Caps apparel are a great brand, tye products are top class in terms of cut, material and styling customer service is active, warm and friendly and above efficient. We are kept updated on delivery and... See more
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Review summary
Based on reviews, created with AI
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Based on these reviews
Having splashed out on a fisherman’s beanie…( fetching violet vibe) and a Teddy C cap in white, both for this jaunt to Japan anticipation of cold winds…I can honestly say say it was one nay two of my... See more
Company replied
A slight symbol mistake was made On my 1st order. On a T Shirt. I contacted. An immediate response. Confirmed that a new replacement ( free ). would be forwarded ASAP. That happened. Could not be... See more
Company replied
Got the fisherman beanie after seeing it on the site and honestly wasn't sure about the sizing. Turns out it fits perfectly. Warm without being too heavy and no itching at all which was my main concer... See more
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Company details
Written by the company
Caps tells stories. Stories about you.
Contact info
Netherlands
- info@capsapparel.com
- capsapparel.com
4.6
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A good web-site
A good web-site, great product and fast delivery
Thank-you
IanWilson.
16 February 2026
Unprompted review
Reply from CAPS Apparel
Hi!
Thank you so much, Ian!
We’re delighted to hear you had a great experience with our website, product, and delivery. Your support truly means a lot to us!
Cheers,
Michaela from CAPS
Fantastic product and exceptional…
Fantastic product and exceptional customer service! Will definitely buy from Caps again!
28 February 2026
Unprompted review
Reply from CAPS Apparel
Hi Sanaa,
Thank you so much!
We’re thrilled to hear you loved both the product and our customer service. Your support truly means the world, and we can’t wait to welcome you back for your next order!
Cheers,
Michaela from CAPS
The cap is great 😊
The cap is great! Slight issue was I was on the edge at first about buying it, and when I did finally decide to gor for it, it was suddenly out of stock, yet the ad for it kept showing up anyway, that was kinda annoying. But after a while they re-stocked it, so happy end I guess 😁
24 February 2026
Unprompted review
Reply from CAPS Apparel
Hi Josef!
Thank you for sharing your experience! 🤍
We completely understand how frustrating it can be when an item goes out of stock, especially when the ad keeps showing — we really appreciate your patience. We’re so glad it was restocked and that you were able to get your cap in the end.
Your support means a lot, and we hope you enjoy it to the fullest!
Cheers,
Michaela from CAPS
Reply from CAPS Apparel
Hi!
Thank you so much!
We’re thrilled to hear you love the hats and that they’re keeping your head soft, warm, and cozy — that’s exactly what we aim for! Your support truly means a lot to us!
Cheers,
Michaela from CAPS
Satisfied customer
It was quick and easy to find the type of beanie I was looking for.
It is warm and comfortable to use.
31 December 2025
Unprompted review
Reply from CAPS Apparel
Hi Alex,
Thank you so much for your kind words!
We’re thrilled to hear you found the perfect beanie quickly and that it’s keeping you warm and comfortable. Your support truly means a lot to us!
Cheers,
Michaela from CAPS
Great quality of the cap
Great quality of the cap.
Terrible Christmas time shipment.
2 February 2026
Unprompted review
Reply from CAPS Apparel
Hi Alessandro,
Thank you for your feedback!
We’re glad you’re happy with the quality of your cap. We sincerely apologize for the delays during the busy Christmas period and appreciate your patience. Your support means a lot to us, and we hope your next experience will be seamless!
Cheers,
Michaela from CAPS
Packaging was slightly bent
Packaging was slightly bent, but the beanie itself was flawless and kept its form.
26 February 2026
Unprompted review
Reply from CAPS Apparel
Hi Paul,
Thank you for your feedback!
We’re glad to hear that the beanie itself arrived flawless and kept its shape. We appreciate you letting us know about the packaging and truly value your support!
Cheers,
Michaela from CAPS
At first i didnt get my order
At first i didnt get my order, but as soon as i told them i didnt recieve it, they started to help me really fast and good. They gave me my order again and the service was as good as it could. Thanks a lot!!
9 January 2026
Unprompted review
Reply from CAPS Apparel
Hi Mo,
Thank you so much for sharing your experience!
We’re glad we could quickly resolve the issue and get your order to you. Your kind words mean a lot, and we truly appreciate your patience and support!
Cheers,
Michaela from CAPS
Caps are great
Caps are great, great quality. Shipment took a bit of time and tracking was not possible at some point but the team was reactive in helping me and at the end I received the cap as the date estimated during order.
26 February 2026
Unprompted review
Reply from CAPS Apparel
Hi Linda!
Thank you so much for your feedback!
We’re glad to hear you’re happy with the quality of your cap. We appreciate your patience with the shipment and tracking issues, and we’re thrilled we could assist you promptly to ensure it arrived as expected. Your support truly means a lot!
Cheers,
Michaela from CAPS
Reply from CAPS Apparel
Hi Andrew!
Thank you so much!
We’re thrilled to hear you love your new cap and are wearing it all the time. That’s exactly the kind of joy we hope our caps bring!
Cheers,
Michaela from CAPS
Best caps EVER
Best caps (I have two) ever. Why don’t ALL caps come with earmuffs? I have one blue & one orange & also bought a blue one for a friend. ⭐️⭐️⭐️⭐️⭐️
26 February 2026
Unprompted review
Reply from CAPS Apparel
Hi!
Thank you so much for your amazing review! 🧢💙🧡
We’re thrilled to hear you love your two caps — and that you even shared the love with a friend! Earmuffs do make them extra cozy, right? 😉
We truly appreciate your support and your 5-star feedback — it means the world to us!
Cheers,
Michaela from CAPS
The beanie fits snug and keeps its…
The beanie fits snug and keeps its shape nicely. Quality feels solid.
25 February 2026
Unprompted review
Reply from CAPS Apparel
Hi Gean!
Thank you so much!
We’re glad to hear your beanie fits snugly, keeps its shape, and feels solid — that’s exactly the quality we strive for. Your support means a lot to us!
Cheers,
Michaela from CAPS
With caps apparel I had such a smooth…
With caps apparel I had such a smooth experience I would highly recommend them to friends and family,a great company to deal with.
25 February 2026
Unprompted review
Reply from CAPS Apparel
Hi Ian!
Thank you so much for your kind words!
We’re thrilled to hear you had a smooth experience with CAPS Apparel and that you’d recommend us to friends and family. Your support truly means a lot, and we look forward to serving you again soon!
Cheers,
Michaela from CAPS
There was a holdup on the receipt of my…
There was a holdup on the receipt of my item, however contact with CAPS Apparel resulted in a swift resolution of the problem and I received my hat. I’m delighted with it, soft and not too heavy. Perfect.
11 February 2026
Unprompted review
Reply from CAPS Apparel
Hi Sheena!
Thank you so much for your patience and for sharing your experience!
We’re glad we could resolve the delay quickly and that your hat arrived safely. It’s wonderful to hear you’re happy with the softness and weight — exactly the balance we aim for.
We truly appreciate your support and hope to serve you again soon!
Cheers,
Michaela from CAPS
The hat was delivered as promised
The hat was delivered as promised. Great fit and good quality cap!
25 February 2026
Unprompted review
Reply from CAPS Apparel
Hi!
Thank you so much!
We’re glad to hear your hat arrived as promised and that you’re happy with the fit and quality. Your support truly means a lot, and we look forward to serving you again!
Cheers,
Michaela from CAPS
Nice caps
I saw the caps about an advertisement. They had really cool designs so I wanted to try them out. I buyed on valentines day because I got one cap for free. I buyed a butterfly and rose cap and both are really nice and I can't decide which caps I wear. I definitely buy again. I give 4 stars because one cap had some little dirt on it but this is the only tiny thing. I definitely buy again. Great designs, fast express. Thank you
18 February 2026
Unprompted review
Reply from CAPS Apparel
Hi Mike!
Thank you so much for your honest and detailed feedback! 🤍
We’re thrilled that you love the designs of your butterfly and rose caps — and that our Valentine’s Day offer gave you a little extra joy. We’re sorry about the tiny spot on one of the caps, and we really appreciate you pointing it out.
Your support and kind words about our fast delivery mean a lot, and we can’t wait to welcome you back for your next order! 🧢✨
Cheers,
Michaela from CAPS
GREAT EXPERIENCE!
Easy website to navigate! Really fast processing and delivery! Really love the quality of my new cap!
14 February 2026
Unprompted review
Reply from CAPS Apparel
Hi Natalie!
Thank you so much!
We’re thrilled to hear you had a great experience — from navigating our website to receiving your cap quickly. Knowing you love the quality of your new cap makes our day!
We truly appreciate your support and can’t wait to serve you again!
Cheers,
Michaela from CAPS
Thank you!
Great experience! I received my cap "I´m Married" the day after my marriage :) Thank you very much!
19 February 2026
Unprompted review
Reply from CAPS Apparel
Hi Katerina!
Congratulations on your marriage! 🎉💍
We’re thrilled your “I’m Married” cap arrived right on time to celebrate your special day. It means so much to us that we could be part of such a memorable moment.
Thank you for your kind words, and we wish you both all the happiness in the world! 🤍
Cheers,
Michaela from CAPS
Needed warmth for early mornings and…
Needed warmth for early mornings and the fisherman beanie does the job without feeling bulky.
24 February 2026
Unprompted review
Reply from CAPS Apparel
Hi George!
Thank you so much!
We’re so glad to hear the fisherman beanie is keeping you warm during those early mornings — and without the bulk! That balance of warmth and comfort is exactly what we designed it for.
We truly appreciate your support and hope it continues to serve you well!
Cheers,
Michaela from CAPS
The champagne cap looks sharp in…
The champagne cap looks sharp in person. Minimal design and feels well crafted.
23 February 2026
Unprompted review
Reply from CAPS Apparel
Hi Juana,
Thank you so much!
We’re so happy to hear the champagne cap looks even better in person — that’s exactly what we love to hear! The clean, minimal design and quality craftsmanship are what we focus on most, so your feedback truly means a lot.
Enjoy rocking it, and we hope to see you back again soon!
Cheers,
Michaela from CAPS
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