Capital Surveying Supplies Reviews 

811
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 128 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the competitive prices, high-quality products, and exceptionally fast delivery times provided by the knowledgeable team. Consumers consistently note that the staff is extremely responsive, helpful, and ensures smooth transactions from the initial order to final delivery. People also appreciate the easy-to-navigate website and the ability to quickly find what they need for their daily operations. However, some reviewers were not happy with occasional shipping delays, communication gaps, or items remaining on backorder for extended periods. A few other people also felt that receiving incomplete shipments, missing components, or incorrect parts caused frustrating setbacks for their daily projects.

What people talk about most

Product

Users describe satisfaction with the quality of the products, noting that items arrive promptly and as... See more

Delivery service

Customers report positive experiences with delivery service, frequently highlighting very fast shipping times... See more

Order

Reviewers highlight ambiguous aspects of order experiences, balancing praise with significant hurdles. Many... See more

Service

Reviewers mention positive feedback about service, highlighting quick responses, efficiency, and reasonable... See more

Price

People report satisfaction with the affordable price and great deals offered. Consumers appreciate finding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Representing a locality, I needed to secure a tax exempt status. Once connecting with Mario, the process was extremely quick, he did a fantastic job setting our account up! The product I needed has... See more

Company replied

Rated 5 out of 5 stars

These guys have been very responsive and have very competitively priced products. I ordered my equipment over the holidays and get a quick response that the items were in transit to Capital and tha... See more

Company replied

Rated 5 out of 5 stars

Marker flags are of high quality and packaged well. I used them to mark my above ground pet fence wire since I have too many trees and large vines in the ground to bury it. Now anyone working near the... See more

Rated 5 out of 5 stars

I made a mistake when ordering a tripod. They sent me the correct one afterwords and took back the wrong one with no grief at all and in a very timely manner. Small company that is concerned about... See more

Company replied



Company details

  1. Business to Business Service

Written by the company

Your experienced and authorized source for professional surveying equipment and supplies for engineers, contractors and surveyors. Surveying equipment calibrations and authorized warranty repair and service center for most all major surveying equipment...


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

811 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 45% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(811)

128 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

It wasn’t clear from the listing that…

It wasn’t clear from the listing that the item was out of stock when I placed my order. Because of factors beyond their control, I still haven’t received it almost a month later—UPS now says it should arrive next week.

When I called to check in, the staff were apologetic and pleasant, and the price was the best I found anywhere online… which maybe should have been my first clue. Overall, a mixed experience.

29 October 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look