useless information. This is a sales tool for dealers made to look like a tool for buyers. follow the money!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I thought motormouth car reviews on YouTube was decent and fell for his pitch about better deal using his promo code at Carcostcanada get a new car at dealer invoice pricing. I am totally scammed. The... See more
Useless information. Looking to buy a ford mustang gt premium and its telling me that an msrp vehicle of 64 grand cost the dealership 58 grand and yet the same dealership and all other dealerships sel... See more
Company replied
(1) I'm not a member. I just tried the intro' car cost data complimentary quotation on a new car. (2) All I received for my first search was the dealer's car cost/price set by Toyota Canada. I e... See more
Company replied
Company details
Information provided by various external sources
Sign up and get free dealer invoice price reports. Save big on your next new car. Call us at 1.866.453.6995. In business since 1999, CarCostCanada® has helped over 400,000 Canadians save money while purchasing or leasing a new car. Its Better than Free®.
Contact info
5080 Timberlea Boulevard, Suite 215, L4W 4M2, Mississauga, Canada
- 1.866.453.6995
- member-support@carcostcanada.com
- carcostcanada.com
1.2
Bad
785 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I didn’t know CarCostCanada connected with dealer.
I didn’t know CarCostCanada was connected with the car dealer. I signed up and then I got a phone call from the dealer with in a few hours.
When I signed up I just wanted how much I should pay to get a fare price. It was misleading to me.
18 April 2019
Unprompted review
Reply from CarCostCanada
Hi Craig, thank you for taking the time to provide us with your feedback, it is much appreciated. With regards to our dealer referral feature, yes, we provide our members with this service so that they can receive as much assistance as possible during the new vehicle purchase process. We know that it can be stressful at times so we put this feature in place only to offer our members as much assistance as possible. There are many members who absolutely love this feature but there are also members who would prefer to make initial contact with the dealer on their own. We have other options available for those members. We would be happy to discuss these options further with you. If you are interested, please contact us at your earliest convenience at 1-866-554-3323 ext 200 or member-support@carcostcanada.com or our live chat via carcostcanada.com
i showed that report to milton Toyota…
i showed that report to milton Toyota Sales person Mr. Rocky saw that report first time in his life .... do nothing with that report, i pay what they are asking Sienna Se 2019 model
18 April 2019
Unprompted review
Reply from CarCostCanada
Hi there Syed, thank you very much for sharing your feedback with us here on TrustPilot!
Looking at your account history, we noticed that you did not visit the recommended dealer that is listed in your report. Please note, not all dealers participate in CarCostCanada's referral program which is why it is so important for members to visit the dealer mentioned in their report. Dealers that do participate in the program are trained by CarCostCanada specialists to understand the report and provide pricing guidance according to the model the member has selected and are happy to work with the member to make a great deal. Sometimes we find dealers and sales people who do not participate in our program try to diminish the value of your price report in an effort to make you purchase a vehicle at the sticker price (which is the price non CarCostCanada members are provided with). We stand by the accuracy of our price reports and we know the recommended dealers work hard to honor the pricing guidance.
CarCostCanada is great!
The data provided by CarCostCanada is incredibly helpful. I was able to negotiate a very good deal because of it. Above all, the service is free!
18 April 2019
Unprompted review
Reply from CarCostCanada
We are so happy to hear about the wonderful experience you had with CarCostCanada's services and even more happy that you took the time to share your experience with us . Thank you very much for your time and happy driving!
Saved me at least 1500 off of new…
Saved me at least 1500 off of new MAZDA. Dealer was familiar with the company and readily agreed to 1% over cost. Smooth process that I would recommend to anyone.
17 April 2019
Unprompted review
Reply from CarCostCanada
Wonderful savings Robert and what an amazing mark-up! It is great to hear that you experienced such a smooth process and got the vehicle that you wanted! That you very much for your recommendation. Happy driving Robert!
CarCost Canada was a great asset in…
CarCost Canada was a great asset in negotiating a new vehicle deal with their recommended dealer. I looked at 2 different vehicles at a two other dealerships I had bought from in the past and made the final purchase at Finch Hyundai, who they recommended. Great buying experience with Danny Chervonyi at Finch!!!
17 April 2019
Unprompted review
Reply from CarCostCanada
Thank you so much Bob, we are happy to hear about the great experience you had with CarCostcanada and your Recommended Dealer! We are also very glad to hear that you found CarCostCanada an asset and a useful tool throughout your buying process!
good report
Dealer cost and retail prices are both displayed in an easy to read format. I am happy with Car Cost Canada
16 April 2019
Unprompted review
Reply from CarCostCanada
Thank you very much Dale! Such a pleasure speaking with you!
This was the easiest experience I’ve…
This was the easiest experience I’ve had with buying a car. I felt the price was very fair. I am quite happy!
15 April 2019
Unprompted review
Reply from CarCostCanada
Wow! Such wonderful news. We are so pleased to hear how happy you are with the experience you had with CarCostCanada. We truly hope you enjoy your brand new vehicle! Best regards
CarCost Canada provides a helpful service to prospective car buyers
CarCost Canada does provide what it says it will, and in a very quick, easy to read format. That’s the good part. However, what I didn’t like were the two phone calls I received from a local auto dealer to entice me into coming to their dealership to check out the model of car I was researching. (Id already done that) Most prospective car buyers would have, or are in the process, of doing their own research , and know where their local dealers are without having to be
hassled by salesman.
I think it would be better if CarCost would provide the option for their customers to receive a call from a local dealer vs. Them passing on your contact information.
15 April 2019
Unprompted review
Reply from CarCostCanada
Hi there John, thank you very much for taking the time to provide us with such a wonderful review. We truly understand where you are coming from and appreciate the constructive feedback. Member feedback is so important to us as it helps us build and improve based in the thoughts of our members.
Although we have members who do require the assistance from a dealer, we are also aware that there are some members who may have already taken these steps on their own which is why we do provide a few other options for those members! If you are interested, please reach out to us at your earliest convenience and one of our member support agents would be happy to go over them with you! We can be contacted at 1-866-453-6995 ext 200 - member-support@carcostcanada.com or via our live chat through carcostcanada.com
car dealer responded with discount
14 April 2019
Unprompted review
Reply from CarCostCanada
Awesome news Eileen!
Great insight on Dealer Cost and MSRP
Great insight on Dealer Cost and MSRP. Just make sure you use your initial free look-ups wisely, after three or four you have to pay! Great website.
14 April 2019
Unprompted review
Reply from CarCostCanada
Thank you for sharing your experience with us Peter and for providing others with such useful advice!
Information provided enough for making…
Information provided enough for making a deal.
14 April 2019
Unprompted review
Reply from CarCostCanada
This is great news, we are so happy you decided to use CarCostCanada for assistance!
Very helpful when you planning buy a…
Very helpful when you planning buy a new car thanks
13 April 2019
Unprompted review
Reply from CarCostCanada
So happy to hear that you found CarCostCanada helpful to you. One of our many goals is to provide our members with as much assistance as possible when making such an important decision. We are glad we were able to help!
Great quick response
13 April 2019
Unprompted review
Reply from CarCostCanada
Thanks Francine, we are so appreciative of your 5 star rating!
Excellent site will definitely use it…
Excellent site will definitely use it in the future
Thank You
12 April 2019
Unprompted review
Reply from CarCostCanada
Thank you for your wonderful 5 Star Review! We are so happy to hear that you plan to re visit us in the future!
The CarCostCanada site worked well
The CarCostCanada site worked well, however the dealer the site picked was very slow to respond and the savings were 0.6% under the non CarCosrCanada dealer
11 April 2019
Unprompted review
Reply from CarCostCanada
Thank you for taking the time to share your review with us Jo Anne. Although you didn't have the best experience with the dealer site, we are happy to hear that you were able to find the pricing information you were looking for! Please remember, if you need any assistance from us at all, even with getting in contact with a dealer, please feel free to contact us and one of our member support agents would be very happy to assist you! Thanks again
Great and Easy
It was very easy to join and the results were there right away. Would definitely use them again.
11 April 2019
Unprompted review
Reply from CarCostCanada
Thank you PK, we are excited to hear that you found the website useful and easy to navigate! We are looking forward to working with you again in the future!
telephone help line was great
10 April 2019
Unprompted review
Reply from CarCostCanada
Thank you very much for your kind words. We are so happy to hear that you found our customer support line helpful!
Not accurate numbers.
Not accurate numbers.. Delers dont negotiate on the Numbers received from your website
10 April 2019
Unprompted review
Reply from CarCostCanada
Thanks for your review. All of the MSRP's and Invoice Prices that we provide are 100% accurate. We always encourage our members to compare our MSRP with the MSRP listed on the manufacturer website and you will see that the numbers match each time. If you have any questions or concerns regarding this, we would be happy to provide you with any assistance you may need but as far as the accuracy in the numbers published, we can assure you that they are correct. Also, we do not discourage members from visiting other dealers but, please be sure to take your report in with you to your "Recommended Dealer" as they are aware CarCostCanada members will be visiting!
I need to pay to get the service.
10 April 2019
Unprompted review
Reply from CarCostCanada
Hi there, thanks for providing us with your thoughts, we appreciate your feedback! You do not "need" to pay to get the service. Upon initial sign up, our service is absolutely FREE. You are provided TWO (2) FREE price reports to price and build for any two makes and models of choice from any manufacturer listed.
There are many members who take advantage of the TWO (2) FREE reports and do not require any additional reports so the service ultimately ends up being FREE all the way through. There are some members who do require additional reports outside of the two given to start. At that point in time, you are required to upgrade to our Expert membership which is $30.00. Upgrading your membership will provide FIVE additional price reports, but you are not obligated to doing so unless you require more reports. Overall, CarCostCanada is all about providing our members with plenty of savings not only on the dealer side of things, but on ours as well which is why we provide the FREE reports to begin with and a FREE trial service without any annual fees.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.