2019
Unprompted review
Reply from CarCostCanada
Victoria, Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It is wonderful to hear that you were able to be provided with the excellent experience we strive to provide all our members. Thank you for choosing CarCostCanada and we wish you MANY kilometers in your new vehicle and thank you for your wonderful 5 star rating!!
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