Captain Jack's Seafood Locker logo
Visit website

Captain Jack's Seafood Locker Reviews 861

•
TrustScore 5 out of 5

5.0

Restaurants & Bars
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We were impressed with our first purchase from Capt. Jacks. Great customer service, got email to make us aware of the product we were waiting for, fast shipment. My only constructive comment would... See more

Rated 5 out of 5 stars

Best crab I‘ve ever had!! Great for eating in groups, and family friendly. Everyone was really satisfied with their meal. However, some friends which are frequent customers complain about the rec... See more

Rated 5 out of 5 stars

We have been ordering from Captain Jack's for a few years now and can honestly say they are a top notch operation. We have only had one issue where the shipment was late (not their fault) and they too... See more

Rated 5 out of 5 stars

Web Site / Ease of Ordering: 5 Stars Packaging: 4 Stars Quality / Taste: 5 Stars Value: 5 Stars Ordered king crab legs from Captain Jack's Seafood Locker. The legs were clean,whole, and lar... See more

Company details

  1. Restaurants & Bars

Information provided by various external sources

Captain Jack's Seafood Locker has been locally owned and operated in Seward, Alaska for over 15 years. Captain Jack's started as a small packaging and shipping facility for sport-caught fish. Soon we recognized the demand for premium Alaskan fish and seafood by consumers around the United States. We began cultivating sources for the highest quality wild seafood Alaska has to offer. We work with select local fishing families who care about the quality of their wild Alaskan seafood products as much as we do.

Contact info

5.0

Excellent

TrustScore 5 out of 5

861 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Halibut was fantastic

Halibut was fantastic. Very fresh. Also, customer service called after I ordered and explained how I could get more fish and a cheaper shipping price. A win-win!

Thanks for everything. Will definitely order again!

13 December 2017
Unprompted review
Rated 5 out of 5 stars

Amazing!!!

I order 10lbs of the Alaskan King Crabs every year for Christmas dinner and they are a hit. The team at Captain Jack's never fails to disappoint. Deliveries are always on time and the quality of the crabs are amazing.

13 December 2017
Unprompted review
Rated 5 out of 5 stars

Great product

Great product! Free shipping if you purchase a package and you can add individual items to that package. Overnight shipping. Still completely frozen upon arrival. This is a really great way to get Alaskan seafood to you doorstep and into your freezer.

12 December 2017
Unprompted review
Rated 5 out of 5 stars

We have been purchasing products from …

We have been purchasing products from Captain Jacks for 5 years now. Never had 1 issue. These folks will do whatever they can to accommodate you . The seafood is always excellent quality and I've had multiple people who have tried some of our salmon to start ordering theirs as well.

11 December 2017
Unprompted review
Rated 5 out of 5 stars

Got the gift certificates today

Got the gift certificates today, just what I wanted, all questions I asked when I made the call were answered, and best of all I had a $10.00 off that I didn't know I had from a previous purchase!!!!

10 December 2017
Unprompted review
Rated 5 out of 5 stars

Doesn’t get any better than Captain …

Doesn’t get any better than Captain Jack’s Seafood. I save all year to get the red king crab legs for the holidays. The service and the product is amazing. There is a big difference between Alaskan crab legs and the others. Alaskan are way above the rest. If you haven’t tried Captain Jack’s, please do. They will not disappoint.

9 December 2017
Unprompted review
Rated 5 out of 5 stars

The huge crab size and amazing taste!

The huge crab size and awesome taste of this product is the best I’ve found. The dependable on-time delivery is great, and the staff (Stephanie) are personable and extremely accommodating. I’ll be back!!!

8 December 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look