Car Aerial Shop Reviews 

806
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, finding items exactly as described, easy to fit, and effective, often at a reasonable price much lower than dealerships. The delivery service is frequently highlighted as quick and prompt, with items arriving on time, alongside easy website navigation and great overall service. However, some customers experienced significant delays in delivery, with items arriving much later than anticipated or not at all. A few also mentioned a lack of communication or updates regarding their order status after payment.

What people talk about most

Product

Reviewers highlight positive aspects of product, often praising its quality, ease of fitting, and... See more

Delivery service

People report positive experiences with delivery service, with many reviewers praising the quick and fast... See more

Order

Customers consistently note ambiguous experiences with order, with many reporting issues such as not... See more

Service

Consumers find service to be positive, with many reviewers expressing satisfaction and stating they would... See more

Price

Reviewers mention positive feedback about price, often highlighting that products are available at a fraction... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Really pleased with the quality, good to have two screw fixing option looks great, hope this doesn’t get stolen like the original. Delivery was rather slow beginning to think I’d been scammed but fin... See more

Rated 5 out of 5 stars

I ordered the first set of pins and didn't realise that the confirmation had gone into the span folder. I ordered another set and that also went into the spam folder. I got in touch with car aerial an... See more

Rated 5 out of 5 stars

Web site was clear and accurate for the aerial on my car. Delivered promptly and once fitted the aerial has boosted the signal strength and no more cutting out.

Rated 5 out of 5 stars

I was so glad to find a replacement car aerial for my VW UP and at a reasonable price, without paying silly money at a dealership. The aerial was easy to fit using one of the adapters supplied. I... See more


Company details

  1. Auto Machine Shop

Written by the company

The Car Aerial Shop sell a wide range of High Quality Car Aerials, Audio Parts & Accessories. Replacement car aerial masts, stereo removal tools, aerial adaptors, leads, cables, fittings and accessories are all available from our online store. We accept card payments via our secure checkout, processed by Stripe, PayPal and Google Pay. Free delivery to mainland UK, 1st Class Royal Mail, next day delivery if order placed before 2pm ( mon-fri )


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

806 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(806)

102 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Don't judge a book .

I ordered an aerial from the car aerial shop for my Renault Scenic dci and I thought it was a very reasonable price, they sent it out first class post on a Monday but by Friday it hadn't arrived so I emailed them and was a bit worried that I wouldn't see an aerial at all, but I needn't have worried because it arrived on the Monday a week later so it was the post that was the problem not the car aerial shop and I then sent an email apologising for my doubt. My aerial is excellent and I would now use them again for myself or even my family or friends.

1 February 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look