The seed compost is wonderfully light and clean. Delivery was really fast. Too early to tell whether it improves germination, but it made me feel good tucking up the seeds in such a lovely b... See more
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Promotional 'free delivery' grabbed my attention to order a further 20kgs Biochar Soil Improver and 2kgs Biochar Biology Blend. These are the powdered gold along with biochar enhanced compost which ma... See more
The product is brilliant - far and away the best seed compost I've ever used. But ... the reason for 4 stars is the exorbitant shipping cost which increases the price substantially. Please could you... See more
web site is easy to navigate. Good range of organic products that are beneficial for the health of your soil and ultimately your plants both outside and in the greenhouse. Delivery within a few da... See more
Company details
Written by the company
Carbon Gold was established in 2007 to help mitigate climate change and support sustainable food production through the development of biochar-based products and projects which remove carbon dioxide from the atmosphere and improve soil fertility. Carbon Gold believes that biochar can play a significant role in the fight against climate change. It complements international efforts to cut energy consumption, reduce greenhouse gas emissions and resist intensive farming practices which lead to deforestation and the destruction of natural ecosystems. Our aim is to halt the global reliance on chemical fertilisers and fungicides, and reverse soil destruction – enabling people to grow the food they need to survive, and empowering communities to profit from the sale of their crops without detriment to the wider environment.
Contact info
Clevedon , BS21 9DN, Bristol, United Kingdom
- 0117 2440032
- info@carbongold.com
- carbongold.com
4.7
Excellent
88 reviews
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I ordered on the cusp of the festive…
I ordered on the cusp of the festive holidays and it was delivered yesterday, so a very good service.
It is a repeat order, as I use the product for potting on. My plants are healthy and more resilient to slug & snail attacks.
As we find ourselves in the midst of a changing climate which puts pressure on all that we grow, every little assistance that can be given them it vital.
22 December 2023
Frustrated…
I tried five times to make a substantial purchase and each time it would not let me complete the purchase so I gave up.
15 December 2023
Reply from Carbon Gold
Dear Michael Sorrell,
Thank you for taking the time to share your experience with us on Trustpilot.
We are pleased to confirm that we have received your order, and have emailed you directly to confirm this. We appreciate your choice to opt for payment via BACS and can confirm that we have now received and processed your payment, and your order has now been transferred to our warehouse for dispatch.
We understand the importance of timely delivery and would like to apologise for the delay in sending out your order. Please note that the order was placed between Christmas and New Year, which has slightly affected our usual dispatch times.
Rest assured, we are committed to ensuring your order reaches you as soon as possible. We appreciate your understanding and patience in this matter.
If you have any further queries or require assistance, please do not hesitate to contact us.
Customer Service Team
Always an excellent service and product
8 December 2023
Resolved
Everything went well in the end but paying by bank transfer (an option recommended by Carbon Gold) seems to take about a week to process, During this period you receive various messages that make you wonder if your order will actually be processed.
1 December 2023
Very prompt despatch and delivery
30 November 2023
Fast delivery 🚚 quick and efficient
29 November 2023
Delivery was very quick and efficient.
15 November 2023
It arrived quickly & intact
20 October 2023
Reasonably easy to use site and prompt…
Reasonably easy to use site and prompt delivery
25 November 2023
Speedy fulfilment of order....
Speedy fulfilment of order....
However transport costs for multiple items rather steep
20 November 2023
Excellent product
Excellent product from reliable company. Use it all the time and wouldn’t want to be without it. Really improves the quality of my poor soil.
5 November 2023
The ordering was a little difficult to…
The ordering was a little difficult to navigate but once I had placed the order it was quick to arrive and the contents look good. I tried to pay by BACS but there was a bit of confusion but once I paid by card it was straightforward
15 November 2023
Good all round
Easy to use website.Product works in my garden.Willing to deliver to remote areas.
15 November 2023
Carbon gold is a wonderful product
Carbon gold is a wonderful product. I cannot recommend it highly enough. If you want your garden to flourish this is the product for you. The range covers all needs and it is truly wonderful. Mother nature given a helping hand
4 October 2023
Brilliant product and service!
25 September 2023
Very helpful response to questions…
Very helpful response to questions about the product. I won;t know anything about the product's effectiveness until later 2024 but I have plenty of used compost to try it on.
4 October 2023
Great product, fast delivery
I love this compost and am looking forward to trying to regenerate last year's tomato compost.
Delivered quickly.
24 September 2023
Excellent products at a fair price
Excellent products at a fair price. Our order arrived the following day without being asked to pay next day delivery. Would highly recommend.
20 September 2023
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