Caramel Clothing Reviews 

286
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

It was great because I was able to find what I wanted and the staff were, as always, very helpful. They give their honest opinion on colour, style and fit so you can walk out with your purchase knowi... See more

Rated 5 out of 5 stars

Love the clothes I have purchased from Caramel. Great quality, easy to use website. Orders arrive promptly. Love everything about them plus the loyalty points (which I am accumulating) thanks

Rated 5 out of 5 stars

Excellent friendly prompt service. Quality of items was very good indeed and has been much admired by many people whilst on holiday! Staff very personable and happy to give advice on garments in terms... See more

Company replied

Rated 5 out of 5 stars

Caramel Clothing is simply a fabulous place to shop. The staff are always friendly and full of helpful advice which makes shopping there so easy and pleasurable. They notice your likes so when they of... See more

Company details

  1. Women's Clothing Store
  2. Costume Jewelry Shop
  3. Fashion Accessories Store

Written by the company

Welcome to Caramel Clothing Caramel Clothing are an independent ladies fashion boutique selling great labels including Part Two, Fransa, White Stuff, Numph, B.Young and Ichi. Caramel offer Free UK delivery on orders over £50 with same day dispatch. Next Day Delivery is also available. Our no hassle returns are processed the same day. Established in 2005 we pride ourselves on great service in our shop and on our website. SHOP NOW


Contact info

4.9

Excellent

TrustScore 5 out of 5

286 reviews

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4.9

All reviews

(286)

31 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, so pleased with my purchase and attention.

4 January 2023
Caramel Clothing logo

Reply from Caramel Clothing

Thanks for the great review

Rated 5 out of 5 stars

Sweater

The sweater arrived nicely wrapped excellent quality.arrived quickly even tho postal strike

3 January 2023
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Reply from Caramel Clothing

Thanks so much Liz

Rated 5 out of 5 stars

Beautiful fransa dress

Beautiful fransa dress. Lovely soft material and nice colours. Excellent packaging and quick delivery.

16 December 2022
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Reply from Caramel Clothing

Thanks so much. Glad you love the dress!

Rated 5 out of 5 stars

Katy Loxton scarf

I ordered a Katy Loxton scarf that was out of stock elsewhere. It arrived swiftly and nicely packed with Katie Loxton bag included for gifting purposes. I was really pleased with the service. Thank you.

8 December 2022
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Reply from Caramel Clothing

Thanks for your great review Allison

Rated 3 out of 5 stars

The price was good and delivery prompt

The price was good and delivery prompt. It is difficult to find Fransa stockists so thought I would try them. Unfortunately one garment was completely creased up and I don't think it should have been sent out in that . condition . Will be o.k once washed and ironed but it's not ideal.

29 November 2022
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Reply from Caramel Clothing

Hi Lorraine,

I am sorry that you received an an item that was not up to our usual standard when it arrived. We do usually check all items before posting and steam if necessary. I will speak to the team to make sure that we do not fall short of our usual high standards in future.

Thank you for your feedback.

Best wishes,

Sarah

Rated 5 out of 5 stars

This company is excellent to deal with

This company is excellent to deal with. Prompt delivery, unfortunately I had to return my purchase as it was far too big, even having ordered the small. I received a prompt email saying they had received my returned jumper and payment was paid into my account within three days. I would have no hesitation in purchasing from them in the future.

15 November 2022
Caramel Clothing logo

Reply from Caramel Clothing

Thank you so much for teh great review Pat

Rated 5 out of 5 stars

Love Caramel…

Ordered a skirt which arrived very promptly. Unfortunately it was too small so returned it. Very prompt and easy returns process.

17 September 2022
Caramel Clothing logo

Reply from Caramel Clothing

Thank you Diane

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