Captain Cooks Casino Reviews 

5,437
TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

I had a decent win at Captain Cooks Casino but the withdrawal took over a week and then they asked for extra papers out of nowhere. The whole process felt slow and unclear from the moment I requeste... See more

Rated 5 out of 5 stars

always a pleasure playing all my favorite games i love and more. payouts are almost always in my account earlier then promised, tech support and my buddy Chip are very knowledgeable and always eager... See more

Company replied

Rated 5 out of 5 stars

Captain casino is 100 percent my number 1 online casino i love and believe the gifts and support and games are magical and lucky.. So....well 'nevermind, just join 'X' ""WoW , dont miss a chance... See more

Company replied

Rated 5 out of 5 stars

Hi I win 3000 nz dollars and only receives 2100 and nothing to do with bonus first time I have ever been short before. I have proof of the winnings . This has never happened before I always get paid t... See more

Company replied

Company details

  1. Online Casino or Bookmaker
  2. Casino

About Captain Cooks Casino

Written by the company

CaptainCooks.Casino is a premier online casino that offers players an unparalleled gaming experience.

With a focus on providing a safe and secure environment using latest encryption and security protocols, CaptainCooks.Casino is committed to ensuring that players can enjoy their favorite casino games without any worries.

Captain Cooks Casino boasts a wide range of games, including popular titles like blackjack, roulette, and slots, as well as exciting new games that are constantly being added to the site such as live dealer.

With fast payouts, amazing loyalty bonuses, and 24/7 customer support, CaptainCooks.Casino is the ideal choice for anyone looking for a superior Online Casino experience.

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4.4

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.4

All reviews

(5,437)

707 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Simple and easy to navigate.

Simple and easy to navigate.

15 April 2026
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Reply from Captain Cooks Casino

We're thrilled to hear you find our platform user-friendly! We aim to make your gaming experience as smooth as possible.

Rated 4 out of 5 stars

Captain crooks casino

Discount.
Although its very hard to win at this casino

14 April 2026
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Reply from Captain Cooks Casino

We're glad you're taking advantage of our discounts! Remember, the fun is in playing and every game is a new opportunity to win.

Rated 5 out of 5 stars

Awesome customer service

Awesome customer service

14 April 2026
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Reply from Captain Cooks Casino

Thank you for your kind words! We're delighted that our customer service team could impress you.

Rated 3 out of 5 stars

Meh its ok

Do not like the 48 hr withdrawl process. Totally unnecessary!!!

14 April 2026
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Reply from Captain Cooks Casino

Thank you for sharing your thoughts! We get it — waiting is never the fun part of winning. Our cash-out process includes security checks to make sure your funds reach you safely, and turnaround times can vary depending on the payment method chosen. Our friendly 24/7 support team at support@crhelpdesk.com can walk you through the fastest withdrawal option available to you. Here's to quicker wins ahead! 🎰

Rated 5 out of 5 stars

Great service

13 April 2026
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Reply from Captain Cooks Casino

We're thrilled to hear that you're enjoying our service at Captain Cooks Casino! We aim to provide the best for our players.

Rated 3 out of 5 stars

Help asap

Nothing to day all good

13 April 2026
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Reply from Captain Cooks Casino

Thanks for the kind words! Short, sweet, and music to our ears. If you ever need anything, our friendly team is always around at support@crhelpdesk.com. Best of luck at the tables! 🎰

Rated 5 out of 5 stars

:)happy

:)happy 🎶👍👍:)great great

7 April 2026
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Reply from Captain Cooks Casino

We're over the moon to see those happy emojis! Thanks for the positive vibes and we hope you continue to have a great time at Captain Cooks Casino.

Rated 1 out of 5 stars

Shitty bonus

Shitty bonus

8 December 2025
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Reply from Captain Cooks Casino

Thank you for your feedback. We offer a range of promotions and loyalty rewards designed to enhance your gameplay. For any questions about your bonuses, our friendly team is available 24/7 at support@crhelpdesk.com. Best of luck at the tables!

Rated 5 out of 5 stars

thank you for help

13 April 2026
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Reply from Captain Cooks Casino

You're welcome! We're always here to help and ensure your gaming experience at Captain Cooks Casino is top-notch.

Rated 5 out of 5 stars

The rewards for loyal active customers…

The rewards for loyal active customers are awesome The customer service is great and there is a good selection of new and old games

13 April 2026
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Reply from Captain Cooks Casino

We're thrilled to hear you're enjoying our loyalty rewards at Captain Cooks Casino! We always strive to make our active customers feel appreciated.

Rated 4 out of 5 stars

I like the games

I like the games

12 April 2026
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Reply from Captain Cooks Casino

We're thrilled to hear that you're enjoying the games at Captain Cooks Casino! Keep having fun and good luck!

Rated 1 out of 5 stars

I test these things for a living

I test these things for a living. Lowest payout rate I’ve witnessed. Bet $100 recoup $12. Tried it multiple times. Confirmed a predatory website

11 April 2026
Unprompted review
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Reply from Captain Cooks Casino

Thank you for your review. Every result is generated independently at the moment of play — no session is predetermined. We can't discuss account details here, but our team is happy to help. Reach out at support@crhelpdesk.com.

Rated 5 out of 5 stars

thank you captain cooks casino your the…

thank you captain cooks casino your the best. 👍👍👍👌

10 April 2026
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Reply from Captain Cooks Casino

We're over the moon to hear such high praise! Thank you for choosing Captain Cooks Casino, we're thrilled to have you on board.

Rated 5 out of 5 stars

nicenice

nicenicenicenice

10 April 2026
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Reply from Captain Cooks Casino

Thank you for your enthusiastic review! We're glad you're enjoying your time at Captain Cooks Casino.

Rated 5 out of 5 stars

Customer service is great

Customer service is great, super helpful and great to speak with

9 April 2026
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Reply from Captain Cooks Casino

Thank you for your kind words! Our customer service team is always ready and eager to assist our valued players like you.

Rated 5 out of 5 stars

I was pleasantly surprised to get such…

I was pleasantly surprised to get such a quick and efficient response to my questions?!?! Keep up with excellent Bot service 👍👍

9 April 2026
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Reply from Captain Cooks Casino

We're delighted to hear about your positive experience! At Captain Cooks Casino, we strive to provide quick and efficient service to all our players.

Rated 5 out of 5 stars

Awesome

Some times I have liked it but its hard to get help they used to be better

7 April 2026
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Reply from Captain Cooks Casino

We're thrilled to hear you've had some enjoyable moments with us! Remember, our customer service team is always here to help make your experience even better.

Rated 5 out of 5 stars

Very efficient and great customer…

Very efficient and great customer service overall. Thanks 😊

8 April 2026
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Reply from Captain Cooks Casino

We're delighted to hear you've had a positive experience with our customer service! We strive to be efficient and helpful at all times.

Rated 5 out of 5 stars

Absolutely amazing love it

Absolutely amazing love it

8 April 2026
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Reply from Captain Cooks Casino

We're overjoyed to hear you love Captain Cooks Casino! Your enjoyment is our top priority.

Rated 5 out of 5 stars

Quick and direct to help

Quick and direct to help, just ask whatever they can fix it asap

7 April 2026
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Reply from Captain Cooks Casino

We're glad to hear you found our support helpful and direct! We're always here to answer any questions you may have.

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