Caramel Clothing Reviews 

286
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

It was great because I was able to find what I wanted and the staff were, as always, very helpful. They give their honest opinion on colour, style and fit so you can walk out with your purchase knowi... See more

Rated 5 out of 5 stars

Love the clothes I have purchased from Caramel. Great quality, easy to use website. Orders arrive promptly. Love everything about them plus the loyalty points (which I am accumulating) thanks

Rated 5 out of 5 stars

Excellent friendly prompt service. Quality of items was very good indeed and has been much admired by many people whilst on holiday! Staff very personable and happy to give advice on garments in terms... See more

Company replied

Rated 5 out of 5 stars

Caramel Clothing is simply a fabulous place to shop. The staff are always friendly and full of helpful advice which makes shopping there so easy and pleasurable. They notice your likes so when they of... See more

Company details

  1. Women's Clothing Store
  2. Costume Jewelry Shop
  3. Fashion Accessories Store

Written by the company

Welcome to Caramel Clothing Caramel Clothing are an independent ladies fashion boutique selling great labels including Part Two, Fransa, White Stuff, Numph, B.Young and Ichi. Caramel offer Free UK delivery on orders over £50 with same day dispatch. Next Day Delivery is also available. Our no hassle returns are processed the same day. Established in 2005 we pride ourselves on great service in our shop and on our website. SHOP NOW


Contact info

4.9

Excellent

TrustScore 5 out of 5

286 reviews

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4.9

All reviews

(286)

31 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

great

Pleasant, friendly, knowledgable staff.
Great stock and choice.
a change from chain stores.

25 February 2025
Caramel Clothing logo

Reply from Caramel Clothing

Thank you Rosemary

Rated 5 out of 5 stars

Excellent customer service

Such wonderful and very personal service. The trainers were packaged and sent the same day and were received very quickly. How good it is to deal with a small company who have excellent customer service. They even wrote a little note on the receipt. Thank you.

22 February 2025
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Reply from Caramel Clothing

Hi Jacquie, thanks so much for this lovely review.

Rated 5 out of 5 stars

Top services when searching for something special

5Star couldn't be more helpful. I wanted something to go with a dress, I was about to wear to a wedding to glam it up. The ladies in Caramel came up with the idea of the perfect wrap to go with my dress,I felt very glamorous on the day.
Thanks for going the extra Mile for me. Service with a smile completed for me a lovely experience,would recommend them highly. Thanks again.

26 October 2024
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Reply from Caramel Clothing

Thanks so much for your lovely review Carol

Rated 4 out of 5 stars

Local shopping

There is always someone in the shop who is helpful and constructive but one does not feel pressured to buy.

26 October 2024
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Reply from Caramel Clothing

Thanks so much Kathryn

Rated 5 out of 5 stars

Perfect buying experience

I was looking for a specific knitted waistcoat which was in stock. I have never bought from Caramel before, but after this shopping experience, I will definitely be coming back. I received a discount for my first purchase plus free p&p. I received the item earlier than expected & it was beautifully packaged. Thank you so much 😊

26 September 2024
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Reply from Caramel Clothing

Thanks for the lovely review

Rated 5 out of 5 stars

Fantastic …

Item was excellent so was the service thank you so much a lovely garment came super quick fantastic

29 July 2024
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Reply from Caramel Clothing

Thank you Debbie

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